Had to move out of a flat with a planned key returning time and with a originally booked mover service, which it didn't show up and weren't able to contact driver either. 10 minutes in getting a qu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Paul saved me with a last minute moving cancellation, he was immediately available to confirm on the same day and helped make a stressful moment much easier, and his assistance in helping me transport... See more
Our original mover, cancelled on us the last minute. Within 20 minutes of contacting City Van, we were able to confirm a van and driver and all reasonably priced. Paul provided excellent customer... See more
Big shout out to Paul who’s been an absolutely star for helping me moving house as well as office on a couple of occasions. He’s super friendly, professional, gets the work done nice and fast also wi... See more
Company details
Information provided by various external sources
Man and a Van in London from only £29 per hour. Top rated service. Get a instant quote online. Book Today. Fast reliable service.
Contact info
United Kingdom
- 07487723857
- www.cityvan.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant and effortless service
Brilliant and effortless service! We were stood up by the moving company (HelloVans) we booked weeks in advance and after chasing our booked van that was supposed to arrive two hours hours earlier, we started looking for a new company for same day moving. Found CityVan where Paul has swiftly provided us with a fee quote and confirmed they can attend our flat within an hour. They arrived even earlier than promised, handled everything effortlessly and basically saved the day! Thank you guys - we are really impressed and wish more companies had the same work ethic as you! Yulia
Super service
I used Paul and his son to move some furniture in to storage for me. They were such lovely guys; friendly, efficient and professional. I will definitely use them again.
We couldn’t have done it without you
We couldn’t have done it without you!
Paul was great: lovely bloke and very efficient with his duties. Would recommend and will use again!
Great customer service, excellent value for money
Paul and his assistant Sonny helped us move a huge amount of stuff from one side of London to the other. They arrived early and basically didn’t stop working until the job was done. They packed everything very carefully which meant we managed to fit all our things in in one trip, and Paul was very friendly. It took longer than expected because of the amount of stuff we had and Paul and Sonny helped us until it was all done. Transparent pricing and excellent value for money.
Fantastic service
Paul was reliable, friendly, helpful, efficient and excellent value. Great communication from first contact. He took both myself and my belongings from London to Bath and carried everything up the three flights of stairs to my new home. I can’t recommend him enough.
After contacting 10 different removal…
After contacting 10 different removal companies, I rang CityVan and Paul was the only one who didn’t charge a minimum of 2hr removal. I only needed a sofa to be moved which Paul charged a fair rate for and accepted the job with only a few hours notice. He is really nice and friendly and couldn’t recommend him more. Thank you Paul you were life saviour! Daniela and Eddie
Highly recommend City Van
Can’t recommend Paul enough. He came to our rescue when moving house last week and provided a really excellent service - both friendly and efficient - helping us get the job done with minimum hassle.
Would 100% recommend without hesitation!
Paul and his team have been fab! They were very punctual, friendly, extremely organised and made everything so much easier moving! I’ve actually used Paul twice in the last month for the two legs of my move and the service was as good both times so very consistent quality! The service has been so good that I’m actually using Paul again for disposing of a wardrobe and would not hesitate to use him again in the future to make moving a whole lot easier!
100% would recommend
Paul and Ashley were brilliant, arrived on time, had a clear plan for the move, were super quick, kind and helpful. Went above and beyond what was required.
100% recommend. Thank you again
We are delighted with their work
We are delighted with their work. From the beginning, Paul was very easy to communicate with and responded promptly and thoughtfully. He and Ashley were kind, friendly, focused, and worked extremely hard throughout. As well as moving our stuff they collected and determinedly assembled a new futon in the new place, despite the poor instructions that were supplied and were imaginative in finding solutions to all challenges. They were the best movers we have ever had and highly recommend them.
Amazing
I used Paul for my move at the weekend and I can’t recommend him enough. I booked relatively last minute and he managed to fit me in. I also had to be out of my old flat at 10am but wasn’t able to get into my new flat until later that afternoon. Paul came up with a workaround and dropped my things off to me later in the day. He even picked up two items of furniture that had been delivered to my old flat two days later. He definitely provides a service above and beyond what I expected. He made the whole moving process so much easier, quicker and stress free and was very good in terms of communication beforehand. I will definitely use him for any future moves and would recommend him to anyone I know. I was quite worried about using a service I’d found online without a recommendation from a friend but there was really no need! Thanks Paul!
The best in the business
As far as moving companies go, you get what you pay for. I’ve tried cheaper and found them to be bad at communication, time and care for my items. So I wanted someone I could completely trust to take care of moving my personal belongings and not feel the need to micromanage. I was thankful Paul not only earned my trust superbly but he also brought character and charm to make moving seem, dare I say, fun.
I had a really great experience moving to my new apartment, and it’s all thanks to Paul and his son for their workmanship in making it a memorable day. He was lucky the wind didn’t blow away his reward! ;-)
I can’t recommend Paul highly enough to family and relatives, and will not hesitate to use his services again.
Paul handled my move impeccably with a…
Paul handled my move impeccably with a can do, positive, polite and easy going attitude.
I would recommend him for all removals and fantastic customer service.
💪💪💪🦾
Moving is one of the most stressful things in life, but Paul makes it manageable and (dare I say) fun! His positive attitude was only out shined by his tenacity and strong back. I cannot recommend Paul highly enough!
Paul made moving an a breeze
Paul made moving a breeze and was an absolute lifesaver. He fit me in very last minute, kept me updated, let me know when he was 15 minutes away and moved everything carefully and quickly at both ends. He was lovely company on the journey too. Such an amazing service, thank you! Whenever I move, you'll be the first person I call.
Great service
Paul arrived on the job nice and early - handled my items with care and conducted the job with good humour throughout.
Will certainly call on him again when the need arises, and will be recommending to friends. Thanks Paul!
Amazing service
Amazing service! Paul helped me move into my new flat and it made the whole move 100x easier and smoother - I’d definitely use him again for any other moves! He was super friendly and helpful, and went above and beyond to help. He took way more in his van than we’d originally told him (including my bike and chest of drawers), and was always more than happy to help!
Excellent service and value
Our house used Paul and his son to move our three bedroom flat. It was extremely easy to book them, they were very professional and efficient. We had a lot to move and they did it no complaints and with a smile and a joke. Can’t recommend them enough!
Professional service, quick and easy!
Great service, really professional and reliable, was able to help me even though I booked it quite late and could not be happier, quick and easy!
Great Team and Great Value!
Have used Paul and his son a couple of times for collection of single items and have found them polite and helpful on each occasion, nothing is too much trouble. We are planning a house move and will not hesitate to use Paul and his son again.
Nick
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








