CJCH Solicitors Reviews 

272
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and productive. The service provided is frequently described as excellent, with people noting efficient and timely communication throughout their engagements. This comprehensive support ensures a smooth and stress-free experience, making complex processes manageable for many individuals. Reviewers often highlight the quick response times and the ease of contact, contributing significantly to overall satisfaction. People appreciate the thorough guidance and personalized approach, which instills confidence and provides clarity throughout their legal processes.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, with many expressing happiness and satisfaction with the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Amelia Hunt acting on our behalf with our property sale and purchase. What an incredible solicitor she is. She was thorough and professional through out the entire process. She was always quick... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend CJCH solicitors for their conveyancing services highly enough. Nia and Rebecca were very professional, approachable and knowledgeable. They helped me through a sale and a complex... See more

Company replied

Rated 5 out of 5 stars

The other side changed solicitors and spent so long getting what Sarah and Emily needed, they did lots of extra work and were very diligent in getting us over the line before our mortgage offer expire... See more

Company replied

Rated 5 out of 5 stars

Nia Weatherby and and Rebecca Wiltshire were fantastic throughout our recent sale and purchase of a new property - we couldn’t have asked for better service. Thorough, detailed, calm - we felt as tho... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

About CJCH Solicitors

Written by the company

Award-Winning Legal Practice

CJCH Solicitors is a multi award-winning legal practice, with over 40 years experience in personal and corporate, and legal aid services. We focus on supporting the community and delivery legal services which cater to a wide variety of lifestyle requirements.

Contact info


4.9

Excellent

TrustScore 5 out of 5

272 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(272)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

CJCH Solicitors are one of the best…

CJCH Solicitors are one of the best Solicitors I have ever seen they keep to time and track records .

In my own case they followed up with my case and made sure I got the justice ⚖️ I need.

I will be glad to use their service again and to refer them to anyone in need of Legal support

November 13, 2024
Unprompted review
CJCH Solicitors logo

Reply from CJCH Solicitors

Thank you so much for your kind words Charles. We are pleased to hear you had a positive experience with CJCH Solicitors. It was our pleasure to support you, and we’re always here if you or anyone you know needs legal assistance in the future.

Rated 1 out of 5 stars

This Company applies hidden costs to…

This Company applies hidden costs to final bill that are not readily explained and although might be hidden within a client care letter do not disclose this when recommending an action.
How can they justify charging over 4 (four) times the cost of an Indemnity Policy for arranging it.
Not fair and reasonable.
In addition the Blackwood office are very slow in replying to emails and are not proactive in keeping you informed.
Overall very poor service and do not recommend for conveyancing matters.

February 18, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for sharing your feedback. We’re sorry to hear about your experience and any frustration caused. At CJCH Solicitors, we strive to provide transparent pricing and efficient service, and it’s clear we fell short in your case.

We’d like to better understand your concerns, particularly regarding the costs and communication delays, so we can address these issues directly.

Please get in touch with us at 01495 227128, and we will be happy to look into this matter further.

Your input is invaluable in helping us improve, and we appreciate the opportunity to make things right.

Best regards,

CJCH Team

Rated 5 out of 5 stars

Professional will writing

A very professional service provided by Zac, he helped us write our will which has the complexities of our combined families. We would highly recommend this firm of solicitors

January 9, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words, Linda!

It is great to hear that Zac was able to assist you with such a complex and important matter. Your recommendation means a lot to us, and we're grateful for the opportunity to help. If you ever need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

Marcus Brace is the lawyer you always…

Marcus Brace is the lawyer you always want to have on your side: calm, controlled and so knowledgeable. He is empathetic, without losing his cool, forensic appraisal of the situation. He seeks solutions without unrealistically raising expectations. Clare is also a wonderful asset. Thank you all.

February 6, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Gaina, for your kind words and thoughtful feedback! We’re thrilled to hear that Marcus and Clare were able to support you so effectively. Marcus takes great pride in providing calm, empathetic, and solution-focused advice, and it’s wonderful to see that reflected in your experience. We’ll be sure to pass along your compliments to Clare as well. Thank you for trusting us, and don’t hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

Excellent Service

Excellent Service - kept to date

February 3, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words, Martin! We're really pleased to hear you were happy with our service and that we kept you up to date. Your feedback means a lot to us!

Rated 5 out of 5 stars

Theresa and Kimberley were thorough

Theresa and Kimberley were thorough, efficient and extremely helpful. Buying and selling a property can be really stressful events, but their expertise, patience and good communication with us made the experience as stress-free at it can be. I would highly recommend CJCH for future property transactions.

January 24, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your 5-star review Iwan! We’re thrilled to hear that Theresa and Kimberley were able to make your buying and selling journey as smooth and stress-free as possible.

Ensuring clear communication and providing expert support are always our top priorities. We truly appreciate your recommendation and look forward to assisting you with any future property transactions!

The CJCH Bridgend team.

Rated 5 out of 5 stars

Excellent communication throughout the…

Excellent communication throughout the whole procedure of the sale of my house.
Teresa and Gemma especially were very helpful , , I Thoroughly recommend this Company and wouldn't hesitate to use them again 🖐

January 10, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much Jennifer, is great to hear about your positive experience and that Teresa and Gemma were able to help make the process smooth for you. Your recommendation means the world to us, and we’d be delighted to assist you again in the future. Wishing you all the best! 😊

Rated 5 out of 5 stars

Superb Service 10/10

Kimberley and Theresa were absolutely excellent. Highly reccommend! Very responsive and explained very step along the way. Thank you both.

December 5, 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Shannon! It is great to hear that Kimberley and Theresa provided such excellent service. Your kind words mean a lot to us, and we’re glad they could guide you through every step. We truly appreciate your recommendation!

Rated 5 out of 5 stars

We used CJCH at Blackwood for a house…

We used CJCH at Blackwood for a house move. Theresa, Kimberley and Gemma were brilliant. They were very proactive and would definitely recommend.

December 10, 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words, Anthony! We're thrilled to hear that Theresa, Kimberley, and Gemma provided such excellent service during your house move. Your recommendation means a lot to us, and we're glad we could make the process a smooth one for you. Best wishes in your new home!

Rated 5 out of 5 stars

Lovely friendly company

Lovely friendly company . I suffer with mental health and they were very understanding thank you 🙏

December 17, 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words, Kirsty! We’re so glad to hear that you felt supported and understood. Your feedback means the world to us, and we’re always here for you. Take care! 🙏✨

Rated 5 out of 5 stars

Stressful experience made easier with…

Stressful experience made easier with the professionalism from Kimberly and Theresa, helpful, knowledgeable and kept me calm (without knowing!) when I needed it, would recommend these guys always when moving, or the company for any other legal issue,

December 6, 2024
Unprompted review
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Reply from CJCH Solicitors

Nicola we are thrilled to hear that Kimberly and Theresa were able to provide the support and professionalism you needed during a stressful time. Keeping our clients calm and informed is always our goal, and we're so glad we could help. Your recommendation means the world to us—thank you for trusting us!

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish dealt with my matter professionally and efficiently. Both Steph and Gavin were very knowledgeable and approachable and made a difficult situation so much easier would definitely recommend.

December 16, 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you Stephen your recommendation means the world to us, and we’re so glad we could provide the professional and efficient service you deserved. If you ever need anything else, don’t hesitate to reach out. Wishing you all the best!

Rated 5 out of 5 stars

Helpful Throughout

Helpful throughout home buying process. Completion was completed early on moving day. App was useful and a nice touch.

December 13, 2024
Unprompted review
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Reply from CJCH Solicitors

Great to hear our technology and team helped make the final day a breeze Gareth.

Rated 5 out of 5 stars

I would like to thank CJCH for the help…

I would like to thank CJCH for the help they have given me. I would also like to personally thank Teresa and Gemma for their great communication and prompt actions. It has been a pleasure to deal with you all and I will definitely recommend you to others.

December 11, 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you Lee, for your kind words and 5-star review! Teresa and Gemma will be delighted to know their communication and prompt actions made such a great impression. It was an absolute pleasure assisting you, and we truly appreciate your recommendation. If you ever need anything in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Sarah & Amelia have been great

Sarah & Amelia have been really helpful throughout the purchase of my new home. Communication has been clear and they have been on hand to respond to my queries promptly ( & I have had quite a few) Great client care and I really felt Sarah went above and beyond her role to look after my file - thank you for making this so easy for me! CJCH came recommended to me as a firm to use and I am pleased to say I understand why- I would use them again and can’t recommend a better firm to deal with. Thanks again!

November 27, 2024
Unprompted review
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Reply from CJCH Solicitors

Thank you Amy! We are really pleased to hear that Sarah and Amelia were able to make the process of purchasing your new home as smooth and straightforward as possible. We always aim to provide clear communication and exceptional client care, so it’s wonderful to know that you felt supported every step of the way. Your recommendation means a lot to us, and we’re so pleased you had a great experience with CJCH. Congratulations on your new home, and we’d be delighted to assist you again in the future if needed! All the best!

Rated 5 out of 5 stars

Excellent and responsive service

CJCH recently represented me in the sale of a house. The staff were always very professional and helpful and Ffion and Elizabeth completed all the documents and checks from our end very promptly. Throughout the process they responded to my telephone calls and emails very quickly and did everything they could to expedite matters. The sale completed successfully and I would not hesitate to use their services again.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service against a complex issue

I have struggled to find a solicitor that could act on my behalf, in an extremely complicated and time sensitive issue, however CJCH and especially Catherine Bryant certainly delivered. Catherine has been available and communicated concisely throughout the process to get the issue resolved and I can only thank her for her patience and professionalism in dealing with a complex situation which has dragged on for a few years. Not only will I be keeping the details but I can’t recommend highly enough the company and Catherine in particular.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Words don’t do justice, but CJCH do.

To all at CJCH but in particular to John Moyle,

To anyone in need I cannot recommend CJCH as a firm strongly enough. if what you require is a robust and fierce team of highly experienced Lawyers then in my experience you have found the answer here.

In my particular case I was fortunate enough to have John Moyle who lent every ounce of his vast experience and knowledge to my case and who was a source of incredible strength and motivation to me personally during the whole ordeal. John meticulous and thorough approach meant I always left our meetings feeling confident that all was in hand and nothing would be left unchecked, more importantly John kept my feet firmly on the ground and never once did he leave me feeling unprepared or caught off guard during a process that alien and frankly frightening to experience, his reassuring presence was evident throughout.

Hashim Salmman was enlisted as my advocate following John’s recommendation and together they formed a team I could only describe as formidable. Hash fought tooth and nail for everything and anything and along with his pupil Zoe maintained a laser like focus on the strategy amid several speed bumps along the way.

The combined legal experience and blunt, unapologetic approach of Hash and John meant that when difficult decisions needed to be made I was certain every step of the way that the advice I was given was solely in my best interest even if at times I wrestled with those decisions personally. Even Zoe who was doing her pupillage with Hash would prove invaluable to me.

All this to say that if you are in need of the very best help and advice available then you can be assured that with CJCH you will get it, they will have confidence in you even if you lose it in yourself.

John, Hash and Zoe,

Thank you.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Driving Offence Conviction at Magistrate's Court

I had the pleasure of working with Gavyn and could not have been more impressed. From start to finish, he was prompt, professional, helpful, and thorough. He provided clear guidance and support throughout the entire process, making sure all my questions were answered and my concerns were addressed. His attention to detail and dedication to achieving the best outcome for me were truly outstanding. I highly recommend Gavyn to anyone in need of legal assistance.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

CJCH Solicitors

I found Gemma and Theresa, very helpful. I was able to call and speak 90% of the time, if not they would call me, essential when selling a property.
Very professional. Will recommend to family and friend's.

October 29, 2024
Unprompted review

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