CJCH Solicitors Reviews 

271
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and productive. The service provided is frequently described as excellent, with people noting efficient and timely communication throughout their engagements. This comprehensive support ensures a smooth and stress-free experience, making complex processes manageable for many individuals. Reviewers often highlight the quick response times and the ease of contact, contributing significantly to overall satisfaction. People appreciate the thorough guidance and personalized approach, which instills confidence and provides clarity throughout their legal processes.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, with many expressing happiness and satisfaction with the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Amelia Hunt acting on our behalf with our property sale and purchase. What an incredible solicitor she is. She was thorough and professional through out the entire process. She was always quick... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend CJCH solicitors for their conveyancing services highly enough. Nia and Rebecca were very professional, approachable and knowledgeable. They helped me through a sale and a complex... See more

Company replied

Rated 5 out of 5 stars

The other side changed solicitors and spent so long getting what Sarah and Emily needed, they did lots of extra work and were very diligent in getting us over the line before our mortgage offer expire... See more

Company replied

Rated 5 out of 5 stars

Nia Weatherby and and Rebecca Wiltshire were fantastic throughout our recent sale and purchase of a new property - we couldn’t have asked for better service. Thorough, detailed, calm - we felt as tho... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

About CJCH Solicitors

Written by the company

Award-Winning Legal Practice

CJCH Solicitors is a multi award-winning legal practice, with over 40 years experience in personal and corporate, and legal aid services. We focus on supporting the community and delivery legal services which cater to a wide variety of lifestyle requirements.

Contact info


4.9

Excellent

TrustScore 5 out of 5

271 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(271)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying a new home

We recently had the pleasure of using CJCH on the sale of our property and purchase of our new property. Kimberley was with us from day one and from start to finish I found the whole experience straightforward and nothing was too much tricky. If I needed further information, Kimberley was always readily available, replying quickly and always offered the most helpful advice. She also helped us to push through the completion before an upcoming holiday and even with tight deadlines things went very smoothly on the day. Thank you CJCH and in particular Kimberley for all of your help, support and unwavering determination to get us to the finish line!

June 23, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for sharing your experience! We’re so glad Kimberley was able to support you throughout the process and that everything came together smoothly before your holiday. Your kind words about Kimberley’s responsiveness and dedication will be shared with her—it’s feedback like this that inspires our team. Thank you for choosing CJCH, and all the best in your new home!

Rated 5 out of 5 stars

Reasonably priced, very efficient solicitors

I was recommended CJCH by a work colleague. Having received extortionate quotes from local solicitors when getting my offer excepted for buy my first house. I hadn’t been through the buying process before, the staff at CJCH were very informative, telling me each step and what will happen next. From me instructing them to completion was 5 weeks, which is unheard of from people I have spoken to.
I cannot recommend this solicitors enough.
I dealt with Kimberly, Theresa and Gemma - thank you so much.

June 20, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words and recommendation! We're thrilled to have made your first home-buying experience smooth and efficient. Kimberly, Theresa, and Gemma were delighted to assist you. Congratulations on your new home!

Rated 5 out of 5 stars

Great solicitors

Emma and Catherine worked on the purchase of my first home, and I couldn't be more thankful.

They were knowledgeable, responsive and quick - less than 6 weeks from start to finish. Emma was particularly helpful, walking me through the steps and keeping in touch daily during a stressful part of the process.

The quote was clear, with no hidden costs or surprises.

I would definitely recommend CJCH solicitors.

April 4, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your kind words! We’re so glad Emma and Catherine could make your first home purchase smooth and stress-free. It’s wonderful to hear you felt supported throughout the process. Best wishes in your new home! – The CJCH Team

Rated 5 out of 5 stars

Approachable competent team

Approachable competent team; very helpful and knowledgeable regarding estate planning and will preparation. I feel confident that I have the best outcome for my family.

June 2, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you this lovely review Kath! The team will be pleased to hear that you found our services helpful and knowledgeable. It means a lot to us that you feel confident about your estate planning and will preparation. We're here to support you and your family whenever you need us!

Rated 5 out of 5 stars

Amazing experience with the company all…

Amazing experience with the company all done fast and efficient. Special thank you to Danielle who has been amazing throughout the process. Again thank you and I highly recommend.

June 11, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words! We're happy to hear you had a fast and efficient experience with us. Danielle will be delighted to know how much you appreciated her support. We’re grateful for your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great communication all the way through…

Great communication all the way through process of selling our home despite bumps in the road with buyers pulling out.
Emails always responded too in timely manner too

June 11, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your kind words! We're glad we could support you through the process and keep communication smooth despite the challenges. Best wishes the CJCH team.

Rated 5 out of 5 stars

Efficient and friendly team

Lauren Phillips and her team were extremely helpful in conducting our late fathers estate and probate. We were out at ease and kept informed along the way. We are very grateful for their help and continuing support.

June 8, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you for your kind words! We're glad we could support you during such a difficult time. Please don’t hesitate to reach out if you need anything further. The CJCH Team.

Rated 5 out of 5 stars

Excellent service

I was assisted with my will by Carly Ellis at the Bridgend Branch. She was very easy to talk to and made me feel very comfortable. I also dealt with laura Jones who was assisting Carly. They were both excellent at responding to my queries.
I felt that carly dealt with me in a very professional and friendly way and I would highly recommend her .

June 5, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Carly and Laura provided you with excellent assistance and made the process comfortable and professional. Your recommendation means a lot to us, and we’re thrilled that you were happy with the service. If you need any further support, please don’t hesitate to reach out. The CJCH Team.

Rated 5 out of 5 stars

Excellent service

I would like to say how well my partner and myself have been treated by Carly Ellis. She was absolutely amazing from day one and she explained everything so well and treated us with respect and she was a pleasure to work with with instructions for our wills . I can't recommend her enough . Thank you so much Carly .

June 5, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Peter, for taking the time to share your kind words! We’re pleased to hear that you and your partner had such a positive experience with Carly. We know she takes great pride in providing clear guidance and respectful support, and it means a lot to know her efforts made a difference for you both. We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

My solicitor ross was the most…

My solicitor ross was the most compassionate helpful reliable person he was very understanding of what I wanted and what needed to be done in or to protect my child i couldn't of got it done without the help of him and his team im very grateful and extremely happy with the service and support I received they are the most professional team and
cant recommend them him enough from start to finish i was in the best possible hands and I highly recommend them if your in a situation where you need a family solicitors im very happy and grateful to CJCH solicitors

June 4, 2025
Unprompted review
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Reply from CJCH Solicitors

Thanks so much for your kind words, Gameel. We really appreciate your trust in Ross and CJCH and are so glad we could help you during such an important time. It means a lot that you took the time to leave such a detailed positive review!

Rated 5 out of 5 stars

A decade in and still going strong

Have used Natalie for over 10 years now, on all of my property transactions. Historically has been residential purchase/sale. This one was a development and honestly couldn't have been more knowledgable and proactive. Was a really difficult case and through no fault of CJCH dragged on for what seemed an eternity, but everything we needed was actioned efficiently and accurately. Just a shame the same couldn't be said for the other parties within the process. Incredible! Thanks guys!

May 30, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Kris, for leaving such a fantastic review! We’re so grateful for your kind words and for trusting Natalie and the team with your property transactions for over a decade. It means a lot to know our expertise and proactive approach made a difference, especially with a challenging case. We’re always here to support you. Thanks again for your continued support.

Rated 5 out of 5 stars

New Purchase

Recently had the pleasure of using Theresa, Gemma & the team for a property purchase and from start to finish I found the whole experience very straightforward. If I needed further information, Theresa was always readily available to offer her advice & on the day of completion things went very smoothly. Thank you CJCH.

May 29, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words, Jason. We're delighted to hear that your property purchase went smoothly and that Theresa, Gemma, and the team were able to assist you throughout the process. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Shambolic depressing service

Shambolic depressing service. Found out today, of the fact that my legal representative (Solicitor) has left the company. If I had not attended their premises, to Dispense of their services. I would still be unaware, that I do not have legal representation. Avoid!

May 29, 2025
Unprompted review
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Reply from CJCH Solicitors

Dear Mark,

Thank you for reaching out and sharing the concerns that you have experienced today.

We value your feedback and would like the opportunity to address the matter that you have raised directly. Please get in touch with us on 029 2048 3181 or email j.winter@cjch.co.uk , and we will be happy to look into this matter further

Thank you for bringing this to our attention.

CJCH Management Team

Rated 5 out of 5 stars

The best choice.

Recently used Theresa and her team for a purchase of our new home.

I couldn’t fault any of them, they were super quick with answering any queries and were on the ball every step of the way with zero delays in anything. By far the best solicitors I have ever used.

May 12, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Ross, for taking the time to leave such a thoughtful review. We’re so glad to hear that you found our team responsive and efficient throughout the process. It means a lot to be recognised as the best solicitors you’ve worked with, and we truly appreciate your 5-star review.

Rated 5 out of 5 stars

Highly Recommend Carly Ellis!

We used Carly Ellis to write our wills and could not be more impressed with her professionalism. From our first meeting, she was very friendly and took care to explain everything simply. She answered all our questions thoroughly and made sure every aspect of our wishes were reflected in our will. We couldn’t recommend her more!

May 14, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for taking the time to write a review, Alison and Jeremy. It’s wonderful to hear that you found the process clear and straightforward.

Ensuring that your wishes are fully reflected is always our top priority, and we’re so glad we could assist you.

Rated 5 out of 5 stars

The service is excellent and the…

The service is excellent and the response rate is amazing. I used CJCH as solicitors for my mortgage and the team really exceeded my expectations. My transactions were given utmost attention and the team provided clarifications as and when needed. CJCH made the whole process very seamless.

May 9, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Dave, for your wonderful review and kind words about our team at CJCH. We’re so glad to hear that we exceeded your expectations and made the mortgage process seamless for you. Your feedback means a lot to us, and we’re always here if you need any further assistance in the future!

Rated 5 out of 5 stars

Used CJCH recently to help with all the…

Used CJCH recently to help with all the legal stuff for the sale of our house. Service received from CJCH was fantastic. Always keep us up to date with the progression of the sale and replied quickly with any questions we asked. Would defo recommend.

May 7, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much, Gethin, for your wonderful review! It’s always our goal to provide a seamless and stress-free experience for our clients. Should you need any assistance in the future, don’t hesitate to reach out. Thanks again for the recommendation!

Rated 5 out of 5 stars

Caring and compassionate

During a stressful and upsetting redundancy, I was introduced to Danielle. She was so supportive, and guided me through the whole process with utter neutrality, showing care and true compassion, and was so informative.

Whenever my previous employer dropped the ball, she stepped in and managed it all for me, removing the added stress of the situation. I will be forever grateful for her unwavering support.

March 4, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you, Katie, for your kind words and heartfelt feedback. We're so pleased to hear that Danielle was able to support you during such a challenging time. We strive to provide care, compassion, and clear guidance to all our clients, and it’s wonderful to know that Danielle’s efforts made a meaningful difference for you. We truly appreciate you taking the time to share your experience, and we wish you all the best moving forward. If you ever need support in the future, we’re here to help!

Rated 5 out of 5 stars

Thank you Danielle

I’m really thankful to Danielle, who kindly supported me through a redundancy. Her kindness and knowledge took a huge weight off my shoulders. Throughout the whole process, Danielle kept me updated and answered any and all of my questions (and there were a lot!) with care and empathy. I can’t recommend her enough. Thank you Danielle 😊

March 31, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much for your kind words! We are so glad Danielle could support you during such a challenging time. It means a lot to hear that her guidance helped ease the process for you. We are always here to help, and we wish you all the best in your next chapter!

Rated 5 out of 5 stars

Super responsive service

Super responsive service. No issue at all. Highly recommended.

April 25, 2025
Unprompted review
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Reply from CJCH Solicitors

Thank you so much! We're thrilled to hear you had a great experience with our team, Edmund.

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