CK Carpets Reviews 152

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

CK Carpets are absolutely excellent. We walked into the shop/showroom on the off chance, Richard, who is the owner together with his wife, took time to explain the different types, grades and qual... See more

Company replied

Rated 5 out of 5 stars

Really pleased we chose this company. We were able to pop into the store twice and met Clare and Richard. Richard spent time talking us through the options and the process was very straightforward. We... See more

Company replied

Rated 5 out of 5 stars

A great experience from the moment we set foot into the shop until the carpet was all laid for us. We had time in the shop to explore options, were given samples to consider at home which really helpe... See more

Company replied

Rated 5 out of 5 stars

We have ordered various carpets from C k Carpets. Richard and Claire helped us to decide which carpets were best for our needs and we were able to take home many samples to help us choose. We ha... See more

Company replied

Company details

  1. Flooring Store

Written by the company

A family run business that prides itself on providing the best service and experience when purchasing your new flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Rated 5 out of 5 stars

Excellent service and installation from…

Excellent service and installation from start to finish! Great knowledge and experience from Richard, who advised me what would be best for a recent project. I felt I received unbiased advice from the outset along with a high quality installation. I will be using CK Carpets again in the future and I have recommended them to many family and friends already.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous, helpful service. Very happy with the help given by Richard and in the professional fit carried out. Such care was taken with our woodwork and furniture. Very pleased we chose a local firm for our carpet and will return when we move onto the next project!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

So pleased with our new carpet. Wanted patterned and once I found one I liked on line CK carpets managed to order for me. David the fitter was very professional and has done an amazing job. Thankyou all

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a carpet from CK Carpets for…

I bought a carpet from CK Carpets for my stairs, landing and 2 double bedrooms. I’m really pleased with the price and quality. The carpet fitters have done a lovely job and didn’t leave any mess. They worked hard and I will definitely use CK Carpets in the future

March 14, 2025
Unprompted review
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Reply from CK Carpets

Thank you Mrs Morton, WE ARE DELGIHTED THAT YOU ARE SO HAPPY WITH US AND LOOK FORWARD TO HELPING YOU AGAIN IN THE FUTURE

Rated 5 out of 5 stars

Very happy customer

I have never done a review, but I felt that I wanted to about C K Carpets In Sanderstead. They fitted a stair carpet and vinyl flooring in our kitchen. From the day Richard came to give us a quote to the two men who carried out the fitting, everything went so smoothly. Very professional and friendly. So much so that we have now decided to get a quote for flooring in our bathroom.

March 10, 2025
Unprompted review
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Reply from CK Carpets

Thank you both so much! We're so glad that we are your first review!!!!! Delighted that you are so happy with the floors!

Rated 5 out of 5 stars

Richard and Clare were so unbelievably…

Richard and Clare were so unbelievably helpful throughout the whole process. They answered all questions we had and were so accommodating with us and our timeline for our house (which changed several times). Would not hesitate to recommend CK Carpets to anyone and would 100% use them again! Thank you for making the whole process seamless!

November 27, 2024
Unprompted review
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Reply from CK Carpets

Thanks Guys! We're so happy that you are so pleased with the final result. It was a pleasure to be a part of the whole renovation. Clare and Rich

Rated 5 out of 5 stars

Great service from start to finish, price and finished result!

Richard and the team at CK Carpets provided a great service from start to finish at a great price and the result is excellent. Having looked to them for a 2nd quote, we were taken by their advice, recommendations and the overall cost they quoted that they were the clear winner for our fitting. Claire & Richard provided quality advice on the type of carpets we should fit in the various rooms that wasn’t provided by the other company. They have even agreed to provide mats with the offcuts to protect areas with lots of wear. I wouldn’t hesitate to recommend them as a quality business

November 8, 2024
Unprompted review
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Reply from CK Carpets

Thanks guys. We're so happy that you are pleased with the overall job and more importantly with the service. It was a pleasure to be able to assist you both. Clare and Rich

Rated 5 out of 5 stars

Brilliant service!

This is a proper family business with proper personal, friendly service. My experience was excellent from start to finish, with great advice on both carpet and vinyl options, through to a professional and great fitter who hoovered up afterwards! There was no sales pressure, just plenty of time to consider options and a genuine desire to find the right flooring for me.

I am delighted with the results. A friend recommended them to me, and I will totally be recommending them to others.

November 7, 2024
Unprompted review
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Reply from CK Carpets

Thank you Sarah, We're delighted that we could help you find exactly what you were looking for. It was our pleasure. Clare and Rich

Rated 5 out of 5 stars

Excellent team

Excellent team from choosing to the fitting everything was great and on time, will definitely use them again

November 4, 2024
Unprompted review
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Reply from CK Carpets

Thank you Tracy, we're so glad that you are happy with the whole experience. Hope to be able to help you again in the future

Rated 5 out of 5 stars

A happy customer

No issues at all. Good quality product with friendly service. Straightforward to deal with and would happily use again!

October 31, 2024
Unprompted review
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Reply from CK Carpets

Thanks Joe, delighted we could help you

Rated 5 out of 5 stars

Great experience with CK Carpets

Great experience with CK Carpets. Both Rich and Clare were so helpful and patient when we went into the shop and had so many questions!! Would definitely recommend!

September 18, 2024
Unprompted review
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Reply from CK Carpets

Thanks Emily, we're so glad you're really happy with the final result. We think it looks fab!

Rated 5 out of 5 stars

Brilliant service Richard and Claire…

Brilliant service Richard and Claire were so helpful in helping me choose my Amtico flooring even letting me take home a couple of large samples for me to decide, a big thank you to Tony who laid the floor excellent job and so quick, I would certainly recommend this company.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Really pleased with our stairs and hall carpet.

August 28, 2024
Unprompted review
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Reply from CK Carpets

Thank you Mrs Brzezicki, delighted that you are so pleased with your new carpet. It was a pleasure. Clare and Rich

Rated 5 out of 5 stars

All round excellent company

Excellent customer service from start to finish. Clare and Richard were extremely helpful. Floor looks brilliant and was laid very well. Can’t fault these guys and will definitely use again in the future!!

July 29, 2024
Unprompted review
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Reply from CK Carpets

Thanks Chloe, we were so glad to be able to help. Also delighted that you're so pleased with the floor. Clare and Rich

Rated 5 out of 5 stars

Excellent service -C K Carpets

Excellent service from choosing the carpet, to measuring up and then fitting. We had a runner up our stairs and carpet on landing. When Richard came to quote he gave some really useful information to ensure the finish was good. David the fitter did a wonderful job and made a professional finish. He worked really hard and didn’t rush to finish. I can honestly say there is not one negative thing I can say. I would definately recommend CK Carpets and will be using them again in the future.

August 1, 2024
Unprompted review
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Reply from CK Carpets

Thanks Kerry, these reviews mean a lot to us. We're so pleased that you are happy with your whole job. Clare and Rich

Rated 5 out of 5 stars

Amtico Flooring

As a local business , it was great to deal with the Owners directly . They were attentive, helpful and guided us to the product that we wanted . Finished job exceeded our expectations , their fitter was first class.

October 27, 2023
Unprompted review
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Reply from CK Carpets

Thanks Mr Mortimer,
Delighted we could help .

Rated 5 out of 5 stars

It was a complete pleasure buying from…

It was a complete pleasure buying from this lovely local business. They gave us plenty of time to think and choose the right carpet and booked us in quickly once we ordered.
Really happy with the 2 rooms we had done, the carpet looks and feels great! we’ll definitely be back again.
Thank you Paul & Nina

April 30, 2024
Unprompted review
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Reply from CK Carpets

Thanks Nina, you too were an absolute pleasure to deal with. We're so glad we able to help.

Rated 5 out of 5 stars

A friendly and professional company

CK Carpets are a friendly and professional company, who took a lot of trouble and care in advising us over quite a considerable time until we finally decided which type and style of floor we wanted.

The use of computer graphics to show how the floor would look when installed was very helpful indeed.

The fitters themselves were polite, friendly and highly competent.

Our experience with CK Carpets was excellent from start to finish and we would highly recommend them!

April 16, 2024
Unprompted review
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Reply from CK Carpets

Thanks guys, we were happy to be able to advise. Delighted that you are so happy with the finished result.

Rated 5 out of 5 stars

Excellent all round

We had helpful and friendly service from start to finish and the finished job looks excellent, particularly the Amtico flooring which is a revelation. I can’t imagine buying any other type of hard flooring having experienced Amtico flooring and the amazing installation by Tony of CK.

April 17, 2024
Unprompted review
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Reply from CK Carpets

Thank you Mr S - WE'RE DELIGHTED THAT YOU ARE SO LPEASED WITH YOUR NEW FLOOR AND WITH THE SERVICE AND INSTALLATION.

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