The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have... See more
Company replied
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The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have... See more
Company replied
first time using the company for a small project at work, 1st class service, quick delivery. highly recommended and will be using again.
Highly recommend using Cladding Monkey, very helpful staff if you need to call for advice. Very prompt delivery (next day)!. Top quality product, only used to clad a garage, looks the business!
Company replied
Prompt delivery of a replacement panel that was damaged . After reading reviews I was worried when I had an issue with one of the panels being kinked. I sent an email with picture and less than... See more
Company replied
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Excellent company. Staff are very helpful and provide a brilliant service. Great value for money, would definitely recommend. Thank you!

Reply from Cladding Monkey

Reply from Cladding Monkey
Great customer service, had an issue with some damage (due to the couriers lack of care), spoke to a lovely woman who arranged replacements which were delivered the next day ! Very speedy resolution

Reply from Cladding Monkey
Why would you only send 4 edging strips in a 60sq metre pack? It makes no sense & feels very stingy considering it cost nearly £1000.
I went on the website to buy 3 more edging strips & standard delivery is £30 & each strip is £10. Never shopping here again.

Reply from Cladding Monkey
I wanted to thank your team for sending the ten lengths of cladding strips so speedily. They have just arrived.
This was an incredible, helpful level of service that is very much appreciated.
So, from the Homeless Peoples’ refurbishment project in Webber Street,
Many thanks
Sam at Property Pastors

Reply from Cladding Monkey
purchased some cladding for my camper van conversion, in Thunder Grey and White. The quality and finish is amazing. I didn’t think it would look that good seeing as I installed it myself! Thanks for sending me samples of the colours free of charge, I would have hated to get it wrong.

Reply from Cladding Monkey
Excellent service, sorted out a small issue promptly and efficiently.

Reply from Cladding Monkey
Hi guys,
Once again many thanks for superb service, this is the second time I have used Cladding Monkey and both comms and service have been excellent.
Thank you all :-)

Reply from Cladding Monkey
Their customer service is exceptional. I had a problem with my order (my fault entirely I might add) and they sorted it straight away, no messing. Cladding Monkey, can I say that Kellie is a real asset to your business. keep up the good work

Reply from Cladding Monkey
I have used this company several times for different jobs, and every time the service is fantastic. The range of cladding they have is good aswell, and with a phone call they advised the most suitable product for my job, which saved me money ( never a bad thing) can’t recommend enough!

Reply from Cladding Monkey
Amazing service from my original enquiry to the order being placed and quick local delivery being selected. We are so pleased with our order. Would definitely recommend.

Reply from Cladding Monkey
This elderly man (Managing director) blocked the road and approached my car in Guisborough aggressively calling me all sorts of names, demanding a fight, ive sent the footage to the police, his reviews speak for themselves, guy has a chip on his shoulder, luckily for him I stayed in my car, bless him he would of probably had a heart attack. Do not order from them....
items arrived very quickly value for money
will be using again

Reply from Cladding Monkey
They have good customer service and helped sort a mistake I made on ordering.
Highly recommend :)

Reply from Cladding Monkey
Kelling was extremely helpful in helping me sort out an emergency order on a job i was on. She could not have been more helpful and friendly. Great company to do business with

Reply from Cladding Monkey
I placed a small order with this company, the products were of the quality I was looking for at a good price. On receipt of the order the main part of the order was damaged, this was refused. I contacted the company customer service department. This is the reason for five stars, customer service was excellent, they went out of their way to make sure I received my order undamaged after the courier damaged a second delivery. My problems were not caused by the company but the courier company but they sorted it with professionalism and humour. No body likes problems but a good customer service team makes it a lot easier and this is one of the best.

Reply from Cladding Monkey
Excellent experience from start to finish. So easy to order, delivery organised super speedily and customer service excellent. Unfortunately we know how good the customer service is as the delivery (a local courier firm that had been commissioned) was appalling. Despite having been packaged and sent well from Cladding Monkey, the packaging was delivered torn, ripped and obviously the product was damaged. Photos taken and emailed the Cladding Monkey team, a replacement was arranged for delivery next day and its arrived in perfect condition. Thank you so much, great service, highly recommend

Reply from Cladding Monkey
Really helpful staff to make sure you get the right bits and pricing and delivery were spot on. Kept in the loop regarding delivery schedule.

Reply from Cladding Monkey
I’ve been dealing with Cladding Monkey for a couple of years now and I have to say they supply a great product at a very competitive price, the team on the phone are always so helpful and more importantly they know what they’re talking about, I must mention Kellie she has been so helpful with deliveries etc, first class company , very happy 👍and a happy customer 👍

Reply from Cladding Monkey
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