Wixted and Co (trading as Claims For You) Reviews 95

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Probably the worst experience ive ever had .this company is a total sham .firstly they excepted my claim for work related injuries I thought everything was in place but then came the ignorance of not... See more

Rated 2 out of 5 stars

case ref for verification, VWF/CP/HazellH2838 case went on to long ,poor communications ,unanswered emails and calls. informed them of missing evidence that could be proved and alter the outcome bu... See more

Company replied

Rated 2 out of 5 stars

no gritt,amatures to start with,only got to grips at latter stages. way too busy to pay 100 percent attention to my case. even when finally did get in to grips with my case I feel I wasn't awarded... See more

Rated 2 out of 5 stars

The whole experience was bad. Very little guidance. Out solicitor had a major attitude problem. And lack of common manners. Over All if I had to use solicitors again I would NOT use wixted and co.

Company replied

1.7

Bad

TrustScore 1.5 out of 5

95 reviews

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Rated 2 out of 5 stars

never again

no gritt,amatures to start with,only got to grips at latter stages.
way too busy to pay 100 percent attention to my case.
even when finally did get in to grips with my case I feel I wasn't awarded affair and worthy compo

November 25, 2014
Unprompted review
Rated 4 out of 5 stars

A Satisfactory Outcome

They dealt with what could have been a tricky claim very well. My only reservation was that there was over 6 months delay in starting the process, but there could have bee a good reason for this.

November 17, 2014
Unprompted review
Rated 4 out of 5 stars

Effecient & Successful

Wixted & Co - yes they processed my claim in a timely manner, yes they were reasonably efficient, although I did have to chase them a little at times but I was really happy with what they did, kept me relatively informed of what they were doing & how they were doing it.

I was also really pleased with the outcome, I was expecting about £3000 (I was thinking I'd like £5-6,000 thinking I wouldn't get it) but I received £5980 which I was really happy with

I've put four stars as I did have to chase them a little at some stages but I would still happily recommend them to friends

November 12, 2014
Unprompted review
Rated 2 out of 5 stars

Very rude solicitor.very poor communication

The whole experience was bad. Very little guidance. Out solicitor had a major attitude problem. And lack of common manners. Over All if I had to use solicitors again I would NOT use wixted and co.

November 10, 2014
Unprompted review
Wixted and Co (trading as Claims For You) logo

Reply from Wixted and Co (trading as Claims For You)

Dear Mr Serger

Thank you for taking the time to provide us with your feedback which we have noted with concern. We strive to maintain high levels of customer service to include keeping clients updated at all stages throughout their claim and providing them with appropriate guidance. We will consider your comments in our ongoing commitment to continuous improvement. We have investigated your matter under our internal complaints procedure which is available to all clients. We have sent you a detailed response to the issues you raise. We also extend our sincere apologies if you perceived the solicitor dealing with your case was rude. No discourtesy was intended. Please do not hesitate to contact Michael Fernando in our complaints department if you would like to discuss this further.

Rated 5 out of 5 stars

A VERY PROFESSIONAL SERVICE

In December 2011, I slipped in a restaurant and broke my leg. I needed some advice. I phoned Wixted and Co and right from the start, they offered me the support I was looking for. They guided me through the procedure of making a claim for compensation from the restaurant owners.( I lost my job as a result of my injuries) The solicitor assigned to my case was Mark and he was the most kind and considerate person I could have asked for. In August 2014, my case went to court and we were successful in our compensation claim (with the help of our barrister Richard). I would recommend Wixted and Co to anyone who was looking to seek advice from a solicitor.

November 9, 2014
Unprompted review
Rated 2 out of 5 stars

poor company grrrrr

My experience was not good the initial claim was handled initial by a person who lacked experience they failed to gather information further down the line a more experienced person was engaged and then discovered the missing details not good

November 7, 2014
Unprompted review
Wixted and Co (trading as Claims For You) logo

Reply from Wixted and Co (trading as Claims For You)

Dear Mr Nicol

Thank you for taking the time to provide us with your feedback which we have noted with concern. It is of the utmost importance to us to act in a client’s best interests which includes not exposing them to irrecoverable costs or unnecessary delay. We also strive to maintain high levels of customer service and satisfaction and will consider your comments in our ongoing commitment to continuous improvement. We have investigated your matter under our internal complaints procedure which is available to all clients. We have sent you a detailed response to the issues you raise. Please do not hesitate to contact Michael Fernando in our complaints department if you would like to discuss this further.

Rated 5 out of 5 stars

efficient trustworthy owing to circumstances achieved the best outcome I could hope for

My personal injury case lasted eight and a half years, it was a very in depth and involved case because of long term disabilities and my future needs all had to be taken into consideration.
Over this time I also went through some sixteen operations, spinal surgery and operations to my right ankle, during this time I was not able to work, my solicitor done all he could to help me by securing small interim payments which helped lift the burden of debt and worries of general living.
Wixted and Co Solicitors are in my opinion one of the best, I was kept well informed throughout my case, the final outcome was better than I could have hoped for, Thanks to Pradeep and everyone who worked on my case

November 6, 2014
Unprompted review
Rated 5 out of 5 stars

5 Star service with 5 star result

I found Wixted to be totally professional and reliable .They provided a service that was second to none in terms of keeping me updated and achieving a great result .A five star rating that's fully deserved

November 6, 2014
Unprompted review
Rated 2 out of 5 stars

Another Client ?

Felt like a number, not a person. Wixted went through the motions and got the job done, but at no point did I feel a valued customer.

November 6, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect

Mark wisby was polite and very helpful he always took the time nesasary to explain everything in lay terms, i was very happy with the service i received and the final settlement, i wouldn't hesitate to recommend your company to my family and friends.

November 6, 2014
Unprompted review
Rated 5 out of 5 stars

They give good advice and you can trust them.

Wixted and Co are great as they dont rush you and they explain everything you want to know in words you can understand. There solicitors are professional and will do the work that is needed to get the results you want and will always keep you up to date with what is happening. They will always come to visit you so you dont have to travel.

November 6, 2014
Unprompted review
Rated 5 out of 5 stars

top class legal firm

my industrial hearing claim took over two years to come to a satisfactory result due to stubborn resistance from my ex employers.it was due to wixteds perseverance and professionalism that i received my good result.I would like to thank the solicitor who dealt with my case from start to finish Mr Rajinder Singh whos perseverance i am sure led to my satisfactory out come

October 18, 2014
Unprompted review

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