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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, noting that recent formula changes have led to issues such as poor grey coverage, colors not matching the box, and hair feeling dry, clumpy, or sticky. Customers also experienced problems with the application, finding the product too runny or difficult to mix, and some reported scalp irritation or allergic reactions. Some people also felt that the quality of the product had significantly declined, with hair shedding, becoming brittle, or being damaged after use. Reviewers frequently mentioned that the new formulas did not deliver the expected results and often washed out quickly.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed disappointment with recent changes... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the amazing hair dye packs,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give zeros stars I would. Ive used nice & easy for years and the recent changes in formula and ultra gloss condition is terrible. The quality of the condition has gone down so much and i... See more

Rated 1 out of 5 stars

I have used Nice & Easy Semi Permanent for over 20 years. The new product is a less attractive colour, doesn't cover the grey & washes out far too quickly. I thoroughly agree with other customers who... See more

Rated 1 out of 5 stars

I've used the original nice n easy semi permanent dark ash blond no 90 for the last 10 years applying to my roots and brushing through the rest of my hair every 3/4 weeks. The result has always been... See more

Rated 1 out of 5 stars

I used Clairol Nice’n Easy shade 3 Dark Brown to match my natural brown hair. My hair was light chocolate brown with honey highlights before coloring. The result turned out extremely dark, black mu... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier

Information provided by various external sources

Your best color begins with the right hair color product. We will help you find it. Professional color experts and personal guidance.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

475 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Has the formula changed?

What has happened to the permanent hair dye? I’ve happily used 07 Dark Blonde for years, I purchased some (in the new packaging) to do my roots and the grey roots came out a disgusting gingery/yellow colour. Thought I hadn’t left it in long enough so tried again a few weeks later and the same thing happened. Awful product now, no more nice and easy for me.

February 15, 2021
Unprompted review
Rated 1 out of 5 stars

Buy another make - this one is useless

Like everyone else on this page, I, too, have used this for decades. Not any more. I thought it must be my fault, must have done something wrong...But no. Wasted another box after that, same thing happened (or didn't!). I will be trying out other makes from now on. What a complete waste of money and time.
Such a shame, this was one product I thought I could rely on.

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

Hair dye for grey coverage . Absolutely awful and not fit for…

Absolutely awful and not fit for purpose. If I could leave NO Stars I would have!
One week ago I tried their blonde 100% grey coverage hair dye. Put it on as per instructions. Left the dye the allotted time. Hey presto ! Still very grey.
It was so bad I tried a different shade. This time 10 A ‘baby blonde’
Followed the instructions to the letter , for grey coverage. Absolutely useless. Do not purchase this for grey coverage.
It is not fit for purpose and they are in breach of the law claiming this. I am not interested in a refund. I just want people to not waste £10 money plus time on a useless product!
Sorry Clairol but this is dishonest and your company must know that they are taking money under false pretences.
Other companies products do work on my hair. I wish I had paid more atttention to the previous company names and not trusted Clairols lying claims.

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

Go back to old formula !

New formula awful not a nice colour at all used to use ultra light ash blonde hair was lovely shade of light blonde and made my hair soft .,comes out a horrible yellow colour and very drying also harder to apply not been using for years now but I so miss the old version cnt find anything as good

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

ADVICE if you want yellow hair this is for you!

I have used nice n easy for decades - Dark Blonde. People used to say that you would never know that I put a rinse in my hair. Now my granddaughter draws me with yellow hair! Others just stare! Has anyone found a good alternative to Nice n Easy that they would recommend? I contacted customer services and was advised to use Lightest Brown (the next darkest shade). It came out mid brown. Disaster!

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

I always use 5rb

I always use 5rb. Colored my hair 8 days ago. Grays are popping through. Color is washing out even with color protection shampoo.
Never using this again.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Kudos!

I just want to send a kudos for your PKG team. I colored my hair this morning and discovered you changed the colorant and conditioner tubes to different colors! THANK YOU! The white tubes with the gold numbers didn't work for me. Very hard to read especially when you take off your glasses to color! In fact, one time I put the wrong tube in the bottle and then didn't understand why my hair didn't color well. On top of that when I washed my hair using conditioner it smelled! So thank you again for recognizing the problem and making a simple change to make your product better.

January 18, 2021
Unprompted review
Rated 2 out of 5 stars

Bought my usual hair colour 6.5

Bought my usual hair colour 6.5, still had a box left from a previous buy but I have noticed the ingredients on the new box now has added ammonia whereas it didn't before. I now have a problem as this now burns my scalp I have also noticed on the clairol site that it says ammonia free. Clairol you need to change your description of ingredients as the nice n easy is not ammonia free

January 13, 2021
Unprompted review
Rated 1 out of 5 stars

I have been using 8R ( medium reddish…

I have been using 8R ( medium reddish blonde), soooo disappointing, washes out almost completely to blonde again before its even time to do the roots, 3/4 of head is already back blonde again.. UGH.!! will have to switch to different product..

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

NEVER TOUCH THIS PRODUCT

If you’ve got nice, thick hair DO NOT USE THIS PRODUCT. I had long thick hair, i had used other dyes to dye my hair brown before and no issues with any other brands, however thought i would try nice n easy this time and it has truly recked my hair, I regret it so much. My hair is now dull wispy and i have experienced major hair loss. After reading these reviews i know i’m not alone and i am disgusted that they have changed their formula to a cheaper alternative just for more profits. I am 16 years old and my hair is now so damaged never using this again please don’t support them.

December 27, 2020
Unprompted review
Rated 1 out of 5 stars

If It’s Not Broke, Leave It Alone

I’ve been using Clairol Nice & Easy light blonde color for 20 years with good results in covering gray roots approximately every 6-8 weeks. With this new formula, there is very little gray coverage and it lasts about a week. The color is orangish now and I’ve lost clumps of hair during the coloring process. Why would you mess with a product that people have been using for so long and are happy with?? Maddening! Now I have to switch brands.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

Changed formulas and terrible customer service!

I have been using this hair dye for decades and still liked it even in the new odd shaped packaging recently introduced BUT a couple of weeks later on buying more, I notice the packaging has changed Yet again (pictures are worse and not attractive and box is now square again) . Shoved the stuff on my hair as usual only to find after rinsing it that it had no effect and my hair had barely changed colour other than a tint of red! Phoned customer services and got some foreign woman who could barely speak English telling me it was my fault for not doing a strand test! The packaging instructions 2 weeks ago said do NOT leave on longer than 25 mins (even though I always did) the new ones now say up to 35 mins. Foreign woman tells me it’s been made weaker to be kinder to skin. Yeah right, weaker to get less product for the price more like. Took two boxes to do my hair and am now £10 out of pocket. I usually dump dye on my hair twice a month with no reactions, hair loss or any of the other things I’ve seen people complaining of but I only use the blonde and red so maybe the darker colours cause hair loss. Either way, if you buy this stuff be warned it no longer works in 25 mins. For a serial dyer even I baulk at the idea of dying my hair twice in 24 hours! Will still use and just leave on for longer and I’ve no problem with being strawberry blonde but could have looked pretty nasty if I’d tried a major change. I think the packaging should have made clear the formulation had changed though as the ‘same great crime colour’ was very misleading because it is not the same at all.

December 15, 2020
Unprompted review
Rated 1 out of 5 stars

Useless Product

Clairol nice 'n easy is the dye equivalent of a chocolate fire guard; in other words not fit for purpose. The package claims 100% grey coverage, but it actually covers no grey. I've been using this product for over 20 years. but have to now look around for another brand of hair dye as there is no point in buying it any more. Waste of time and money.

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

I used this hair product for years with…

I used this hair product for years with no complaints but since they changed the formula my hair has become dull and lank and thin and the coverage isn't as good there's no shine to my hair anymore! It needs to be taken off the shelves and the old formula brought back people won't buy this

November 25, 2020
Unprompted review
Rated 1 out of 5 stars

I wish I could give this a minus…

I wish I could give this a minus review. I have used Clairol for years, decades as my hair darkened, I am a light blonde normally. For years I was able to use this with no problem. THEN they changed the formula. The hair color comes out odd - blonde with orange highlights - HUH? Then came the truly nasty surprise hair loss. I have been thinking what has caused all of this over the past 6 months. UH well I found this site and discovered I am not alone. Now I can only hope my hair will regrow and be good again. NEVER, EVER will use Clairol again. Destroyed my hair.

November 23, 2020
Unprompted review
Rated 1 out of 5 stars

Hair is falling out

I have to agree. I have always used Clairol but now I am going to have to use another brand. I have been so upset, I cry at the sight of the clumps of hair falling out. It is so distressing, and I have been spending a fortune on treatments in an attempt to stop it. Never again.

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish product

Do not use this. After using Nice and Easy for over 20 years never thought twice about using the 'new and improved formula' BIG BIG mistake. My hair has been falling out since I used it and whats left is unbelievably coarse. In fact after years of growing my hair I think I will now have to get it cut short as nothing I have tried has changed the texture back to what it was. Furious.

November 13, 2020
Unprompted review
Rated 1 out of 5 stars

Bought the Dark warm brown hair dye and…

Bought the Dark warm brown hair dye and after following the instructions correctly my hair has now got a bright red tint in it. Will not be using again. Red is a hard colour to get rid of and I will now have to dye my hair again.

November 8, 2020
Unprompted review
Rated 1 out of 5 stars

Dont use

Dont use, got me very bad skin burns and left it for way less than says on package

If i could i would give 0

October 25, 2020
Unprompted review

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