Clanwarz Reviews 

317
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

when i had an issue 4 years ago i still remember it the admin didnt want 2 fix the laggy music bot and laggy server and instead he said that i dont buy from them anything ever again and that there are... See more

Rated 1 out of 5 stars

Server went down for days, made support tickets and they were closed. He called me and sounded drunk explaining that his employee died and that he's give us a credit for the next month. We paid a year... See more

Rated 1 out of 5 stars

As others point out, service been great over past years but my Teamspeak 3 server is down for the last 72-96 hours. Manually rebooting brings back life into the server for up to 15 minutes but impos... See more

Rated 5 out of 5 stars

As a group that has not run a server in a few years, we did our research and put our trust in Clanwarz. Right off the bat we needed help setting it up properly, Jay from Clanwarz went out of his way... See more

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

Since 2003, Clanwarz.com has rapidly become a predominant name in the game and voice server industry. With expertise in Linux and Window server platforms, Clanwarz has taken scripting and automation to another level, while delivering bleeding edge technology and performance to their clients. Clanwarz is known for creating Instant Gaming and Voice Services world wide with the Best Custom Voice Control Panels on the market today.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

317 reviews

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2.5

All reviews

(317)

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Rated 1 out of 5 stars

Live chat they are very rude

I contacted live chat support to request information about buying a web host. I was trying to put my domain in after the report in chat and lady Lisa said to buy a plan above, and I replied that it did not need much space that the foreground would be more than enough.
I recommend that you explain to that lady what are manners.

August 1, 2018
Unprompted review
Clanwarz logo

Reply from Clanwarz

https://clanwarz.gyazo.com/b9ad5bee3583f1b657bfc66cbcdc462a

I think Lisa was mistaken but never once was she rude.

See the two chats by yours? They scored her 5 stars. There's not an hour that goes by where she doesn't receive a five-star review.

Maybe you need to learn some manners?

Rated 5 out of 5 stars

5 Stars- Perfect Service

Absolutely above and beyond all expectations. Couldn't be more pleased with the service. If you are on the fence, contact support with questions, or jump on the deal, you won't ever look back after trying ClanWarz.

July 29, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome Help!

This man dedicated about an hour of his free time to come and help us with our server. He really helped us out and showed his expertise in the area of coding and server knowledge. Great Customer Service!

July 27, 2018
Unprompted review
Rated 1 out of 5 stars

MALICIOUS AND ARROGANT!

I was really pleased with the service technically until I asked them for help with using their domains.
Their customer service is short, sharp and dismissive with answers like "go read the instructions again" likely. They seem to regard customers queries as absolutely unwlecome and will punish you if you complain!

After I complained about the customer service, they shut down my account without notice while I still had a server and over £25 in credit.

Unbelievable behaviour!

July 20, 2018
Unprompted review
Clanwarz logo

Reply from Clanwarz

"So, I now know my credit but you made me a server...WHICH I DIDN'T ASK FOR...until I knew what deal I could get. I'll put my requests in capitals so yo don't miss it!

CAN I GET A 50% OFF DEAL?

WHAT'S THE MINIMUM NUMBER OF SLOTS I CAN HAVE?

Christ, you people truly don't listen!"


That's you above. When you talk to us as if we are trash, we simply do not reply. When the service was shut down, it was clearly because you asked us to. When the admin told you to read instructions again is because you have to edit your own domain, not us. You led stating you were really pleased with our service. We appreciate that. What we don't appreciate is trolling us because you were not proactive in figuring out your own domain. Support is free at Clanwarz. When you open your next support ticket at Clanwarz, be nice and you'll find the staff will go the extra mile to help.

Rated 5 out of 5 stars

Not your typical hosting company

I have been a client of Clanwarz for a long time and no other company even comes close. Clanwarz has had downtimes and we have had disagreements from time to time but Jay and his wonderful staff have always gone beyond what most companies would to help make sure my teamspeak and game servers are running flawlessly. If I have an issue most tickets have been answered within half an hour if not faster and when there are problems Jay and his awesome staff usually explain whats going on and they work tirelessly to make sure it gets fixed as fast as possible. Clanwarz is a company that cares about their clients and they will do their best to make sure their clients are happy and satisfied!!!

June 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, rarely had problems with their teamspeak servers. If I did have a problem, they would fix it right away.

April 26, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. They're always super quick when there's an issue and there's rarely an issue. Three minute downtime from when I sent in a ticket to when someone was in my server helping us. Great!

April 24, 2018
Unprompted review
Rated 4 out of 5 stars

finally!!

Well, I've been around and this is the first one that was good enough that I noticed I didn't need anything to be fixed.

April 18, 2018
Unprompted review

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