Bought a product as a one off purchase, they took a further 2 payments out each increasing in price- no product supplied, I had emailed to confirm that it was a one off purchase and not ambition to wh... See more
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Super service! Quick response time at any time of the day. We arrived very late at night due to a Ryanair delay and we were responded to within minutes. Super excess waiver, no deposit or fuel deposit... See more
Company replied
Excellent Customer Service. I was a victim of the Air Traffic Control problem in August 2023. I'd booked a car in Spain through Clarify. I tried to contact the car hire company (Europcar) direct... See more
Company replied
Speedy and helpful advice from Hannah at Clarify. I hire a car from Enterprise Barcelona airpoort each year and even with their loyalty points redemption to obtain a day free I still get a better deal... See more
Company replied
Company details
Written by the company
Clarify Car Hire has been developed to help all those who hate worrying about car hire - we tell you all you need to know up front. Total clarification. Prices with extras included. Pay only a low deposit today. No surprises at the rental desk. Transparency on fuel policies.
Contact info
Suite 8, Market House 19-21 Market Place, RG40 1AP, Wokingham, United Kingdom
- 0800 520 0699
- info@clarifycarhire.co.uk
- www.clarifycarhire.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent Service
This company are brilliant. We had to change our car hire due to storm Enuce. Mark Bower sorted everything for us very quickly and couldn't have been more helpful. I would definitely recommend this company, they go the extra mile for customers. 5 Star Service.
Michael, Derbyshire
Clarify is a broker.
Clarify is a broker.
They have an excellent customer service.
Unfortunately on this trip I was unlucky with EASIRENT at the CROWN PLAZA the experience was very negative on several levels. The worst being there was nobody at the EASIRENT office for the car return, therefore no return shuttle this £20 taxi fare. Obviously the fuel deposit was not refunded because there was nobody there.
Clarify customer service have been very helpful trying to find out what happened.
I would RECOMMEND CLARIFY but avoid Easirent.
Way better than even the best of car hire providers
I have hired many cars through many sites and very experienced in this field, clarify car hire is by FAR the best rental service on the net. It's not slightly better, its massively better!
The services of this car hire company…
The services of this car hire company were excellent. Ross Dymond, the person who personally helped me book a car, answered all of my questions and assisted me several times showing patience and excellent customer service! Ross thank you so much! In addition, the company we hired the car from, Centauro, was excellent as he had suggested.

Reply from Clarify Car Hire
Holiday car hire
My wife and I bought our own place in northern Cyprus, so it was nessasary to find a car hire company for regular use, especially with 3 airports on offer. We found Clarify Car Hire on the net, I got in touch and straight away they made us welcome and nothing is to much trouble for them, they more or less do everything for you , and not over expensive. We have used them the last 3 times, and I certainly would not use anyone else now. They also make sure everything is done at the other end as well, they put us onto Kem car hire , who have depos in larnaca and Paphos, they are also very good and you can take there cars into the north of Cyprus, obviously taking out a separate insurance , which is fine. Would definitely recommend Clarify Car Hire to anybody, fantastic, keep up the good work, a absolute pleasure, well done. Steve & Mandy, mid Wales

Reply from Clarify Car Hire
This is the website that has a person…
This is the website that has a person on the end of it who won't hurry you and who will answer all your questions. I can't fault it. There is SERIOUS NEED for other websites to stop being so automated which equates with DON'T CARE and to revive some basis human values like TIME, RESPECT, PATIENCE, DIALOGUE. For the first time in ages, I actually feel that I, the Customer, am right - no question was too much.
Thoroughly recommend.

Reply from Clarify Car Hire
Clarify are a great company to deal…
Clarify are a great company to deal with, especially their customer services manager David Neal. I have used the company now for over a year every time I travel. Any tiny issues have benn sorted out immediately by David.
I would highly recommend them

Reply from Clarify Car Hire
Great assistance
Great assistance. Advisor Hannah went out of her way to assist me on a few issues I was having and didn't make me feel like any of it was a burden. Only issue was there was no mention of a fuel deposit that was required but other than that great customer service!

Reply from Clarify Car Hire
clarify were immense…
its the very first time i have hired a car abroad. i did my research and martin lewis the money man gave some advice on how to get the best deal but more importantly a trustworthy deal. this lead me to clarify car hire who i must admit were amazing. the daily cost for the 3 weeks hire worked out at £10.95 a day which would have cost me at least 35 euro a day had i hired whilst out in Cyprus. the trick is to hire early, well before you go and get a great deal.

Reply from Clarify Car Hire
Great service and fantastic prices
Great service and fantastic prices. The customer service is second to none. I have used them now three times and they have been excellent.
I had booked to travel with them in March. It snowed and my flight was cancelled. Clarity refunded my deposit without being asked.

Reply from Clarify Car Hire
Great service and price
Great price, great car (centauro in Malaga) personal service- when my connecting flight was missed Andrew did all he could to help. Don't normally leave reviews but very grateful on this occasion.

Reply from Clarify Car Hire
Fantastic customer service
I had a problem trying to place my booking, so emailed the Clarify staff, not expecting much success. Not only did they sort the problem out for me without any hassle, but they managed to do this really quickly, with friendly and helpful replies within an hour. They even gave me personal tips and advice about my car hire, which was gratefully received because we will have a wheelchair dependant person with us. So, great prices, honest and helpful advice, and all done quickly, efficiently, and with a smile! Top marks, I highly recommend Clarify

Reply from Clarify Car Hire
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