Clarkes of Walsham Reviews 

1,919
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great overall experience with this trusted company. Customers frequently praise the exceptionally fast and reliable delivery service, noting that drivers are friendly, polite, and always willing to place heavy goods safely exactly where needed. Consumers also appreciate the helpful office staff, competitive pricing, and the absolute ease of ordering building and garden materials online. However, some people mentioned occasional delivery delays or waiting longer than expected for their scheduled orders to finally arrive. Reviewers additionally noted occasional issues with damaged products or unexpected placement mishaps that required sorting out with responsive support agents or staff.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Staff

People report positive experiences with staff, frequently highlighting the friendly and professional nature... See more

Service

Clients share satisfaction on service, frequently highlighting quick delivery, easy ordering, and helpful... See more

Order

Customers had positive experiences with order processes, frequently highlighting the easy online system and... See more

Product

Reviewers highlight positive aspects of product quality and value, expressing satisfaction with items like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used clarks for many years when working for a company in cambridge. I continue to order through them asi find that are always competitive price wise ,and the staff are always courteous, knowl... See more

Company replied

Rated 5 out of 5 stars

I have been using clarkes of Walsham for a number of years and they have never let me down, never ever messed up an order, everything is always picked and delivered correctly and arrives on the day... See more

Company replied

Rated 5 out of 5 stars

I had previously had some supplies delivered by Clarkes and the service and price was very good. This time I decided to collect, which meant driving 46 miles to the yard, but I'm glad that I did. On... See more

Company replied

Rated 5 out of 5 stars

I received my delivery of plywood and insulation promptly this morning. Total order was over £40 less than Wickes and B&Q. Delivery was wrapped and well protected on the lorry, all delivered in good c... See more

Company replied


Company details

  1. Building Materials Store
  2. also in
  3. Aggregate Supplier
  4. Clothing Store
  5. Fence Supply Store
  6. Landscaping Supply Store
  7. Lumber Store

About Clarkes of Walsham

Written by the company

Everything you need in one place

Clarkes are one of the largest independent suppliers of building, agricultural, and landscaping materials in East Anglia.

We have been your trusted, local builders merchant supplying the trade and public for over 115 years.

VISIT OUR WEBSITE our delivery service ABOUT US

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,919)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and customer service

Good quality and customer service

March 18, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Dawn,

Thanks for the review! I’m really pleased to hear you were happy with both the quality and the service.

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

Great Company

I’ve had two deliveries from this company. They have been professional, polite and willing to help. I’m very thankful that my deliveries were delivered into my garden. It wasn’t an easy task for the drivers but they were helpful and managed to put it safely there.
The whole company deserves a pat on the back.

March 19, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi,

Thanks for taking the time to leave such a great review! I’m really pleased to hear you’ve had such positive experiences across both deliveries, and that the team went the extra mile to get everything safely into your garden, especially when it wasn’t straightforward. Feedback like that really does mean a lot to everyone here.

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Great service

February 16, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Martin,

Thanks for the review! I’m really pleased to hear you were happy with the service!

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Great range of quality products

Good range of products that are not always available at garden centres and DIY stores etc. Variety of sizes available is good and delivery charges very reasonable

February 16, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Simon,

I really appreciate you taking the time to share your experience. I’m so pleased to hear the range and variety suited what you were looking for, and that you felt the delivery charges were reasonable as well — that’s lovely feedback for us!

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Friendly and good customer service. Very helpful

February 16, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hello,

Thank you very much for your kind words. I’m really pleased to hear everything was handled promptly and that the team made the whole experience a positive one — that’s great to hear!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Excellent Builders Merchant

easy order, timely delivery, good stuff

February 16, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Graham,

Thanks for the review! I’m really pleased to hear everything went smoothly and that you were happy with the overall experience.

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

This was fencing posts excellent

This was fencing posts etc, all excellent condition worth the money decent price and free delivery what more could you want

February 16, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Estelle,

Thank you very much for your kind words! I’m really pleased to hear you were happy with the fencing posts and that everything arrived in excellent condition — especially with the pricing and free delivery making it worthwhile.

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 5 out of 5 stars

Excellent service very friendly…

Excellent service very friendly professional staff that delivered. Will use again due to this.

February 17, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Daniel,

I really appreciate you taking the time to share your experience. I’m so pleased to hear the team were friendly and professional, and that it’s given you the confidence to use us again — that means a lot!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Very obliging and helpful driver

Very obliging and helpful driver. Very caring. Will definitely ise Clarkes of Walsham agai.

February 9, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Stevan,

Thank you very much for your kind words. I’m really pleased to hear the delivery was handled with care and that the driver made such a positive impression — great feedback for the team.

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

Excellent Service

I recently ordered 9 x 17ft corrugated roofing sheets along with fixings from Clarkes of Walsham, and I couldn't be more satisfied with the experience.
The pricing they offered was the best I found on the market, which made my decision to purchase from them a no-brainer. The delivery process was faultless and the sheets arrived safely and on time,
The quality of the roofing sheets is excellent, and the fixings provided were perfect for my needs. The staff were incredibly helpful throughout the process, making everything run smoothly. I highly recommend Clarkes of Walsham for anyone in need of roofing supplies or exceptional customer service.

January 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Paul,

Thanks for taking the time to leave such a great review! I’m really pleased to hear you were happy with the pricing, the quality of the roofing sheets and fixings, and that everything arrived safely and on time. It’s also great to know the team were helpful throughout and made the whole process run smoothly — feedback like this is always really appreciated.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Quick and reliable service

Quick service, all supplies wanted in stock. Not overly requiring on size of order to receive free shipping, so this is enabling me to sort the garden out in three parts without the need to have to store large quantities of fencing and aggregate. And when i forgot something on the first order, Louise was very responsive in helping me sort out a solution.

January 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Graham,

Thank you very much for your kind words! I’m really pleased to hear the service worked well for you, from having everything in stock to the flexibility around delivery that helped you tackle the garden in stages. It’s also great to hear Louise was able to help you quickly!

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 4 out of 5 stars

amazing experience

February 5, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Isla,

Thanks for the review! I’m really pleased to hear you had such a positive experience!

If there’s ever anything we can improve on, we’re always happy to hear your thoughts :)

Tom

Rated 5 out of 5 stars

Very sociable and polite men

Very sociable and polite men, courteous with the drop off at the road, would definitely uses you guys again

January 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Sandra,

Thank you very much for your kind words! I’m really pleased to hear the delivery was handled well and that the team made the whole experience a positive one. It’s great to know you’d be happy to use us again.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery, product arrived very promptly

January 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Alison,

Thanks for taking the time to leave a review! Glad to hear you were happy with the quick and efficient delivery, and that everything arrived so promptly.

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Cannot fault this company at all

Cannot fault this company at all! Customer experience is excellent all the way through from ordering to the prompt delivery of the goods! Other companies need to take note- Clarkes of Walsham know how to do it!

February 2, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Ruth,

Thank you very much for your kind words! I’m really pleased to hear you were happy with everything from ordering through to the prompt delivery. Comments like that are always really appreciated and mean a lot to the team.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Everything was good

January 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Dawn,

Thanks for taking the time to leave a review — pleased to hear everything was good!

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

Delivery driver was very helpful and…

Delivery driver was very helpful and delivered into our garage First Class will order again

January 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi,

Thank you for your kind words! I’m really pleased to hear you were happy with the delivery and that the driver was able to help by putting everything straight into your garage — great to know you felt looked after!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

First time user experience brilliant.

This is the first time I have used Clarkes of Walsham and it won’t be the last. Easy website to use and competitive prices. Order was over £400. Order made on the Tuesday, delivery date confirmed for Friday, Thursday I get a call saying they will deliver today, 1 day early . 48 hours from order. Good start. Sunday open pack of slabs and 2 were broken. Monday called Clarkes 07:30 and explained what I had found. No issues. 2 replacements on the way next day. Today 2 new slabs delivered. Very impressive customer journey . Thank you C of W.

January 20, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Andy,

Thank you so much for your kind words and for taking the time to leave such a detailed review! I’m sorry to hear about the broken slabs, but I’m really pleased they were sorted promptly and without any hassle. It’s great to hear how positive your experience was overall, especially as a first-time customer!

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 5 out of 5 stars

Always the best customer service.

Always the best customer service.

December 23, 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Nilesh,

Thanks very much for your review! I’m really pleased to hear you’re happy with the level of customer service you receive from us.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Good

Good service

December 22, 2025
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Simon,

Thanks for taking the time to leave a review — glad to hear you were happy with the service.

If you need anything else at all, feel free to let us know!

Tom

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look