Clarkes of Walsham Reviews 1,881

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and efficiency, noting that interactions are pleasant from start to finish. The service is frequently highlighted as excellent, with many people appreciating the smooth process from ordering to prompt delivery. Consumers are particularly impressed with the quality of the products and the variety of options available. However, some customers also noted occasional issues with delivery scheduling, with orders sometimes arriving earlier or later than initially communicated. A few people also reported receiving damaged items, though these were promptly resolved with replacements.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt and efficient... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and friendliness.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Order

Customers express satisfaction with the ordering process. Many reviewers highlight the ease of online... See more

Product

Users describe positive interactions with product. Customers consistently praise the good quality of items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had previously had some supplies delivered by Clarkes and the service and price was very good. This time I decided to collect, which meant driving 46 miles to the yard, but I'm glad that I did. On... See more

Company replied

Rated 5 out of 5 stars

Quick service, all supplies wanted in stock. Not overly requiring on size of order to receive free shipping, so this is enabling me to sort the garden out in three parts without the need to have to s... See more

Company replied

Rated 5 out of 5 stars

I received my delivery of plywood and insulation promptly this morning. Total order was over £40 less than Wickes and B&Q. Delivery was wrapped and well protected on the lorry, all delivered in good c... See more

Company replied

Rated 5 out of 5 stars

I’ve had two deliveries from this company. They have been professional, polite and willing to help. I’m very thankful that my deliveries were delivered into my garden. It wasn’t an easy task for the... See more

Company replied


Company details

  1. Building Materials Store
  2. Aggregate Supplier
  3. Clothing Store
  4. Fence Supply Store
  5. Landscaping Supply Store
  6. Lumber Store

About Clarkes of Walsham

Written by the company

Everything you need in one place

Clarkes are one of the largest independent suppliers of building, agricultural, and landscaping materials in East Anglia.

We have been your trusted, local builders merchant supplying the trade and public for over 115 years.

VISIT OUR WEBSITE our delivery service ABOUT US

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

5 star service

I have been using clarkes of Walsham for a number of years and they have never let me down, never ever messed up an order, everything is always picked and delivered correctly and arrives on the day that they say it will be with me.
I find this type of customer service is getting very rare these days.
Prices are very competitive too, keep up the good work.

April 17, 2026
Rated 5 out of 5 stars

Concrete posts

Recently bought some concrete fence posts and post fix. I would definitely recommend this company and use them again. From the moment I contacted them with a query to the delivery, everything about them is great. Very helpful, friendly and a great price. Thank you Adam Howe, the chap who took the order and the delivery driver, excellent service 👍

April 24, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Martin,

Thanks for taking the time to leave such a great review! I’m really pleased to hear everything went smoothly from your initial enquiry through to delivery, and that the team were able to help throughout — I’ll be sure to pass your kind comments on to Adam and the driver as well.

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Short of coming round & doing the job

Short of coming round & doing the job, the sales lady was so friendly & helpful, even loaded into my car, a credit!

April 20, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Geoff,

Thank you very much for your kind words. I’m really pleased to hear the team were so helpful and went the extra mile to get everything sorted for you — I’ll be sure to pass that on!

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

Just had 4 tonne of road planings…

Just had 4 tonne of road planings delivered by Clarkes of Walsham. The driver was a top bloke, so friendly, polite and brilliantly driven onto a very tight driveway. Thanks 😊

April 21, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Janey,

Thank you very much for your kind words. I’m really pleased to hear the delivery went smoothly and that the driver handled a tricky driveway so well — great to know he made such a positive impression!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Excellent delivery, timekeeping and friendly service

Excellent delivery and timekeeping, friendly personable driver who helped me carry trough into position, absolutely first class service!

April 20, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Samantha,

Thanks for taking the time to leave such a great review! I’m really pleased to hear everything was delivered on time and that the driver went the extra mile to help get things into place — that’s great feedback for us!

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Top Marks

Fantastic service. Couldn't be happier.

April 16, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Jamie,

Thanks for the review! I’m really pleased to hear you were so happy with the service!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

The service we received from order to…

The service we received from order to delivery was excellent

March 20, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Jessica,

Thank you very much for your kind words. I’m really pleased to hear everything went smoothly from order through to delivery and that you were happy with the overall service.

If you need anything else at all, feel free to let us know.

Tom

Rated 5 out of 5 stars

Well worth the visit

I had previously had some supplies delivered by Clarkes and the service and price was very good. This time I decided to collect, which meant driving 46 miles to the yard, but I'm glad that I did. Once again, the prices were very competitive, but I was amazed by the enormous stocks. The whole layout of the business is impressive; the tidiness, thought and organisation that has clearly gone into it would put many businesses in the shade.
Last, but by no means least, was the helpful, friendly, kind and efficient lady that served me. An absolute credit to her company and herself.
I look forward to dealing with Clarke's again and I would recommend them to anyone.

April 4, 2026
Unprompted review
Clarkes of Walsham logo

Reply from Clarkes of Walsham

What a wonderful review, Colin, thank you so much! I’m really pleased to hear you made the trip over to collect and that it was worthwhile — it’s great to know the range, layout and overall experience stood out to you. I’ll be sure to pass your kind comments on to the team as well, they’ll really appreciate it :)

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 5 out of 5 stars

Easy ordering very helpful Quick…

Easy ordering very helpful Quick delivery friendly service, recommend👍

March 18, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Jeanie,

Thank you very much for your kind words. I’m really pleased to hear everything went smoothly and that the team made the whole experience a positive one — great to know you’d be happy to recommend us!

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Satisfaction guaranteed

Easy ordering, friendly staff, delivered on time.

March 20, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi,

Thank you very much for your kind words. I’m really pleased to hear everything went smoothly and that you were happy with the overall experience — great to hear!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Easy to order and delivery was excellent

It was easy to order on-line and delivered within a short time. Delivery driver was courteous.

March 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Howard,

Thank you very much for your kind words. I’m really pleased to hear everything went smoothly from ordering through to delivery, and that the team made a good impression — great feedback for us!

If we can help with anything else in future, please don’t hesitate to get in touch.

Tom

Rated 5 out of 5 stars

An outstanding company - highly recommended

I discovered Clarkes by chance while searching for fencing a few years ago .
We have used them many times and they are excellent - the ordering online is easy and free delivery is a bonus
Thank you

March 20, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Shirley,

Thanks for taking the time to leave such a great review! I’m really pleased to hear you’ve continued to use us over the years and that everything from ordering through to delivery has worked well for you — that’s great to hear. We really appreciate your recommendation as well!

If there’s anything else we can help with, just give us a shout.

Tom

Rated 5 out of 5 stars

Top notch

Clarke of walsham are a very professional outfit for building materials, they kept me informed that my delivery would be a day late due to one of their trucks being off the road which was no hardship to me but it’s nice to have service so good, wouldn’t go anywhere else for building aggregate

March 19, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi David,

Thanks for taking the time to leave such a great review! I’m really pleased to hear you were kept well informed and that the service still met your expectations, even with the slight delay — that’s great to hear. We really appreciate your loyalty as well!

If you ever need anything else, we’re always happy to help.

Tom

Rated 5 out of 5 stars

Easy to order

Easy to order, informed when delivery would be, very friendly delivery driver.
Wire is good & sturdy & installed.
No complaints at all. Will use again.

March 18, 2026
Clarkes of Walsham logo

Reply from Clarkes of Walsham

Hi Elaine,

Thank you very much for your kind words. I’m really pleased to hear everything went smoothly and that you were happy with both the product and the overall experience — great to know you’d be happy to use us again!

If you ever need anything else, we’re always happy to help.

Tom

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