ClassicMovieStore.co.uk Reviews 

107
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Fake cheap copy DVDs - no box - total scam !! DO NOT waste your money ordering from this site - I’ve complained and been totally ignored 😡🤬

Rated 1 out of 5 stars

Scam site - you won't receive any goods and they can't be contacted. The phone number doesn't exist and the email creator on the website is rigged not to work through a fake Captcha box. The giveawa... See more

Rated 1 out of 5 stars

After 2 weeks waiting for delivery I tried to contact. There is no phone number and the contact section has disabled the reCAPTCHA so it is impossible to send messages. Got an immediate refund from... See more

Rated 1 out of 5 stars

as others have stated this is a scam site. no orders posted. no emails answered and messages are im possible as their web page is delibderately fixed so it will not work. no phone number either. have... See more

Company details

  1. Movie Rental Store

Information provided by various external sources

Classic TV DVD box sets and movies, watch old time classics like Only Fools and Horses, Fawlty Towers, Dads Army and more


Contact info

1.3

Bad

TrustScore 1.5 out of 5

107 reviews

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No recent history of asking for reviews

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1.3

All reviews

(107)

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Rated 5 out of 5 stars

Fast Service.. well chuffed.

Just received my Sweeney set.. can’t wait to get watching it... this was my first order here after seeing the good reviews and it turned up within 3 days really well packaged in a card box so really can’t fault the service.

February 4, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant brilliant very pleased..

Brilliant brilliant very pleased... ordered something last minute for a present and it turned up within a few days... really pleased with my purchase and the price... will shop here again.

February 2, 2019
Unprompted review
Rated 5 out of 5 stars

Happy happy happy

Thought I'd give them a go and glad i did. Items arrived quickly, which was ideal for Christmas time. Very impressed. Will definitely shop from them again, and would happily recommend.

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

I have purchased a variety of TV comedy…

I have purchased a variety of TV comedy DVD's of the 70's onwards as presents, the service has been very good, order despatched quickly & on arrival DVD's well packaged. I always check special offers and have had some extremely good buys. The recipient of the presents has been extremely pleased with the DVD's

January 23, 2019
Unprompted review
Rated 4 out of 5 stars

Nostalgia Tv

I have been a customer of classic movie store for some time now, ok the post can sometimes be slow, but for the most the quality of this online store is very good in my opinion, I have refound many of my favourite classic TV shows., the only fault I can find with this company is each time I find a classic TV show like Never the Twain its sold out and there's never any new stocks. They do sell many hard too find TV series and this makes up for any shortcomings the store may have and in the end that's all that matters.

January 23, 2019
Unprompted review
Rated 3 out of 5 stars

Order now made good

This is an update of a previous review as previously no items received, despite promises. Now received I'm delighted to say! Just a shame it took such an effort else could have given more stars

January 20, 2019
Unprompted review
Rated 1 out of 5 stars

Warning do not use !!!!

Update !! Finally received email since posting on here yet never received any response to any of my emails or Facebook messages . My item was paid for on the 17th and you openly post on Facebook Wednesday was your final day for guaranteed Christmas delivery , the tracking number you have sent me does not show me anything so does not even confirm that my item was posted when you said it where it is . You have complete ruined my Christmas present for my mum who now has nothing tomorrow . Will never order from you again !!!!
Have emailed called and even written on there Facebook !!! Guaranteed Christmas delivery yet no tracking number no item delivered !!!! Thank you so much for ruining my Christmas !!! This was my mother’s christmas present who is terminally ill

December 24, 2018
Unprompted review
ClassicMovieStore.co.uk logo

Reply from ClassicMovieStore.co.uk

Hi Serena, sorry to hear this. We are still here working at 4.30pm on Christmas eve and I will email you the tracking number via email now. The item you ordered was not on the list of items in our free Guaranteed Christmas delivery list, however it was still actually sent out within hours on 18th December on Royal Mail 24, so should have been with you. We will certainly be taking this up with Royal Mail, and I would expect this within the next working day or so assuming your address is perfectly correct.

As an update to your updated reply, I can see this was delivered today 27th December. As said above you had not paid for, nor was this item advertised as guaraneed Christmas delivery.. however it was posted out to you before the last recommended posting date, and arrived one working day after Christmas.. We have had a few items posted before Christmas that have arrived a day late and it is something we will be taking up with Royal Mail.

We do offer next day delivery for £5.99 for future reference if items are required for birthdays or Christmas.

Rated 5 out of 5 stars

I have just ordered Last of the Summer…

I have just ordered Last of the Summer Wine which is my 40th order from Classicmoviestore. I started using this site back when it first opened in 2007 and have never looked back. All the orders have always been delivered very quickly and packed well and I cannot fault them. They have such a wide range, and some superb sales where you can get loads of the best box sets much cheaper than anywhere else. I am just waiting for the Doctor Who sets to be on a promotion. For sure I will be ordering here for Christmas, as I often give these as presents to my family. Only problem is it is an easy way to spend lots of money.

To sum up, great support, great packing and delivery and the lowest prices. Thanks again.

October 30, 2018
Unprompted review
Rated 1 out of 5 stars

"CLASSIC MOVIE STORE

"CLASSIC MOVIE STORE

WARNING WARNING WARNING WARNING LOOKS GOOD BUT IS IT?

On Friday 12th October 2018 I ordered 8 DVD Box sets costing £229.27. As I didn't receive an email to confirm dispatch, I sent a request for information. The reply said that they were being dispatched on Wednesday 17th October 2018. First, they failed to follow the information on their website regarding posting "same day or next day", in that you actually posted 6 days after date of order. On Tuesday 23rd October 2018 I sent a 2nd email to say my order had not been received and later that same day, received a reply saying "sorry and replacements will be sent out". I found this most strange as I would have wanted to asertain what had happened to the original dispatch! All this belies the information given on the website. Needless to say, neither the original order or replacement order have to date been received. The 21 digit tracking number does not help at all as it only works upon receipt/delivery. I have looked at Trustpilot reviews for this company and was concerned at the number of similar stories to mine. I wonder if they do in fact hold all the stock they maintain? This apart, I have wasted 8 days waiting in for not only the original order but the replacement. I also wonder how many complaints have "gone under the radar" as could not be bothered to leave formal reviews. I would have been happy to pay extra for a decent tracking method but there is no option for this. On Thursday 25th October 2018, I sent yet another email strongly outlining my concerns but they did not see fit to reply. Needless to say, I will NOT be using them again!
Hooray, at last! After 18 days my order finally arrived in 2 separate parcels. I only wanted them to be honest and upfront with me if there were issues obtaining the DVDs, although, according to the website they were in stock!!! No serious apology received and so I shall shop elsewhere in future.

October 26, 2018
Unprompted review
ClassicMovieStore.co.uk logo

Reply from ClassicMovieStore.co.uk

Hi Bill, sorry to hear this and see this review. We have been emailing each other regarding this, and I will reply to you email from yesterday shortly. Just to answer a few of your points. We do offer next day delivery, but ask if people can contact us first as per our website to check we have the items in stock. This is detailed on our site.

You have emailed yesterday and we will reply to this email, again sorry we do suggest 1 working day sometimes for replies to emails.

All our parcels have Royal Mail tracking, and yes this does show that your items was not delivered, this is why we agreed to send replacements 3 working days ago, which have been sent out and will be with you any day.

I will reply to your email now.

Thanks

Phil

Rated 4 out of 5 stars

Ordered 2 box sets which failed to…

Ordered 2 box sets which failed to arrive, although advised of despatch.
I waited 2 weeks before reporting non delivery. I received a very quick reply that a replacement would be sent.
The replacement arrived 5 days later, which seems reasonable.
I have no complaints about this company, as they dealt with the issue in a satisfactory manner.

September 14, 2018
Unprompted review

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