Claybear Official Reviews 612

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I have shopped claybear for 5 years and their items are amazing! The team were always honest about everything behind the scenes. It's very sad to see the company go into liquidation and even sadder... See more

Rated 1 out of 5 stars

Used to buy loads of clothing and loved their stuff. Then all out of blue yesterday ... ceased trading. Completely shut down website so good luck getting hold of anyone. Luckily I already... See more

Rated 5 out of 5 stars

Beautiful products, superb quality and fantastic customer service!! I’ve purchased several towels, items of clothing, changing bag and bibs. Everything is super soft, washes up so well and of c... See more

Rated 5 out of 5 stars

Made our first order today and cannot wait to receive! Claybear has become a new obsession since grabbing some bits preloved to try! Great quality and even better sizing! So far our favourite items ar... See more

Company details

  1. Baby Clothing Store
  2. Baby Store
  3. Children's Clothing Store

Written by the company

At Claybear Official, we firmly believe that your child should have access to the highest quality clothing made with care and affection. We embrace the charm of minimalistic design complemented with vibrant, earthy tones. Each garment is a testament to our brand's dedication to creating baby clothing that is aesthetically pleasing, supremely comfortable, and functional. The perfect balance of quality and design makes Claybear a worthy addition to your baby's wardrobe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

612 reviews

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Rated 5 out of 5 stars

Our favourite clothing brand!

We only discovered claybear when my daughter was around 10 months old and omg I wished i'd found them earlier. The quality is superb and the sizing is so generous! My daughter is about to turn 2 and is still wearing 12-18 month rompers. The prints are amazing and we get compliments every single time we are out in Claybear! Everybody just loves the clothing. Absolutely incredible clothing and such an amazing customer service. Couldn't recommend them enough!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

We love claybear so much

We love claybear so much! I have been buying from claybear since my twin boys were newborn and there now nearly 4! I couldn’t recommend enough such beautiful products, wonderful team, and outstanding customer service always 🤍

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

We love Claybear!

Wonderful clothing with beautiful prints and amazing quality! You’ll be addicted after your very first purchase 💕

August 19, 2022
Unprompted review
Rated 3 out of 5 stars

The products produced by the company…

The products produced by the company are 9/10 beautiful, immaculate and far superior than some other brands of it’s kind. This is why Iv continued to shop with ClayBear - although begrudgingly.

The one thing that lets this company down is the customer service (in my experience). Whenever I have needed to contact CS regarding the condition of a new item or a wrong item received, the customer service is seriously lacking empathy or understanding. This alongside the odd unprofessional outburst on Instagram has seriously put me off shopping with the business. It’s a shame as a few of your customers have voiced this privately to fellow ClayBear shoppers as nobody feels confident in voicing it to you without being met with hostility.

August 19, 2022
Unprompted review
Claybear Official logo

Reply from Claybear Official

Hi Natasha, I’m sorry I haven’t replied sooner, school summer holiday craziness means I have only just had time to come on here and have a proper look through reviews.
I am so sorry that you feel the customer service you have experienced has not been up to standard. I would love to talk to you more about your experiences and see how we can improve. There would never be any hostility regarding this. Please do feel free to pop me an email and I am more than happy to chat via phone or email. My email is hello@claybearofficial.com
We do try to show the good, the bad and the ugly of running a small business on social media and I can understand that this may be seen as unprofessional in some instances.
Again, please do reach out as this helps us to improve anything that needs it.
Emma ❤️

Rated 5 out of 5 stars

I wish I found Claybear sooner!!

I wish I found Claybear sooner!!! I absolutely love the designs, the quality and having something a bit different. The love started with the rompers (I love babies being comfy) but we have branched out owning all sorts! Their body suits are INCREDIBLE!!! I also love the girls, so friendly and down to earth. Order… you will not be disappointed!! Xx

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, good quality they’re worth every penny! I last brought my daughter a claybare sleep suit and it’s lovely! I can’t wait to buy more.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great small business

Great small business. I won’t lie, not the cheapest clothes around for a little one but the patterns and quality soon win you over. We have a mixture of different items (rompers, bodysuits, leggings, bags, blanket, towel and swimming suit) and all are fab. Keep doing what you’re doing Claybear team, this household loves you!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

We Love Claybear

Love claybear! Staff are always really helpful if you have any problems! Quality is amazing for the price and everything fits as a tight or baggy fit meaning if you buy a size to big they can wear it for twice as long! My son is 4 and his go-to choice of clothes is his claybear leggings! He is always coming home from nursery to tell us that his teachers and his friends loved his clothes! Happy kid happy parent!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality

I’ve been ordering from ClayBear now well over a year spent well over £1000 I love everything the blankets towels rompers sleepsuit
The quality is amazing! And my kids love the blankets
Even my husband loves the minky blanket 😍!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Beautiful products, superb quality and fantastic customer service!!

I’ve purchased several towels, items of clothing, changing bag and bibs.
Everything is super soft, washes up so well and of course super cute!!!
You will love every item you buy (although your bank balance won’t!!) it’s worth every penny and I highly recommend Claybear!!!

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely love all the prints and all…

Absolutely love all the prints and all the different items. I found yourselves when I was pregnant with my nearly 1 year old and absolutely love everything we have brought. My older son also loves the pjs.

Definitely recommend you guys to anyone with a smaller child.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Quality Items

I have had quite a few items of clothing and also accessories and can’t fault the items at all! The quality of the items remain amazing after washing so much so that I have been able to keep a lot of my purchases for my older son ready for my newborn son to grow in to! The customer service is amazing and I will continue to support this small business as my boys grow.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

First order!

Made our first order today and cannot wait to receive! Claybear has become a new obsession since grabbing some bits preloved to try! Great quality and even better sizing! So far our favourite items are lounge sets and rompers😍 can’t wait to now be part of the claybear family, highly recommended to anyone, even those who are cloth bums xxxx

August 18, 2022
Unprompted review

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