5 Star . 100 % Customer Care . Purchase was the cheapest cost WITH a lovely FREE Gift ( handed to my Father for cleaning his car ) Mirror & Windscreen Cleaner Spray . Very happy with also fast track D... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used cleanstore quite a few times over a period of six or seven years usually for nilfisk machines or accessories. Orders are always correct and delivered quickly . Have found their prices... See more
Company replied
Ordered some Ninja saucepans. Was sent a free gift of some car wash/wax- best freebie I have ever received. Saucepan set was best price found& delivery was prompt. I did call customer services as ‘mys... See more
Company replied
I have a great experience with this company. I ordered a mini high-pressure washer. Refurbished, class B. They sent it quickly with free shipping. The goods arrived in a regular cardboard parcel box.... See more
Company replied
Company details
Written by the company
Cleanstore provides quality cleaning machinery & products for delivery across the UK.
Contact info
United Kingdom
- 01293 778 737
- sales@cleanstore.co.uk
- www.cleanstore.co.uk
3.9
Great
841 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service
Very happy with the items and service provided by this company. Delivery was quick, even though I didn't opt for the quickest delivery. Well Done and Thank you.
September 20, 2024
Unprompted review
Reply from Cleanstore
Hi DM,
Thanks for taking the time to submit a review - it's great to hear you were happy with our delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
I bought a mower from this company…
I bought a mower from this company which arrived next day . Unfortunately the grass box had been damaged in transit ( it’s a heavy item ) on reporting this to them I received a brand new box again the following day .
Great service .
I wish all companies were like this
John Hall
September 18, 2024
Unprompted review
Reply from Cleanstore
Hi John,
Thanks for taking the time to submit a review & it's fantastic to hear you were happy with our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Super efficiency
This company is superb from the price, product availability, efficiency, and very Importantly delivery charges. What they are is fair,transparent,and do what they say,delivery was very quick and packaging was great,overall a brilliant company to deal with,I would recommend this company to anyone on all the aspects I experienced so thankyou cleanstore I will be purchasing from you again.
September 4, 2024
Unprompted review
Reply from Cleanstore
Hi Helen,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with your Cleanstore experience!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great Nilfisk Patio Cleaner
Great Nilfisk Patio Cleaner , excellent Service from Cleanstore Thank you
September 10, 2024
Unprompted review
Reply from Cleanstore
Hi George,
Thanks for taking the time to submit a review & it's lovely to hear you were happy with our service & your new Nilfisk patio cleaner!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
I thought I was buying from you
I thought I was buying from you, Not Genpower ltd.
They use TNT who said they attempted delivery at 1.15pm today and left a message, they did neither and lied to you as we were in and no message was left at the house or by phone. You must stop your suppliers using TNT as reflects on you. I will now have to wait in again, and will they deliver I doubt it. Read the reviews on TNT they are appalling.
Another day wasted and still no mower !
September 13, 2024
Unprompted review
Reply from Cleanstore
Hi Nigel,
Thanks for taking the time to submit a review.
Whilst we do stock the majority of products advertised on our website, the lawn mower you purchased is dispatched directly from Hyundai's UK distributor.
We apologise again for the service you have received from their chosen courier, TNT, & please rest assured we have fed your comments back to them re their choice of courier.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Ecozone Forever Flush 2000 Blue Toilet Block
This product is amazing, it’s a must for your toilet.
September 5, 2024
Unprompted review
Reply from Cleanstore
Hi Michael,
Thanks for taking the time to submit a review & it's great to hear you are happy with the Ecozone Forever Flush 2000!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Always pleasure to do business with…
Always pleasure to do business with Cleanstore, great price, excellent service and lovely staff! I bought top of the range Karcher pressure washer long time ago at the best price in England and still working and just ordered Karcher FJ 6 foam nozzle and Karcher hand gun adaptor both at the best price in UK.And not to forget Lilly who was fabulous in helping out with the questions I asked and patiently answered them!
September 3, 2024
Unprompted review
Reply from Cleanstore
Hi Jayanti,
Thanks for taking the time to submit a review - it's superb to hear you were happy with our prices, service & staff!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Quick and easy
August 31, 2024
Unprompted review
Reply from Cleanstore
Hi Roberta,
Thanks for taking the time to submit a review - it's nice to hear you were happy with your Cleanstore experience!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Reply from Cleanstore
Hi Vivien,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our ordering process!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Good mower prompt delivery
August 28, 2024
Unprompted review
Reply from Cleanstore
Hi Martyn,
Thanks for taking the time to submit a review & it's great to hear you were happy with our delivery service & your new mower!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great company to buy from
I can recommend cleanstore without hesitation. Easy ordering, fast delivery & I was kept informed of progress throughout. The steamer I bought from them is great, very competitively priced & arrived quickly.
August 1, 2024
Unprompted review
Reply from Cleanstore
Hi Phil,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our ordering process, delivery service & communication!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
I can't fault CleanStore
I can't fault CleanStore. They were very competitive on price, communication was good and my order arrived promptly. I know CleanStore depend on their courier (DHL) to back up their good service, so it is worth mentioning DHL didn't let them down. The parcel arrived on time and in excellent condition.
August 21, 2024
Unprompted review
Reply from Cleanstore
Hi Adrian,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our pricing & communication, as well as the delivery service from our courier, DHL Parcel UK!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Good value
I have the same make of pressure washer, so should be
no problems.
August 24, 2024
Unprompted review
Reply from Cleanstore
Hi G. Dean,
Thanks for taking the time to submit a review - it's great to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great customer services
Although the website is easy to use , I made a mistake on the payments section however customer services were quick and helpful in responding to me . I always accept that things can go wrong but it how you deal with things when they go wrong is most important, so I always value good customer services. As it happened my product arrived really quickly , so safely packaged it took a few minutes to open. The product is as described and works well .
August 23, 2024
Unprompted review
Reply from Cleanstore
Hi Caroline,
Thanks for taking the time to submit a review & it's fantastic to hear you were happy with our customer service, speed of delivery & packaging!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Wow is all I can say!!
Wow, amazing company ordered my AVA jet wash Wednesday night delivered Friday!! Along with a free detailing kit, snow foam kit, free hose connections. Used for first time yesterday well impressed.
August 9, 2024
Unprompted review
Reply from Cleanstore
Hi Kirstie,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our delivery service & we hope you enjoy your new AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
The service given by this company was 1st class and faultless in every way
The service given by this company was faultless.
From the first phone call to lady who was very polite and professional.
Purchase was sorted very quickly and item arrived as requested the next day.
An excellent experience and I would not hesitate to use this company in the future.
July 29, 2024
Unprompted review
Reply from Cleanstore
Hi Mrs Collings,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with your Cleanstore experience!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Second time I’ve used clean store
Second time I’ve used clean store, both times they delivered in time within 2 days for free & will likely use them again as prices are very good too.
July 30, 2024
Unprompted review
Reply from Cleanstore
Hi Tom,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our delivery service & pricing on both your orders!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Long reach branch lopper
Excellent price. Less expensive than the "big boys". One star lost due to packaging. It was an awkward item but it could have been better packaged.Arrived earlier than anticipated !
July 18, 2024
Unprompted review
Reply from Cleanstore
Hi Andrew,
Thanks for taking the time to submit a review - it's great to hear you were happy with our prices & we appreciate your feedback re the packaging of the long reach lopper.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great all round service
Ordered a large quantity of my favourite conditioner at a bargain price. It was such a good deal that l was a bit suspicious but no - completely legitimate and the delivery was very quick. Extremely happy with my purchase.
July 11, 2024
Unprompted review
Reply from Cleanstore
Hi Amanda,
Thanks for taking the time to submit a review - it's superb to hear you were happy with our prices & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Good prices and fast delivery
Good prices and fast delivery. What more do you want? Thank you.
July 25, 2024
Unprompted review
Reply from Cleanstore
Hi Geoff,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with prices & speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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