Simply the best of the bunch when money is a little tight, as the payment plans are always more affordable than most others. The whole process is so very simple, it literally takes less than a minute... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve had a really positive experience with Clearpay. The app is easy to use, payments are clearly explained, and being able to spread the cost into manageable instalments can be really helpful. I also... See more
Company replied
Just love the site. Flexibility is brilliant as cant always pay for large purchases in one so it makes it much more palliatable than taking the one big hit. Another bonus is more and more companies ar... See more
Company replied
Clearpay is so easy to use and the pay in 4 (2 weeks between each payment) is a bonus, the fact that it can be used for groceries as well is excellent Clearpay has interest free payments and has he... See more
Company replied
Company details
Written by the company
Part of the Afterpay Touch Group - helping people to get what they want now and pay for it later, follow us on Twitter, Facebook and Instagram.
Contact info
101 New Cavendish St, London, UK, W1W 6XH, London, United Kingdom
- info@clearpay.co.uk
- www.clearpay.co.uk
4.6
Excellent
45K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So so easy to do
September 18, 2026
Unprompted review
Reply from Clearpay UK
Hi Dennis,
Thank you for taking the time to provide us with your feedback!
Have a great day 😄
Good afternoon,
Good afternoon,
A really great company to use especially when you don’t have to much money in .
I’m very happy with your Clearpay.
Thank you.
September 18, 2026
Unprompted review
Reply from Clearpay UK
Hi Mary,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping! 🤗
Seriously would not bother with them!
Seriously would not bother with them!
I was with them for years and never missed a single payment even paying early on some occasions and there reward is to drop your credit to £100 which is utterly useless and pointless.
Won’t bother using ever again.
September 18, 2026
Unprompted review
Reply from Clearpay UK
Hi Stuart,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Clearpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Clearpay" section.
Thank you,
No problems all goes easy to deal with.
No problems all goes easy to deal with.
September 18, 2026
Unprompted review
Reply from Clearpay UK
Hi Bob,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping!
Unhelpful, generic responses & do not care.
I reached out today for help after being scammed out of over £200 and have received the most horrific customer service. They’re not even reading what I’m saying & looking at the evidence I’m sending and just sending generic responses about lost parcels (which this is not). I will never use Clearpay again. They will NOT help you when things go wrong. I’ll stick with Klarna, at least they help when you’re scammed.
September 16, 2026
Unprompted review
Reply from Clearpay UK
Hi Jessica,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Clearpay app.
Once you've logged in, you can tap on the 'support' icon located in the "My Clearpay" section.
Brilliant if you need to spread your…
Brilliant if you need to spread your payments. They always remind you when the next payment is coming out and automatically take the payment from your account.
September 16, 2026
Unprompted review
Reply from Clearpay UK
Hi Jude,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
Great company to deal with
Great company to deal with, easy process with no hassle, have used clearpay a couple of times now no issues at all, recommend clearpay.
September 15, 2026
Unprompted review
Reply from Clearpay UK
Hi there,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
CLEARPAY DISCRIMINATES AGAINST NORTHERN IRELAND CUSTOMERS.
I have just received another promotion email from Clearpay but I stopped using them 2 months ago because of a similar promotion that excludes Northern Ireland customers which is now the same as today's promotion so I'll just stick with Klarna - Promotion reads - 'Receive £15 off when you spend £60 or more via Clearpay. This promotion is only open to UK residents, excluding Northern Ireland' which is a part of the U.K.
September 16, 2026
Unprompted review
Reply from Clearpay UK
Hi there,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Clearpay app.
Once you've logged in, you can tap on the 'support' icon located in the "My Clearpay" section.
Thank you.
Reply from Clearpay UK
Hi Anthony,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Thank you,
Great experience so far
Great experience so far. Easy to pay with clearpay.
September 15, 2026
Unprompted review
Reply from Clearpay UK
Hi Hamza,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Thank you,
Found using clear pay simple and…
Found using clear pay simple and striaght forward helps me spread the cost of large purchases in manageable amounts
September 15, 2026
Unprompted review
Reply from Clearpay UK
Hi Nicola,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
A.useful way to pay
A.useful way to pay if you are struggling a bit until payday
September 14, 2026
Unprompted review
Reply from Clearpay UK
Hi Hayley,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping!
I have never been dissatisfied with…
I have never been dissatisfied with clear pay. My experience has been excellent,never dissapointed. Quick,reliable and Efficient.
September 14, 2026
Unprompted review
Reply from Clearpay UK
Hi Henevin,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Reduced my spending amount by half…
Reduced my spending amount by half despite never missing a payment more than a few hours, used succesfully for years.
Always used responsibly and would have recommended this a s a great payment method. Now it has been spoilt.
September 14, 2026
Unprompted review
Reply from Clearpay UK
Hi there,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Clearpay app.
Once you've logged in, you can tap on the 'support' icon located in the "My Clearpay" section.
Thank you,
Easy experience
September 14, 2026
Unprompted review
Reply from Clearpay UK
Hi Karen,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping! 💕
Reply from Clearpay UK
Hi Ruhel,
So great to hear, thank you for sharing.
Happy shopping!
Brilliant and easy to work with.
Brilliant and easy to work with.
September 13, 2026
Unprompted review
Reply from Clearpay UK
Hi Wayne,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping!
Very clear and concise using this form…
Very clear and concise using this form of payment system.
September 13, 2026
Unprompted review
Reply from Clearpay UK
Hi there,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping!
Easy transactions every time
Easy transactions every time. Made ur shopping very easy
September 12, 2026
Unprompted review
Reply from Clearpay UK
Hi Mohamedabbas,
So great to hear, thank you for sharing.
Happy shopping!
Very rude staff on calls the says it’s…
Very rude staff on calls the says it’s there fault for miss leading me as a customer but no sorry no good will offerd nothing but yet Clearpay want you to shop with them wow
September 10, 2026
Unprompted review
Reply from Clearpay UK
Hi Kevin,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Clearpay app.
Once you've logged in, you can tap on the 'support' icon located in the "My Clearpay" section.
Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.