Cleevely Electric Vehicles Reviews 

86
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Best EV mechanics ever! I used the mobile service in the Kent area. Big shout out to Darren the mechanic who did an amazing job with a major service and wheel bearing replacement! Even though it's... See more

Rated 1 out of 5 stars

Damaged the driveway due to the jack used and lack of protection, causing multiple deep indentations. Their view was it was either down to the surface (3 year old tarmac drive laid to British standard... See more

Rated 5 out of 5 stars

Made main dealer service look a bit lame LOL - First-class communication from the get-go despite my having to swap and change about after bad advice from Halfords. I plan on using their mobile service... See more

Rated 5 out of 5 stars

Picked up a puncture at some point on Mon last week, popped into Cleevely EV on Tue morning after a quick call & worked from their customer office space while they swapped my car over to it's spar... See more

Company replied

Company details

  1. Auto Repair Shop

Information provided by various external sources

Cleevely Electric Vehicles are the first independent garage within Gloucestershire to become HEVRA and Go Ultra Low accredited. Our ambition is to provide drivers and businesses with an independent and cost-effective alternative to main dealerships for...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.3

All reviews

(86)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Old-fashioned service

Old-fashioned service. No secrets and nothing to hide. I had an issue with the steering on my Tesla Model S, which was creating an intermittently 'heavy' feel through the wheel, sometimes creating a situation where the steering would not self centre and had to be physically 'un-steered' (not even a word!) Half an hour with Matt, issue identified, sorted and I leave with a different car. Fantastic. And good value. £75 plus parts to service a Model S.Had they been around when I had mine, this is where I would have gone. Thanks

March 30, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thanks for choosing Cleevely EV, we are really pleased that you felt we provided a good service. Thanks for the review also. David

Rated 5 out of 5 stars

Excellent service

Fabulous, friendly service. A great company for all your EV needs!
Tea and Wifi while I waited and everything clearly explained.

March 29, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thanks for the kind words Jenny, it was very nice to see you. David

Rated 5 out of 5 stars

The Directors are out on the shop…

The Directors are out on the shop floor, on reception, in the workshop with their team, and providing me a New Leaf customer with advice on battery degradation reduction though charging and driving approach.
They really know EV.

March 28, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thank you Ken, it was nice to see you again. I’m glad you enjoyed your visit to Cleevely EV. David

Rated 5 out of 5 stars

Very welcoming Garage

Very welcoming Garage, Drove 2 hours out of my area to go to this service centre due to great value and recommendation from people I know. Did a full 1st service on my Model X 75d before we went to the south of France, No issues found. Good inspection and new air filters. Was shown under the car while it was on the ramp, tyres, no oil leaks ect. Perfect Will be coming back once the Primary Gear oil is required.

March 27, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thanks for choosing Cleevely EV and leaving feedback. We hope you had a great time driving in France. Hopefully see you again next time. David

Rated 5 out of 5 stars

Excellent service from Cleevely EV

Picked up a puncture at some point on Mon last week, popped into Cleevely EV on Tue morning after a quick call & worked from their customer office space while they swapped my car over to it's spare wheels - they stored summer tyres & wheels for me over winter so had everything ready to go. Brilliant service at a very busy time of year.

The puncture is repairable so my tyre will be getting fixed & put back on my winter wheels which will be stored again ready for swapping back in Oct

I'm back to have my EV annual check-up (mostly Aircon filters) tomorrow. Can highly recommend.

March 26, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thanks Sara, it was nice to see you today. Thank you for leaving such a detailed review, and your continued support. David

Rated 5 out of 5 stars

Great experience with Cleevely EV in…

Great experience with Cleevely EV in Cheltenham. Nice guys, reasonable prices and they know their stuff.

March 26, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi TK - thank you for the kind feedback and choosing Cleevely EV. Kind regards. David

Rated 5 out of 5 stars

Great communications

Great communications, great service. Happy to show me around the car and tell me what they were doing. I will use again.

March 26, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi James. Thank you for bringing your EV to us, and leaving the review, we hope to see you again next time. Best. David

Rated 5 out of 5 stars

First Class Service centre

The only way to describe this operation is excellent through and through. They give great service, have great integrity and the workmanship is first class. Faulty units are repaired and not just replaced with new because it is easier.

March 22, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Jane, thank you for choosing Cleevely Electric Vehicles and sharing your feedback. We look forward to seeing you again. David

Rated 5 out of 5 stars

Model X Service

Serviced my Model X today . Everyone was extremely friendly and efficient . Says what it is on the tin !!! Keep it up guys

March 19, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

It’s great to hear that you are pleased with our service, thank you for the review Akif. David.

Rated 5 out of 5 stars

Best alternative to main dealer prices

Cleevely has great expertise with electric vehicles and Mot and service both my BMW i3 and TESLA at a fraction of main dealers horrific prices.
I particularly like the fact that they do the work that is needed instead of unnecessary work to increase their bill. For instance rather than changing perfectly good brake fluid, as the main dealers do at great expense, he tests the fluid to see if it has absorbed water and actually needs changing.

March 18, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thank you for the review Mr Milton. We always aim to keep our prices reasonable and only carry out work that is essential, so it’s a pleasure to hear that you are pleased with our work.

Rated 5 out of 5 stars

Tesla Service 2019

Nice to meet Matt. Came a long way for a Service and MOT and everything went to plan, so thank you to him and his team for that.
New wiper blade drivers side smears a bit and cleaned it a few times but I just suppose it luck of the draw! Bit.
It's nice to find someone who really cares as much as me about my pride and joy. :)

March 18, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Mark, thank you for the review. I’m sorry to hear about the wiper blade. Next time you are passing please call in and we will adjust it or replace it free of charge. Best regards. David

Rated 5 out of 5 stars

Excellent quality of work

Excellent quality of work. Had a body repair and wheel refurb - car returned as good as new.

March 18, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thanks Omer, it was a pleasure, I’m glad you liked the job we did. David

Rated 5 out of 5 stars

Nice people

Nice people, prompt attention - genuine knowledge of the vehicle (Tesla). I felt I could trust the advice /recommendations being given to me.

March 14, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thank you for the review Alan, we look forward to seeing you next time. David

Rated 5 out of 5 stars

Highly recommended

Easy to book. Very accommodating. Affordable. Great quality workmanship. Highly recommended.

March 5, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Thanks for the review Simon, we are delighted that you were so pleased with the service provided. Hope to see you again next time. David

Rated 5 out of 5 stars

Recommended for EV servicing

Knowledgeable people, clean tidy garage, business with a family history. Combined with real world pricing, I found I trusted them more than the main dealer for my car.

March 4, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Tony. Thank you for the kind words, we work hard to look after our customers whilst providing a quality service at a fair price. See you next time. David

Rated 5 out of 5 stars

Flexible and well priced Tesla work

My Model S was booked in for a minor repair when I mentioned that it was due an MOT they were able to do it while I waited - saving me the trouble of re-booking and coming back some other time.
Two tires had been damaged and needed replacing and they had two types in stock and were able to advise on the differences and fit them.
The whole visit was about two hours and saved me a lot of trouble and time elsewhere.
Having seen their quotes for standard servicing I very much regret paying Mr Tesla about £2k for the first 4 services! I will be back.

March 4, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Francis. Thank you for leaving such a detailed review. We aim to provide a cost efficient alternative to the main dealers. See you next time. David

Rated 5 out of 5 stars

Excellent.. will always use Cleevely

Highly positive experience, excellent advice, communications and very efficient delivery of service and MOT. Would recommend to drivers of all makes of EV

March 4, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Mark, thank you for choosing us to service your EV, we are really pleased you were so happy with the experience. We hope to see you again next time. 😀

Rated 5 out of 5 stars

Cleevley Electric Vehicles - First rate service.

Cleevley Electric Vehicles - serviced my Tesla, changed the final drive gearbox oil (front and rear), MOT'd the car and fitted 4 new tyres.
Knowledgable and excellent work carried out at very 'reasonable' prices. I would highly recommend them.

March 2, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Colin. Thank you for choosing Cleevely Electric Vehicles for your Tesla. We really appreciate your detailed feedback and look forward to seeing you next time. Best regards. Samantha

Rated 5 out of 5 stars

Customer service, price and honesty all impeccable

Great customer service and fantastically priced. You can tell that Matt and David care about their customers and the service they provide. The price of the car service is a fraction of Tesla's cost and they will only replace parts when parts need replacing. I fully recommend Cleevely Motors and will certainly be using the again

March 1, 2019
Unprompted review
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Reply from Cleevely Electric Vehicles

Hi Patrick. Thank you for choosing Cleevely EV, we are really pleased that you were so happy with the experience. Kind regards. Samantha

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