Cleevely Electric Vehicles Reviews 

86
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Best EV mechanics ever! I used the mobile service in the Kent area. Big shout out to Darren the mechanic who did an amazing job with a major service and wheel bearing replacement! Even though it's... See more

Rated 1 out of 5 stars

Damaged the driveway due to the jack used and lack of protection, causing multiple deep indentations. Their view was it was either down to the surface (3 year old tarmac drive laid to British standard... See more

Rated 5 out of 5 stars

Made main dealer service look a bit lame LOL - First-class communication from the get-go despite my having to swap and change about after bad advice from Halfords. I plan on using their mobile service... See more

Rated 5 out of 5 stars

Picked up a puncture at some point on Mon last week, popped into Cleevely EV on Tue morning after a quick call & worked from their customer office space while they swapped my car over to it's spar... See more

Company replied

Company details

  1. Auto Repair Shop

Information provided by various external sources

Cleevely Electric Vehicles are the first independent garage within Gloucestershire to become HEVRA and Go Ultra Low accredited. Our ambition is to provide drivers and businesses with an independent and cost-effective alternative to main dealerships for...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.3

All reviews

(86)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Flexible. Highly recommended especially over the Tesla service options which are significantly harder to book and much more expensive

March 1, 2019
Unprompted review
Cleevely Electric Vehicles logo

Reply from Cleevely Electric Vehicles

Thank you for bringing your vehicle to us, and also thank you for the review. Best wishes. Samantha

Rated 5 out of 5 stars

Excellent work

Excellent work. Friendly and helpful.

February 28, 2019
Unprompted review
Cleevely Electric Vehicles logo

Reply from Cleevely Electric Vehicles

Thanks for the review Neil, we appreciate the feedback. Best regards, Samantha

Rated 5 out of 5 stars

Great, friendly, reliable service!

Great, friendly, reliable service that doesn't cost the earth!

We recently had our car serviced by Cleevely EV and were really impressed with them. Matt, one of the business owners and main technician, took the time to discuss any specific concerns we had with the car. He then conducted a really thorough inspection and carried out service items in line with the manufacturer's schedule. Any parts needed were discussed with me and only replaced if I wanted them changed. He topped up the washer fluid, checked all the tyre pressures etc. Basically everything you'd expect to earn a 5-star review. Including providing tea/coffee, and fast wifi if you need to work whilst you wait.

Cleevely EV charges an inspection fee and then only bill you for items above this if they're required and you agree to them doing the work for you. Matt is on hand to discuss any work and walk through the implications of what he's found on the vehicle. It's all very transparent and easy to understand.

We were so impressed that we took our second car to them for it's MOT and we will be using them to service both our cars from now on.

February 26, 2019
Unprompted review
Cleevely Electric Vehicles logo

Reply from Cleevely Electric Vehicles

Hi Joe. Thank you so much for taking time to write such a detailed review. We are delighted that you appreciate the service provided by the Cleevely EV team! Best wishes. Samantha

Rated 5 out of 5 stars

Good service, great guys

Really good service and great to meet the guys who are actively promoting EV cars not just doing them as a sideline like the manufacturers. After being ripped off for a service by Peugeot who manufacture my Ion I am so pleased to have found Cleevely.

February 25, 2019
Unprompted review
Cleevely Electric Vehicles logo

Reply from Cleevely Electric Vehicles

Hi Margaret
Thank you for the review. It’s great that you appreciate the work done by the team here. We do love EVs. Until next time. Samantha

Rated 5 out of 5 stars

Excellent service

Excellent service, expert knowledge, great guys. Fully recommended!

February 24, 2019
Unprompted review
Cleevely Electric Vehicles logo

Reply from Cleevely Electric Vehicles

Hi Paul. Thank you for the review and recommendation. Best wishes. Samantha

Rated 5 out of 5 stars

Excellent Service....

Excellent Service......I had heard some good comments from other EV owners about Cleevely EV’s....and so decided to drive the 50 miles to check them out for my self......i’m glad i did......needlessly to say that our 2 Zoe’s and Model S will be booked with Cleevely from now on.
I was asked on arrival if there was any thing specifically that i wanted checking.....i was already aware of a common complaint re knocking from the front air suspension......but was put at ease when they showed me into the service bay to see the bushes and linkages being physically checked and nothing was found to be abnormal .

An Excellent service at a fantastic price.

February 24, 2019
Unprompted review
Cleevely Electric Vehicles logo

Reply from Cleevely Electric Vehicles

Hi Nick
Thank you for the generous review. Customer feedback is really important to us and we look forward to seeing you next time. All the best. Samantha

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