I was completely stressed out after accidentally fomatting my drive where i had my precious and very important files of over 1.5TB. After trying other recovery tools that just scattered my files into... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lies about readonly D:drive/Meaningless file names
DO NOT USE/BUY
Not clearly stated that only up to 100MB are free at the beginning
6 hours later... £70 charge for upgrade
Folder names MEANINGLESS so can't search for smaller MB amount
Sucked it up, put it down to experience, paid money only to find DiskDrill...
INCORRECTLY said D:drive read only SO WOULDN'T SAVE FILES
Wasted more time with CMD DISKPART - but there was nothing wrong with it D:drive was not readonly
Used Recuva instead, search filters for date, type of document etc before you search... recovered specific documents in 30 minutes FOR FREE
NO REFUND possible with Not cleverfiles rdiskdrill ip off
DISK DRILL was the only thing that DIDN'T WORK in all of this.

Reply from CleverFiles
Highly Recommended
I am extremely happy with the kind of assistance and support from this group. I was able to utilize the video which was accidentally corrupted while recording.
Experience from on July 7, 2021
George R. was able to answer my questions clearly about Disk Drill update, gave me the link for the update to the current version at that time. And he also notified and gave me life time access to their software, including future upgrades, as far as I have understood.
TOP SERVICE!
Their Customer service agent is quick
Their Customer service agent is quick , reliable and friendly. They answer all my questions and help set some of my worries aside ! From what I have experience their software is great as well!
It works and is completely FREE!
I was sceptical if this would work or not, and if it did, I thought it might add a watermark or ask me to pay at the end, but it actually worked as advertised and is completely FREE! Thank you. This tool is a lifesaver for recovering corrupted video files.
'Ol Reliable
I hope I never have to use this service again (to repair a corrupted flash drive, which was so worrisome in the moment), but I would love to use this service again! I'm so glad I found Disk Drill. I did watch a YouTube video for some guidance along the way, mostly because the lingo is a bit foreign to me. However, the software is easily downloadable. There is a clean interface, clear progress status, and great outcome. I did have to do some minor digging through the recoverable files but I am simply glad they were recovered. Great customer service as well; I had a minor question regarding the process: I received an automated response first to confirm that my question was received, and a personalized response near minutes later that answered my query. So glad I found this company/service. They are my new 'ol reliable.
data recovered perfectly
data recovered perfectly; administration staff promptly solved payment issues and refund immediately. very happy with everything
Thank you very much for your very quick…
Thank you very much for your very quick response. I received the email with the key, and I entered it into the new download. It was immediately recognized, and Disk Drill started retrieving the lost files on my hard drive that I had to reformat after I was hacked, and my computer was frozen. Thank you again.
Rev Dr William Griffith Jr.
The update to version 6 failed
The update to version 6 failed. My license was no longer accepted, so only the basic license was valid, even though I had the lifetime license. Using the documented purchase receipt for my licenses on the CleverFiles platform, the support team at Disc Drill and cleverFiles resolved the problem quickly and accommodatingly.
Disc Drill is amazing!
Disc Drill is an amazing solution. It saved me from a mistake I made when I inadvertently deleted an mp4 from a microSD card. Disc Drill to the rescue! While the first attempt was not successful due to user error (ie I didn’t read any instructions), Disc Drill support staff reviewed my log file and instructed me to use the correct mode (Advanced Camera Recovery Mode). Disc Drill works! It’s difficult to convey the relief that Disc Drill afforded me when I saw the full video file recovered. Highly recommended!!!
Kudos to Disk Drill
Excellent recovery software with an outstanding technical support.
The help I recieved
The help I recieved by my customer supporter David was excellent. He understood that I was computer stupid, and managed to guide me through giving him the information he needed to get me working again. Customer support needs not just the knowledge to deal with a computer problem, they need to deal with people, David was great.
I accidentally purchased the product…
I accidentally purchased the product twice. The automated help desk told me the response would be over a week before we'd hear back from anyone. The support team contacted me within 30 minutes and started the refund immediately!!
Failed when needed the most
Bought this a while ago and it’s never been helpful. The app constantly pushes you to pay more, even after you already bought a subscription. When I actually needed it, it said my subscription expired. Total scammy experience. There are free tools out there that work way better. Don’t waste your money

Reply from CleverFiles
Speed the reaction, efficacy of response
The speed of the reaction and the efficacy of the response. It was literally minutes between my request and the solution to it.
Disk Drill PRO is a great product and…
Disk Drill PRO is a great product and has rescued me on more than one occasion when files have been lost. I paid extra for the lifetime upgrades and - v.6 has just been released. The upgrade from my v.5 was easy. Response from customer service is very quick. Highly recommended.
Great software
Great software, great support. Disk Drill Pro is a big toolbox with mighty capabilities. Highly recommended! And again - thank you for the perfect support!
Super quick response and no nonsense…
Super quick response and no nonsense addressing my issue-Bravo!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







