Not good. Ordered migraine medicine; at great cost. Est. Delivery 90-180 mins. It’s now 5 hours later and no sign of it, no way of contacting them, no dispatch email.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely Incredible service. Understanding, always have full stock, 24/7 even on weekends and sometimes when busy it takes a tad longer, but be assured they will Always show and bring you exactly... See more
I paid £3.95 for “1–2 working day” delivery and still have NOT received my order. I placed it on Monday — it’s now Thursday and nothing has arrived. This was time-sensitive medication and the delay i... See more
An absolutely life saving experience. We were bed bound and couldn’t get out late night to get any meds. I ordered a whole bunch of medication from these chaps and for an extra fee, they delivered eve... See more
Company details
Written by the company
Your late night Online Doctor and Pharmacy service offering same day delivery in as little as 90 minutes in London, parts of Hertfordshire and South Buckinghamshire. Our services offer a range of products both prescription and over the counter to include men's health, women's health, sexual health, cold & flu remedies, and general wellbeing products. Order now at www.click-health.co.uk.
Contact info
⌨️5 Wadsworth Road, UB6 7JD, London, United Kingdom
- 02081332533
- enquiries@click-health.co.uk
- www.click-health.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An absolutely life saving experience
An absolutely life saving experience. We were bed bound and couldn’t get out late night to get any meds. I ordered a whole bunch of medication from these chaps and for an extra fee, they delivered everything within a couple of hours. All I can say is that I’m already feeling better from the meds and have had such a smooth and satisfying experience. I will definitely be using them again. Thank you team
I would have like to be able to track…
I would have like to be able to track my order
Very fast and sufficient
Fantastic service Medicine delivery fast
Late night delivery
Received late night order promptly, within projected delivery window.
Quick and practical
Quick and practical. A real lifesaver in a pinch.
Desperately needed medicine over the…
Desperately needed medicine over the bank holiday weekend.
The messaging on the site about when we'd receive it was totally confusing throughout the site. Ultimately I had an email saying they'd be here next day.
I followed up by email just to double check and they then told me it would not be til mid week - far later than we needed.
Even though I clearly showed them the email saying that I'd get the medicines the next day and pointed out how confusing the messaging is, the responses back from the company were totally non apologetic and completely unempathic. The whole blame was on me for not reading things properly (which is nonsense)
Just an awful way to run a company especially when their customers are by nature people in real need.
Expensive, but convenient!
For a £10 item it works out around 3x the retail price for out of hours delivery, but given the fact they deliver in 2-3 hours pretty much 24/7, even on Christmas Eve; it’s a fair convenience fee in my honest opinion!
Great
Great , got my order within the hour. Happy with service and delivery
Great service
Great service. Appreciate the help I received at 12.45
Thank you so much for your help.
A really useful service when you're ill…
A really useful service when you're ill but the delivery cost was outrageous.
V efficient and easy
Great service delivered on time
Efficient delivery on a Sunday night…
Efficient delivery on a Sunday night when all pharmacies are closed in London. Will use again!
Super fast and responsive service…
Super fast and responsive service accurate. The online website resolve difficult in dealing with formats like zip codes that can use some work otherwise everything work well.
The only pharmacy that opens at night
The only pharmacy that opens at night. Fantastic service. Very friendly and extremely helpful. I wouldn’t use any other pharmacy
Easy to order cold and flu medicine and…
Easy to order cold and flu medicine and delivered in two hours - crisis averted!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







