Click Health Reviews 

147
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Not good. Ordered migraine medicine; at great cost. Est. Delivery 90-180 mins. It’s now 5 hours later and no sign of it, no way of contacting them, no dispatch email.

Rated 5 out of 5 stars

Absolutely Incredible service. Understanding, always have full stock, 24/7 even on weekends and sometimes when busy it takes a tad longer, but be assured they will Always show and bring you exactly... See more

Rated 1 out of 5 stars

I paid £3.95 for “1–2 working day” delivery and still have NOT received my order. I placed it on Monday — it’s now Thursday and nothing has arrived. This was time-sensitive medication and the delay i... See more

Rated 5 out of 5 stars

An absolutely life saving experience. We were bed bound and couldn’t get out late night to get any meds. I ordered a whole bunch of medication from these chaps and for an extra fee, they delivered eve... See more

Company details

  1. Pharmacy

Written by the company

Your late night Online Doctor and Pharmacy service offering same day delivery in as little as 90 minutes in London, parts of Hertfordshire and South Buckinghamshire. Our services offer a range of products both prescription and over the counter to include men's health, women's health, sexual health, cold & flu remedies, and general wellbeing products. Order now at www.click-health.co.uk.


Contact info

3.4

Average

TrustScore 3.5 out of 5

147 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(147)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

An absolutely life saving experience

An absolutely life saving experience. We were bed bound and couldn’t get out late night to get any meds. I ordered a whole bunch of medication from these chaps and for an extra fee, they delivered everything within a couple of hours. All I can say is that I’m already feeling better from the meds and have had such a smooth and satisfying experience. I will definitely be using them again. Thank you team

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

Desperately needed medicine over the…

Desperately needed medicine over the bank holiday weekend.

The messaging on the site about when we'd receive it was totally confusing throughout the site. Ultimately I had an email saying they'd be here next day.

I followed up by email just to double check and they then told me it would not be til mid week - far later than we needed.

Even though I clearly showed them the email saying that I'd get the medicines the next day and pointed out how confusing the messaging is, the responses back from the company were totally non apologetic and completely unempathic. The whole blame was on me for not reading things properly (which is nonsense)

Just an awful way to run a company especially when their customers are by nature people in real need.

January 3, 2023
Rated 5 out of 5 stars

Expensive, but convenient!

For a £10 item it works out around 3x the retail price for out of hours delivery, but given the fact they deliver in 2-3 hours pretty much 24/7, even on Christmas Eve; it’s a fair convenience fee in my honest opinion!

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Great , got my order within the hour. Happy with service and delivery

December 4, 2022
Unprompted review

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