Clickgolf  Reviews 

1,230
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

I ordered a Titleist golf bag - almost immediately I realised it was a trolley bag and wanted to change. I filled in their online form, no one responded, I called, no answer, left a message, no one ca... See more

Rated 5 out of 5 stars

Have made two orders so far, set of irons and then 2 further clubs. Customer service has been excellent at all times. They have gone out of way to assist (provided free adjustment tool) and been very... See more

Rated 5 out of 5 stars

Wow! I am living in The Netherlands and ordered a nice cart bag from ClickGolf. They sent it the same day, and directly after the weekend I received the package in excellent state! They offer very... See more

Rated 5 out of 5 stars

Great price and loyalty program. They have a good selection of products available and ordering is easy. The delivery arrives quickly and well packaged, couldn’t ask for more. Thank you, will definitel... See more

Company details

  1. Golf shop
  2. Golf Club
  3. Outdoor Clothing and Equipment Shop
  4. Sportswear Store

Written by the company

Clickgolf is one of the UK's Fastest Growing Golf Stores Online. We’re dedicated to providing you with the finest range of top-quality Golf Equipment, Clothing, and Accessories. With over 30 years of experience in trading as specialist golf equipment retailers, we offer one of the widest selections of flagship brands and pride ourselves in offering an excellent shopping experience, a friendly and professional customer service team who are on hand to offer advice throughout your shopping experience.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(1,230)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent prices, excellent service.

I personally have had an excellent experience with Click Golf. Firstly, Chris and Gary were very patient with me chasing my order for some new Mizuno irons, which were a custom factory build. When they didn't arrive on the due date Mizuno had given, Chris chased them daily to get a revised date for delivery, you can't ask for more than that. They arrived just a week later than expected which isn't bad for a brand new model of club.

In the interests of not trusting couriers to forward deliver I decided to make the drive down to the shop and fitting centre to collect. I was met by Ian on the day who couldn't have been nicer and more helpful. So much so I booked a fitting session there and then for a new hybrid, and spent more than my allotted time with him trying different clubs. I walked away the proud owner of a shiny new Ping G430 3 Hybrid at a better price than you will find anywhere else in the UK, I'm certain of it.

Thanks for a great service guys, I will be back in the future for sure.

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

Adidas golf shoes

Ordered a pair if Adidas golf shoes. Today received an email cancelling my order as the item had been 'oversold'. Also had the confusing sentence below. Have requested confirmation that I have not been charged. Awaiting reply.

, I can confirm that no funds have been refunded to your payment method

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Don't waste your time. Ordered a clicgear 4.0 trolley next day delivery. Next day had a voicemail saying it was not in stock and to get back to them with an alternative colour option. Phoned multiple times left a voicemail, emailed and sent FB message to go ahead and heard nothing back. Called the following day after work and the order hasn't been processed.

August 31, 2022
Unprompted review
Rated 2 out of 5 stars

To long not good customer servixe

Took over a week for my delivery to come. When I phoned it was oh I was just going to send it out a week later. Wont be using this site again

July 15, 2022
Unprompted review
Clickgolf  logo

Reply from Clickgolf

Hi Drew,
We take all of our customer's experiences seriously and we would very much like to look into this further. Could you please provide us with an order number so we can see what caused any delays and speak to the staff involved.
So sorry for any inconvenience caused and we very much look forward to hearing from you.
Kind Regards
GolfGearDirect Team

Rated 5 out of 5 stars

Great service and quality

After calling office to ensure item was physically in stock (as had issue with another company I originally went too), I purchased online. Confirmation and update emails, followed by speedy delivery. Bought as a gift for my partner and he loves them.

April 9, 2022
Rated 5 out of 5 stars

Everything was fine

Everything was fine, goods arrived on time and were as advertised, perfect, what`s not to like. Would use this site again.

April 8, 2022
Rated 1 out of 5 stars

I ordered a golf club 3 weeks ago which…

I ordered a golf club 3 weeks ago which I have not received. The money has been taken from my account and I have left 4 emails and 2 voicemail messages with no reply. This is terrible customer service, either provide an update or refund.

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Very poor quality of service

I ordered a Push Trolley for my son's birthday on 11th January 2022, well in advance of the date. The item showed up as being in stock but when I had heard nothing from Click Golf around a week later I contacted them to be advised that as I had opted for Standard Delivery it would be dispatched in the next couple of days to meet the delivery timeline. When this did not happen, I again contacted Click Golf only to be advised that the item had not actually been in stock at the time of placing my order and that they were awaiting it being shipped from Europe but could not give a date on which it would arrive. When I did receive notice of the shipment of the goods to me it came by way of an email from "Medway Golf Centre" with no details of the product which resulted in me having to do a bit of investigation to confirm what it was. The expected date of delivery was given as 31st January 2022 by the courier but this was changed to the following day originally without a time slot and it was eventually delivered on 1st February 2022 after 19.00. Overall, this was a most unsatisfactory experience with no proactive messages from Click Golf to explain what was happening and I would have known nothing without making enquiries which initially resulted in misinformation being provided.

March 11, 2022
Rated 1 out of 5 stars

Bad Experience

Bad Experience, I recently ordered a new cart bag online. The order was placed 4/3/22, order confirmation was received on 4/4/22. I recieved an e-mail 8/3/22 telling me the order was cancelled due to the product being "over sold", further more an apology saying "apologies for our incontinence" was attached. Not a good experience.

March 9, 2022
Unprompted review

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