I ordered a Titleist golf bag - almost immediately I realised it was a trolley bag and wanted to change. I filled in their online form, no one responded, I called, no answer, left a message, no one ca... See more
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Have made two orders so far, set of irons and then 2 further clubs. Customer service has been excellent at all times. They have gone out of way to assist (provided free adjustment tool) and been very... See more
Wow! I am living in The Netherlands and ordered a nice cart bag from ClickGolf. They sent it the same day, and directly after the weekend I received the package in excellent state! They offer very... See more
Great price and loyalty program. They have a good selection of products available and ordering is easy. The delivery arrives quickly and well packaged, couldn’t ask for more. Thank you, will definitel... See more
Company details
Written by the company
Clickgolf is one of the UK's Fastest Growing Golf Stores Online. We’re dedicated to providing you with the finest range of top-quality Golf Equipment, Clothing, and Accessories. With over 30 years of experience in trading as specialist golf equipment retailers, we offer one of the widest selections of flagship brands and pride ourselves in offering an excellent shopping experience, a friendly and professional customer service team who are on hand to offer advice throughout your shopping experience.
Contact info
Unit 11 Headcorn Business Park, TN27 9PJ, Ashford, United Kingdom
- 01622 891693
- sales@clickgolf.co.uk
- www.clickgolf.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery and a good service…
Very quick delivery and a good service all round
January 12, 2024
Speedy delivery !
January 17, 2024
Very quick
Very quick, tracking was good and accurate, best value and delivered with care
January 10, 2024
Excellent service
January 6, 2024
Best price found for the product and…
Best price found for the product and amazing service delivery within 24 hours of ordering.
December 18, 2023
Still not arrived and no update on the delivery
Ordered on the 17th and it still hasn't arrived after being told it had been dispatched.
December 17, 2023
Reply from Clickgolf
Dear Mr Doyle,
Many thanks for your review and our sincere apologies for the delay with your parcel.
I can see that the item left our warehouse on the 18th December and that you made a leave with neighbour request on the 19th for delivery on the 20th. I can now see that the parcel has arrived with you on the 27th and not the 20th as per the request and tracking information provided. Of course this is not acceptable and we will be investigating the cause of this delay with our chosen couriers.
We take all our reviews very seriously in order to continually improve our customer's experience with us and we appreciate your time in leaving this review.
If we can be of any more assistance to you then please do not hesitate to contact us directly and please accept our sincere apologies once again for the inconvenience caused.
I have asked our dispatch team to pop a little gift in the post for you as a gesture of goodwill.
Kind Regards
ClickGolf Team
Product exactly as described
Product exactly as described.
Good customer service when I had a query.
Fast, secure delivery.
Ver happy to recommend.
December 13, 2023
Great website ,very informative
Great website ,very informative, great choice, and great value for money.
December 7, 2023
Quick delivery and great price
November 24, 2023
Good product and a reasonable price
November 24, 2023
Efficient and prompt service
The club that I ordered was delivered promptly. Only because the club that I had earlier lost had been returned I cancelled the order and returned the club to Clickgolf. The refund was also made promptly. No problems were encountered.
November 24, 2023
Efficient
Very quick and. Efficient service. Delivered quickly and delivered within the notified time frame.
November 29, 2023
Free items incorrectly advertised
The trolley purchased was advertised with an umbrella holder and a travel cover on the website. However, only the cover was delivered. I did speak with one of the customer service team, who explained there was an error on the site and three others had called with the same issue. I was offered 10% off purchasing a holder, but would need to pay for delivery unless I included other items. I opted to purchase from elsewhere, for the same price and free delivery. The customer service person I dealt with, did explain that they'd run out of umbrella holders due to popularity and that the travel cover was more expensive, but I didn't want the cover. I wanted the umbrella holder. As a result, this is reflected in my score, as I would have opted to purchase elsewhere.
November 29, 2023
Great service
Great service, quick and easy to use website and unbelievably quick delivery!
November 27, 2023
Very very good and delivery onpoint
Not gonna lie, I risked buying this watch after it got sold out on American golf and about £300. Amazed they delivered the watch in rose gold and box everything in tact. Very very good and professional!!! 5 muthafuc…ing stars
November 27, 2023
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