We bought a pair of shoe ( Timberland Men's Naples Trait Chukkasteeple Gray Hammer li Chukka Boots WURQJIPNTU) size 42 on the 25th March 2018 at Euro 92.95 paid by credit card. They delivered on the... See more
Clickshop
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See what reviewers are saying
Ordered a pizza cutter as a Christmas gift on the 9th of Dec . Waited until 20th and got in contact asking where it was. [Name revomed] responded exactly 30 seconds later and said they'd look into the... See more
This item was cheaper here than anywhere else (below RRP I believe!) AND the only place to offer free delivery. Arrived in good time, despite being 2nd class post. The item I purchased wasn't fragile... See more
I emailed Clickshop and got an immediate respose that a replacement would be sent out. I received this two days later with a little extra (free) item enclosed for my trouble. I then received an explan... See more
Company details
Information provided by various external sources
ClickShop.com is here to make a difference in todays world of online shopping. Formed to bring you the latest and greatest Gadgets, Electrical's, and Accessories.
Contact info
United Kingdom
- www.clickshop.com
People also looked at
Decent Service
Our cable did not arrive, but email to them via amazon sorted it out and we received cable the next day .. happy to buy from again. thanks
Thoroughly happy with my shopping experience with Clickshop
I ordered a Cursed Cookie Cutter, which didn't arrive past it's due delivery date. I contacted Clickshop who immediately offered either a replacement or a refund. Thankfully it arrived the next day, so neither was necessary, but I really appreciated their quick response.
I wouldn't hesitate to buy from again.
Excellent customer service
I had an excellent experience buying from Clickshop. They were prompt in responding to queries and they kept me informed throughout the buying process. The item received was perfect as described. Thank you!
Really well looked after
I must say I was really delighted when I texted to say that my order had failed to arrive
To be given the option of my money back or a replacement order which I chose and my goods were delivered two days later I was very impressed
Ronald Crockett
Gwent
Fantastic Service and Product Received
I bought a digital Picture key fob and it is really good. It arrived on time and is outstanding value for money.
Nicely packaged with all the necessary instructions for usage inside.
Very happy to recommend this company and this item.
Top notch customer service!
I ordered an item from ClickShop on Amazon and my order was shipped quicker than I expected, which was fantastic. Also, I send ClickShop an email to get a little bit more information and was really surprised at the level of customer service that I received. They were very quick at responding to my email, and handled it amazingly well, which a lot of the online market companies do not seem to do. Great service all round!
Efficient and friendly
Ordered a couple of miniusb cables, one turned up, the other disappeared in the post - emailed to query and the company replied within minutes, and a replacement cable was sent very quickly. No complaints at all.
Speedy customer service - many thanks!
Bought Minecraft foam swords and pickaxes (!) for my two young sons from Clickshop through Amazon, for considerably less than the high street price. First batch were lost in transit, but this was quickly sorted and a new set despatched on the same day that I emailed, with no hassle. Boys are very happy with their new toys!
A highly inefficient organisation
I ordered a Sound Racer from Clickshop for £24.95 on 4 March. After 2 weeks of waiting I put a message on their website asking where my item was. On 21 March I was told the stock had arrived damaged and that they were awaiting new stock. By 30 March I still hadn’t received anything so requested a refund. I was then told the stock was arriving on 2 April so I said I’d rather have the item than a refund. By 12 April I hadn’t received anything so again requested a refund. I was told the money would be “put back on my card”. However, as I’d paid by Debit Card I wasn’t convinced they could do that so asked for it to be paid via my PayPal account. Today, the 23 April, I’ve checked both my bank account and my PayPal account but nothing has been paid into either. I’ve told this company what I think of them and said I’d be warning others to stay well clear of them.
Quick and easy!
I received the product in next to no time. Dispatch and delivery was quick. I experienced no problems with it and i am extremely happy. 5 stars!
NO GOODS & NO REFUND
I placed an order with Clickshop on feb 20th. The money was taken very promptly from my account (£109.90) despite the goods not being in stock. Three weeks later I cancelled the order (despite messages that the items had been dispatched). Two months later I am still waiting for a refund. Messages & emails are responded to saying there are issues with one or another computer/payment system and promises that the money will be in my account in the next 3-4 working days. 4 days later, no credit, email/message again and it's the same story.
I have scored 1 star quite simply because I do not believe I am ever getting a refund. The time that has gone into even attempting to get my money back is totally unacceptable.
Ordered item, never arrived, no refund, had to chargeback
I ordered an item 04 Feb 2013 and messaged the site on 12 Feb asking if it had shipped. Said would check and get it sorted. Messaged again 04 March, got excuse that their stock was damaged, more arriving end of week. Messaged 14 March saying if not shipped by 15 March, please refund; was promised goods and refund. Messaged 02 April, gave deadline of 5 April to refund or ship else I will initiate chargeback; responded with refund was issued (it wasn't) and could I verify last four digits of card used. I did so, no further responses, goods or refund. On 10 April I contacted my credit card company to chargeback.
I expect site owner was trying to get purchase past 120 day limit for chargeback. So very glad I used a credit card instead of debit card, otherwise I would have had no recourse. Caveat emptor.
BEWARE OF FALSE PROMISES
I placed an order 22nd. February which I eventually discovered Clickshop were unable to fulfill - after much to-ing and fro-ing the cost was refunded after almost 6 weeks.
I would advise anyone planning to order from this website to e-mail first to check whether or not items are in stock and available, before ordering via the website. Also be aware there is no geographical phone number available for this company. Sef's communications were always courteous despite the prevarication. Several other people appear to have had a very good experience with this company, perhaps I was simply unlucky,
Very disappointing that I had to constantly chase them to complete everything
Unfortunately I have had a very laborious and frustrating experience with this company. I ordered a black tablet in December ready for a Christmas present but it never arrived. I queried it with Clickshop in January and they said they had been unable to supply it but no one had informed me. Initially there was some good communication from their customer services and they eventually agreed to provide a different model and a small refund. The different model arrived after a couple of weeks in early February but it did not charge properly and I asked for a refund. The original discount never came through though they claimed they had tried to do it unsuccessfully. In the end as a gesture of goodwill I accepted their offer of a discount voucher code instead and purchased other goods in late February. This never arrived either so I emailed them several times without reply. Then in late March 2013, after several weeks and the posting of my review on TrustPilot, they did send part of the replacement order and offered me another refund. The second part of the order was incorrect but the generous refund was processed within a week. I feel sorry for the Customer Services people as they are being let down by the despatch team it seems.
exellent service
was very please with the 7 inch tab i brought for my wife
she hasnt come off it ,very good value would recomend to any one
thanks for the great service and goods
Highly recommened
Excellent service and after care. Ordered a tablet which was great value but after a few months developed a fault. Emailed Clickshop and they responded within 30 minutes. I received a replacement tablet within 3 days.
Great communication with the seller!
It was really useful to get delivery status updates via email. I also got a really quick reply to my email, not just an automated reply, but a real person looked into the matter!
Thanks for the prompt delivery, and must say, delivery charges are very reasonable.
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