Clickshop 

I have ordered quite a few things from Clickshop.com over the past 12 months and can say that I've never had a problem. My experience seems to be similar to that of other users on here as most of the reviews are positive.

All my items arrived quickly and the prices were very good.

I've read some of the negative reviews on here but I would say don't be put off by them. I'm sure every big company has some unhappy customers.

Ordered a pizza cutter as a Christmas gift on the 9th of Dec . Waited until 20th and got in contact asking where it was. [Name revomed] responded exactly 30 seconds later and said they'd look into the mysterious disappearing pizza cutter. I still don't have it and Christmas has been and gone, nor have I been offered a refund. Will not be ordering from clickshop.com again and will make sure everyone I know does not order from there either.

I ordered an item from clickshop.com in November and although I have experienced some problems with delivery it has thankfully all now been resolved. My Item was delivered on 19/12/12, in time for me to wrap up for christmas.

A week ago, because my item hadnt arrived, my original opinion of this company was rubbish, however since getting in contact with them they have completely turned my opinion around with regular contact and updates and now my item has been recieved, I am happy to say I will be using their online service again and hopefully recieve the fast / efficient delivery which others on here have experienced.

Clickshop.coms greatest credit is their customer service. Despite the delivery problems I have experienced and although there is no contact number for them. they have responded to most of my messages and have kept me regulary updated. They have apologised where necessary for the delay and provided a great service.

Easy to search site and place order. My order was delayed but Clickshop.com kept me up to date with emails. Very quick response to any queries. Products exactly as described.

GOOD ITEM QUICK DELIVERY

I was looking to get my Dad a present and clickshop was a good £5 cheaper and that even included an obligatory Charity donation. I would have complained about being forced to donate, but seeing as it was so much cheaper, I can't really complain!
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The mystical fire was a great price and delivered really quickly. I can't fault the service and will use the site again and again. 53843-80891600ce3

I'm really happy with my purchase it arrived when it said it would and I can't wait to see my daughters face when she opens it on Xmas morn.

great product and quick delivery time. great range of products, will definately use them in the future

Great customer service and fast delivery

Order placed 6th November , extra delivery paid to get goods quickly . Despite email of email, no tracking details , ALSO no phone number to ring up, so they can just ignore you emails.
I will not be using this firm ever again.
A full refund was received from this company. Also a a free pair of headphones were also received.

Used this website for the first time and I have been very impressed with there service,
would recommend to family and friends.
The item I ordered was cheaper than all the other sites I viewed and the delivery service
was very quick.

Great Service will usse again - well done


EX52428-16368309

Just like one of the other reviews on here, they lied about sending me my item even though they offered money back. I ordered a simple product (£59) at the beginning of sept for gf b day in mid sept on recorded delivery, it's now November and still not here. After getting the most embarrassingly obvious lies back via email which my whole office would look forward to listening to as they were actually funny (I'll be posting them all online on every social media outlet they are associated with along with the outstanding promises of delivery and my last 3 rudely ignored to emails) I was eventually told, after a couple of weeks, they never actually had the item in the first place EVEN THOUGH the customer service guy said he personally made sure it was resent again recorded delivery. So I asked what the recorded delivery number was so I could track myself.........silence. I even emailed them the link to royalmail tracking page. Few weeks later, they get back in touch 'shocked' it hasn't turned up, I said let's look into it together, simply give me the tracking number........silence. Naturally, it was never sent. They just hoped I would go away. So finally said it was being delivered straight from the makers, a likely story. Over a month gone by, nothing. I've emailed to ask what's going on or if I can get the name of the company sending it to me. Those last 3-4 emails have been completely ignored hoping I would just give up and go away so they can carry on thinking up new and exciting lies to tell, assuming they have exhausted the current script. I have the whole email trail going from beginning of sept to beginning nov. If you don't get this sorted, the whole thing is being posted on every forum and social media outlet I can find. Last thing, just checked your website and guess what? Yes, you are still selling this product and its in stock! Good news for me, right? I should get it by mid next week then. Or is it false advertising? Should that be the avenue I go down?

EDIT - Clickshop contacted me the day after I put this review up after ignoring me for 2 weeks previously. Very predicable and I wasn't surprised. To Sef's credit, he did order the item from another website and it has now been delivered, so I'll add a star for that but can't take down the complete review. I've been email asking for me to take it down 'as agreed'. Never agreed to this and if you doubt me clickshop I'll happily post the complete email conversation. Getting my product to me 2.5 months late doesn't mean all should be forgiven. And, be honest with yourself Clickshop, would I have 1. Been contacted so swiftly 2. Had such a swift turn around getting it sorted IF I hadn't posted this review? I think I would of had more chance of folding a crisp.

P.s. The extra 3rd star if for Sef only as I feel he isn't completely to blame as he is courteous when he contacts me.

Gr8 communication fab service, will buy again, good value product too many thanks to Sef my customer service advisor ur a star!

After reading a review on a blog I follow of the cookie cutter I wanted to buy I followed the link supplied and they had sold out. After a search I found the same product on this site cheaper and with free postage. It came quicker than expected and I would definitely order from here again!

This item was cheaper here than anywhere else (below RRP I believe!) AND the only place to offer free delivery. Arrived in good time, despite being 2nd class post. The item I purchased wasn't fragile or electrical in nature, so I couldn't comment on the quality of packaging for an item of that variety. However, I would not hesitate to use them to buy an item of that description. Thumbs up all round :) 51231-246800927de

excellent confirmation emails and up to date emails on delivery etc.

Very happy thanks

Took a little longer than expected with my order but where helpful enough in getting package to me. Sent out as next day delivery rather than 2nd class tracked, which was appreciated.

My purchase experience was great with clickshop! The delivery was speedy and my purchase was the cheapest among online shops! Highly recommended! REF 49614-67586170401

Really happy to buythe Guitar Pick Maker so much fun. I made 3 in a minute thats £1.50 or more saved. The best thing to do on a a rainy day.

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