Climote Reviews 

Sarah responded very quick to my email and gave me very precise clear instructions on how to restart my climote device

I had problem on Climote control box with some sticky substance on dial and had to shut off control switch for power and restart the device. It was successful but the dial did not seem to function

A very quick and helpful response solved the question

As someone not very well versed in technology, Siobhán was a great help to us. She explained how to get the best out of the Climote App, including the use of the app while away from home, which was terrific. I phoned a few times with questions, they were sorted with great patience. Thank you Siobhán. John and Olivia O’Mahony.

I first spoke to siobhain who was very polite, patient and helpful. Immediately afterwards Martin contacted me, and because I'm not very technical, Martin was extremely patient, kind and very helpful. He explained everything that was causing the problem in detail and language I could easily understand. It's always a pleasure to deal with technicians like Martin. Thank you Martin and siobhain.

I had a problem with the boost function in that it would only boost remotely for 150 minutes max. I emailed Climote, explained the problem and they fixed it almost immediately.
Excellent service. I love the Climote heating control system, suits my needs perfectly

I absolutely love my Climote heating panel device. It’s very modern, sleek, and incredibly easy to use. Being able to control my heating directly from my mobile device makes such a difference — it’s convenient, efficient, and gives me great peace of mind.

The system is very efficient and has really helped me manage my heating better. On top of that, the customer service support has been excellent. They are responsive, helpful, and truly care about their customers.

Overall, I think it’s a fantastic product and I genuinely believe everyone should have one installed. Highly recommended!

What i liked most was that I had a query regarding how long was my boiler actually firing to keep my house at 19 degrees Celsius as opposed to how long had my boiler been scheduled to run. While they could not give me that information they said that it was a good question and one that they would look into.

Contacted Climote about renewing the SIM card option for the climote programmer. Sarah answered within an hour and confirmed receipt of my payment for 2026.
Climote has been invaluable in keeping a holiday home heated during cold weather and remote access via sim is invaluable.

Very helpful technician

Fantastic online support from Martin. He helped me through the problem step by step and solved the problem with my Climote App by getting it to work properly again. Very patient and professional.
Angie - Cavan

Our climote product was not functioning at all & we reached out to Martin & Sarah for help.
We rely greatly on this product & were hughly appreciative of the assistance we were given.

Don't look up on them. They are trying to sell their new product and no signal on old devices by them. Utter robbery.

Have had this fitted for approximately 5 years with no problems whatsoever so ever, the app is easy to use and customer service very very good

Wonderful support today from Sarah @climote. As late as 19.30 this evening I got updates on what must have been a busy day after lightning strikes in the last 24 hours.

I have been a customer of Climote for a good number of years. It was the best decision ever to have Climote installed, before I did I had to go out to the boiler house to turn on and off the heat, a right nuisance I can tell you. So , from day one it made life much easier for me. Also the service is second to none and anyone I have ever dealt with over the phone or through email couldn’t be more helpful, service is excellent. So for anyone thinking about installing do so , it changed my life. Thanks team Climote.

I had an issue sending text commands to boost my heating while away from the house and rang but I never left and message when prompted. Still, I got an email, obviously they must have found my email through my phone number, and apologized for missing the call and asked how they could help. I explained my problem and within a few hours they had someone contact me and sort the issue completely. Really impressed and delighted with their quick response. Catherine.

Nothing was a problem, they went beyond with all their assistance Thanks Sarah for all your research

I had previously written a review , not happy , I was finding it hard to get responses, as my unit was old , I am so used to it and it’s easy. I don’t need anything too complicated. Anyway long story short after giving it a final chance at getting the issues sorted. I got all the answers I needed. I waited till I made sure I was choosing the right option ! Glad I did.. new unit was not expensive & I chose the option to fit ourselves , it was so simple. Took minutes!! So now I’m all back up and enjoying being able to control my water & heat at the touch of a switch & remotely, it should be 5 star. Just holding one back because it took time to get a response , but one I did the help was amazing ..