Climote Reviews 

I am elderly- nearer 90 tha 80-and slowing up and not at all competent at following printed consecutive instructions.
So imagine my relief when I heard first off a cheerful human voice. And that lady was so helpful,so lucid and so reassuring. I was sorted out so quickly and efficiently that I almost cried!! If only other service providers were this good.

I have had a climote for a number of years, quite happy with it. However recently my app wasnt connecting so emailed Climote and after a bit of toing and froing was told my signal is consistently below strength and this could be due to various issues including a failed Sim. I should point out my climote shows a consistent signal strength of 35%, their website describes a signal strength of above 25% as good!
They offered me a discounted replacement at 250 euros.
I asked if it was possible to try a replacement Sim, this is when they stopped replying to my emails, i sent 2 further emails but zero response. So i tried the phone number, that was a waste of time, you get a recorded message which asks you to send an email!!
It seems like they are more interested in selling than sorting an issue

Very prompt support and good explanation instructions and videos

I rang to inquire about my Climote and dealt with Siobhan, she couldn’t have been more helpful. She was friendly and knowledgeable. She explained that even though there was a change of management a couple of years ago that Climote is still going strong in Ireland. They are an excellent company and I have been very happy for the last five years with my product.

Excellent customer service. Very helpful and quick to respond

I’ve been a Climote customer for 10 years, and I’m blown away by the incredible service I received recently. My climote was 8 years out of warranty, but Climote responded within 2 hours to help me get my heating back up and running! Their team went above and beyond to support me, and I’m so grateful.

If you’re looking for a reliable and customer-focused heating solution, look no further than Climote. Their commitment to long-term support is unmatched, and I highly recommend them to anyone seeking peace of mind and warmth in their home.

5 stars isn’t enough – I’d give them 10 stars if I could!"

I wish that there more companies like Climote out there.
My original unit was 8 years out of warranty and developed an issue with connection.
I contacted Climote and got an immediate response to help diagnose the problem.

A replacement unit was received within 2 days of order and was fitted by myself in 5mins. ( Again helpful video available showing the fitting process).
The designer/s really deserve huge credit for the forward thinking in manufacturing such a brilliant product.

And …the app is simple to use and works flawlessly.

Brilliant product and company.

5-Star Review for Climote Heating Systems
I had Climote Heating Systems installed sometime back and I couldn’t be happier with the experience. From start to finish, the service was professional, efficient, and friendly. The team took the time to explain how everything works, and the installation was seamless.
Since using Climote, managing my home heating has been effortless and energy-efficient. The system is intuitive, reliable and has made a noticeable difference in comfort and convenience. Any questions I had -were answered promptly, and the support team went above and beyond to ensure I was satisfied.
I highly recommend Climote Heating Systems to anyone looking for a smart, dependable, and user-friendly heating solution. They truly deliver on quality and service!

Fast and efficient response to queries. Very impressed. Thank you

When I got the right email, support@climote service was quick and helpful

One star is to much for complete lack of support and answers from support.

From the very first minute of speaking with Climote, the amicable, clear knowledge of their business and the patience to answer all of my questions was second to none.

I personally spoke with Siobhan, whom was the most genuine, and best representative of a company I have had the pleasure to speak with in a long time.

In an ever-changing climate, home heating systems are more vital than ever. After speaking with Climote this morning, I cannot recommend them highly enough.

Climote are thoroughly professional and a joy to deal with. I value professionals within businesses very highly, and I am genuinely glad a company as good to delay with as Climote exist. A shining light among endless numbers of companies

Martin & his female colleague were attentive, professional, friendly & extremely helpful in guiding us through the issue we were having with our remote Climote apps. They responded in a prompt & timely manner.
Kind regards
Breid Morris

Requested a new control panel - previous one lasted 11 years !!
Arrived in two days - not counting week-end.
Had some problems removing the old one. Martin came on the 'phone and guided me through removing the old one. helped also with applying the operating times of the replacement control panel; positive and patient.
Would I recommend 'Climote' to a friend? Definitely.

I rang and they couldn't answer so a lovely girl called Sarah sent an email.She was so helpful and quick to respond. She sorted my problem quickly and efficiently.I would highly recommend Climote based on this experience.Thank you.

When both my heating and hot water stopped, I was convinced it was my Climote failing. I rang the support team, ready for a battle. They accessed my device remotely and confirmed it was functioning perfectly. Martin suggested it could be an airlock in the system or a sticking motorised valve—problems I hadn’t even considered. I passed their guidance to my plumber, who quickly found and fixed the valve. I’ll always contact Climote first now—their diagnostics are spot on!

I am using it for about 9 years as an offer from one of gass providers.
Simple and easy to use but very limited and needed to pay extra for thermostats...
Only 3 actions per 24h clock available( 3 time settings) so very poor but it was free so OK.
Subscription expired so I had to pay for renewal- that's ok, no problem at all.
Paid for 5 years as I will be using it anyway as its so easy to do it bybmy phone ...
Few months after renewing the Subscription everything crashed so I was using it from them main panel control as I didn't have time to contact Climote ( 2x jobs to get the family going...)
Suddenly even the main panel crashed so I couldn't control it at all !!!
After few tries I managed to talk with support.
They told me that my device is to old and I need a new one for 200e plus DIY guy to fit it.
So
I asked what's wrong with it as its only a simple tool with sim card that can turn on or off by my phone...
NO Support sir...
Funny as it's working every now and then amd then it don't... so a bit suspicious...
Sorry but even my 9 year old daughter watch has Support to control a sim card, same as simple NOKIA 3310 about 20 years ago ...
It looks like they just want you to buy a new unit se they can make money and that's fine but all what you need to pay is few hundreds euros for such a simple tool. Better to go back to simple round clock control or just search online for other tool half price that will last another 10 years

Thank you to Sarah for resolving my issue very promptly, that too over the weekend,
Thanks again for all your help!!!