ClinicSource Reviews 157

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

If I could give zero stars I would. I have used them for over 10 years and the only thing that keeps me with them is that all our Client info and documents (past & present) are with them. The communi... See more

Rated 1 out of 5 stars

Avoid Clinic Source like the plague. The accounting department charged me fees 6 months after the fact and never gave any warning or explanation before hand and didn't really care how it affected thei... See more

Rated 1 out of 5 stars

Our clinic went months without getting paid because of an errors caused by a Ref. Physician field that the software has open for you to fill out. There are so many ways to screw up the billing because... See more

Rated 1 out of 5 stars

The reviews are right. Run from this EMR system. If you choose it, it will be your demise. I have never hated any company more than this one, covering my hand in paper cuts and dipping my hand in rubb... See more

Company details

  1. Cloud Computing Service

Written by the company

ClinicSource provides a fully-integrated online EMR and practice management system for therapy practices of any size. Thousands of therapists nationwide benefit from the easy-to-use web-based software, which empowers providers to streamline and integrate all of their scheduling, documentation and billing. ClinicSource is fully HIPAA compliant and ONC-ACB 2014 certified.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

157 reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

Not used frequently

I consult with a private company that uses Clinic Source so I don't have the opportunity to use it much and need to always go back to the written instructions I created when I was trained. I don't find it very intuitive and spend a lot of time clicking buttons to find what I need.

November 14, 2015
Unprompted review
Rated 4 out of 5 stars

Great software but too many screens to complete an eval from the eval to plan of care to billing.

Would be great to do eval and care plan in one document. And definitely not have to do a note in order to bill.

November 14, 2015
Unprompted review
ClinicSource logo

Reply from ClinicSource

Vianka,
thank you for sharing your feedback on ClinicSource. Please note that it is not necessary to create a SOAP note within a visit in order to generate an invoice/claim. Please contact ClinicSource customer care if we may provide further clarification.

Kind regards,
ClinicSource Customer Care Team

Rated 5 out of 5 stars

Clinic Source

Easy acces, easy to learn and it just makes a speech therapist life so much easier!!!

November 14, 2015
Unprompted review
Rated 4 out of 5 stars

Friendly staff

Reps at the booth were friendly and helpful. I wanted to take a closer look at a product and it took a very long time to find a display to inspect.

November 14, 2015
Unprompted review
Rated 5 out of 5 stars

Great, seamless resource!

Clinic Source has saved my practice so much time and money. My therapists can track everything from evaluations, to treatment plans, therapy notes and progress summaries. As well, my billing manager can seamlessly send bills and insurance requests straight from the software. It's a private practitioners dream!

November 14, 2015
Unprompted review
Rated 5 out of 5 stars

ClinicSource is great!

ClinicSource is easy to navigate and was an efficient way for me to document. I didn't run into any problems throughout the course of my use with ClinicSource and I would highly recommend it.

November 14, 2015
Unprompted review
Rated 4 out of 5 stars

User friendliness of Clinicsource

Overall, Clinicsource is a great program. However, there are somethings to be desired. As a supervising SLP it becomes difficulty when the supervisee nor the supervisor can make corrections once the supervisee has signed. It would be beneficial if there was a way to unlock or edit once supervisee has signed. As an SLP this would help with working more efficiently and optimal compliance with Medicaid and other insurances.

November 13, 2015
Unprompted review
ClinicSource logo

Reply from ClinicSource

Brittany,
thank you very much for sharing your thoughts with us. We hear your feedback and are taking action to improve. We are currently working on an update that will allow for corrections to be made to a note by the supervising therapist. Stay tuned for the announcement of its release. Feel free to contact ClinicSource costumer care for more details.

Kind regards,
- ClinicSource Customer Care Team.

Rated 4 out of 5 stars

Review of Clinicsource

Overall, Clinicsource is a great program. However, there are somethings to be desired. As a supervising SLP it becomes difficulty when the supervisee nor the supervisor can make corrections once the supervisee has signed. It would be beneficial if there was a way to unlock or edit once supervisee has signed. As an SLP this would help with working more efficiently and optimal compliance with Medicaid and other insurances.

November 13, 2015
Unprompted review
Rated 5 out of 5 stars

I use daily!

After speaking with representative, all of my questions were answered to make therapy and evaluation data easier to input! Love this product and so glad I went electronically with CS!

November 13, 2015
Unprompted review
Rated 4 out of 5 stars

Clinic Source Rocks for our business needs!

We moved over to using Clinic Source a little over a year ago. They did a great job with our transition of data (about 600 clients) - and helped us get our cases set up. Clinic Source has EXCELLENT support and training! They listen and are responsive with our emails for help - and they actually come through! They listen to our needs for feature requests and they make them happen. Overall, I am very pleased with Clinic Source for our OT, PT and ST clinic.

October 15, 2015
Unprompted review
Rated 5 out of 5 stars

THE BEST!

You have no idea how ClinicSource will change your company! Well worth it! Too much to say! Call me 800-381-2195!

Teddy
Director of Operations

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Prompt Delivery of Requests

Our company made a suggestion and ClinicSource delivered! They were prompt in reviewing our suggestion and implementing it to make therapy services more efficient. We really appreciate their diligence in meeting our need.

June 23, 2015
Unprompted review
Rated 4 out of 5 stars

Using ClinicSource for 4 years

Throughout the years of using Clinic Source it has been wonderful seeing this company being made more and more user friendly. The most convenient of Clinic Source is how I am able to use the program from my phone. Even having my clients sign documents from my phone. This is one of the best features I enjoy from Clinic Source. Quick on the go is most helpful with being in home setting environment.

Davina Délisfort
Just for Kids and Kids at Heart Therapy Services LLC

May 12, 2015
Unprompted review
Rated 5 out of 5 stars

Everything We Needed!

Our home therapy business was growing faster than we could keep up. We knew then we had to find some sort of hosting services to help us streaming and be able to keep up. After much research and comparisons, we decided to go with ClinicSource. I must say, after four years of using ClinicSource, this was one of the best business decisions we have ever made. ClinicSource is very user friendly, and our therapists, from experts to novices when it comes to computers, have no problems using it. They especially love being able to take ClinicSource on their smartphones or tablets, being able to complete their documentation on the go, and also being able to have the caregiver's electronic signature done on site. Since we provide therapy in the natural environment, being able to send out appointment reminders really saves our therapists time, this helps them to not have to make a trip to a treatment session that a parent was meaning to cancel. We also like the fact that the support staff is always very helpful, and always very quick to respond. It also seems like ClinicSource is always working on something new to make our work easier, or even more efficient. We get several records request a day, ClinicSource saves us a lot of resources by being able to email patients documentation directly from the documentation screen. I make a lot of my decisions online from reading reviews, that is why I am taking the time to write this one so as to help you make your decision.

Sean B.
Just For Kids and Kids At Heart Therapy Services, LLC

May 12, 2015
Unprompted review
Rated 5 out of 5 stars

ClinicSource has made documentation so simple for us.

ClinicSource has allowed us to keep our small, private therapy practice organized and running efficiently. All the therapists find it easy and convenient to be able to enter their documentation wherever they are and on many different devices. ClinicSource also welcomes customer input and is always making improvents.

Angela Boyd-Barker
Just For Kids and Kids at Heart Therapy Services, LLC

May 3, 2015
Unprompted review
Rated 5 out of 5 stars

excellent software

as a recent DPT grad, I was exposed to a number of different documentation software programs. ClinicSource is by far the easiest and most efficient I've used. Glad my employer chose ClinicSource

April 30, 2015
Unprompted review

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