I have bought from Clipsey on several occasions now and they never fail to give an excellent service, excellent prices and no time to wait for your order, 😊😎😍 The selected items arrived very quic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never used clipsley 's before, good website to use. I purchased oatmeal shampoo for one of my dogs who has developed a skin allergy and ear drops. Fast delivery and an added touch a hand written note... See more
I ordered the Pear Tree Farm salmon and potato kibbles for our Boxer who has food sensitivities. He really loves them, and the keen price makes it even better value. The service from Clipsley P... See more
We are thrilled with our bird feeding station. It's giving us great pleasure watching birds of all sorts coming and going. It arrived very quickly, was well packaged and easily assembled. One particu... See more
Company details
Contact info
208 Clipsley Lane, WA11 0HU, Haydock
- 0800 910 1200
- sales@clipsleypetshop.co.uk
- www.clipsleypetshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy...Huge range of stock and prompt delivery.
They stock products that are rarely available elsewhere.
Prices that are very keen.
Extremely prompt delivery.My goods were ordered at 01.15am on Wednesday morning and delivered at 12.00 noon on Thursday.
I'm very happy!
Everything you want and fantastic customer service too!
Placed an order for supplies for our new pet budgie, and was relieved to find everything I needed at Clipsley's. Order arrived very quickly, packaged carefully and with a very nice thank you note. I could see straight away that the seed mix and other items were very high quality. I will definitely use this site for future purchases.
usual excellent service
Ordered fish food online and it arrived two days later, no problems, no hassle
a company who are dedicated to customer service
Clipsley weren't the cheapest but I was fed up with other people I had purchased Calcivet from in the past, previously I ordered from very well known companies who sent the product through the post, when it arrived all I had was a soggy jiffy with a half empty bottle, and that happened more than once.
Clipsley were much more careful, they sellotaped the lid so it couldn't come undone, then they wrapped it in bubble wrap, then put it in a jiffy bag, it arrived in perfect condition, I will in fuure ONLY buy from Clipsley as they obviously care about their customers and their products
Brilliant service.
Ordered one day and received the goods on the next, perfect. What more could one want. Would recommend to anyone.
Great communication
When there was a delay with my order they phoned several times to keep me up to date!
Great Service!
Speedy delivery, very well packaged. Great communication when I had a query, very helpful staff.
Excellent product and excellent service
I was really impressed by the way you kept me in touch with the progress of my order. Also our Labrador puppy has turned from a diffident grazer to a committed gobbler of your puppy kibble, so she is a very happy hound.
Your delivery is a model of what customers really appreciate: a 1-hour delivery window (not the usual 'somewhere between 9am and 5pm - if you're lucky'). We could even track on-line where the van had got to on its delivery round and knew what the driver's name was. Brilliant!
Consider us committed customers.
chirpy n quick
ordering from clipsley was a good site to look at and was easy to order and was quick to deliver, very pleased thanks .
Bimbo, Beano, Bobo and Marigold think you're great!!
I have been hand rearing 4 cockatiel chicks and before I realised it I was running out of hand rearing food. The KayteeExact handrearing food was a good price and did arrive quickly by first class post. What was really nice too was a hand written note from the seller that made the ordering a little more personal - Thank You for that.
Very good service!
My product was out of stock and I was upgraded to a better product with no extra charge. Nice contact and fast delivery. Thank you
Outstandingly helpful
Although my order could not be completed due to a supplier issue, I got very efficient help from a young lady, who phoned me directly to explain and then sent a handwritten note with my invoice apologising and enclosing a free sample and an alternative to the ball I had ordered. Fantastic! Why can't all retailers be this honest and this helpful.
Fast delivery
Ordered some items on Sunday night, arrived through letterbox on Tuesday morning.
A caring pet shop with impeccable service!
My experience as a buyer was outstanding. They were honest, friendly and very helpful giving me great advice on my purchases. I will definitely and absolutely buy from them again and recommend them to anyone dedicated to giving their pets the best stuff!!!
great service
first class customer care and order processing and delivery
Great service!
Website easy to use, found what I was looking for and it arrived really quickly.
THIS COMPANY IS THE ONE TO USE.
Found a great company for PET FOOD, i order one day, and it is delivered next day, brillent, no trouble at all, and when you speak to them they sound very friendly, would recommend you try them.
Excellent service & communication
Pleased with the communication received especially when my goods weren't in stock. Once dispatched the goods were promptly delivered and I was able to track it right to point of delivery to my neighbour. Excellent. Would recommend to everyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








