Clockwork Removals and Storage - Sheffield Reviews 

164
TrustScore 5 out of 5

4.8

Unit 1, Garter Street Industrial Centre, S4 7QX Sheffield, GB


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Rated 5 out of 5 stars

Tom and Luke were brilliant throughout. I had loads to move and splitting it between storage and new house meant it could have been a nightmare. Only two boxes ended up in the wrong place. Tom was ab... See more

Company replied

Rated 5 out of 5 stars

We were happy with the service provided from the quoting and information stage to the guys who moved everything on the day. Everyone we spoke to was helpful in answering our queries and organising wha... See more

Company replied

Rated 4 out of 5 stars

Really amenable office team and on site team. Slight issue that the team set off to the new property before completely emptying the house and confusion around what was and wasn't to be dismantled, but... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lee, Dane, Reagan and Sam for my parents house move this week. They were polite, efficient, good humoured and made a stressful process much easier than I expected. Not one item was chipped o... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Storage Facility

Written by the company

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout Yorkshire, Derbyshire & Nottinghamshire for individuals, families and businesses. We have a network of branches across the UK as well as an international service centre to help our customers relocate across the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Written by the company

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Contact info

  • Unit 1, Garter Street Industrial Centre, S4 7QX, Sheffield, United Kingdom

  • 01142 751 020
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Award Winning Service | 25 Years Experience | Industry Accredited

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

228 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything went smoothly at both ends

Everything went smoothly at both ends. I had packed my stuff myself in advance. The team doing the lifting and stacking was extremely friendly. At the ‘delivery’ end the guys were very careful using the lift and corridors, etc. I already recommended a colleague and she chose them too.

November 7, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the recommendation! We really appreciate it.

Rated 5 out of 5 stars

Was very impressed with service from…

Was very impressed with service from start to finish.the lads were very professional and nothing was too much trouble.Would highly recommend

November 21, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the review and using our services.

Rated 5 out of 5 stars

Excellent service

Excellent service, from viewing to give an quote, to the removal and return men who worked so well.

November 21, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the review and 5*s

Rated 5 out of 5 stars

Fantastic customer service from a…

Fantastic customer service from a brilliant team! We have moved a few times in recent years but never experienced anything like the professionalism and support during what could easily have been a very stressful time. 10/10!

November 23, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for taking the time to leave such a fantastic review.

Rated 5 out of 5 stars

Very helpful and efficient.

Very helpful and efficient.
We opted for the full packing service and it was done quickly and safely.
Our possessions are in storage until our house is ready but hopefully will enjoy our next experience too.

November 14, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks, we look forward with assisting your move out of storage.

Rated 5 out of 5 stars

Excellent company

Excellent company. The guys were professional, friendly and very helpful. Nothing was too much trouble and everything was handled with care. I would definitely recommend Clockwork Removals.

November 8, 2022
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the recommendation!

Rated 4 out of 5 stars

We received a recommendation from…

We received a recommendation from someone who had used Clockwork. We had confidence after the estimates visit although the quote was not the cheapest. On the days of packing and moving the team were helpful, careful and worked quickly.

August 18, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for taking the time to review us and for your feedback.

Rated 5 out of 5 stars

The removal men were polite and…

The removal men were polite and friendly. They worked hard and all went smoothly. It was good to have the visit beforehand. The secretarial staff were also friendly and helpful when you rang them with questions
It was also good value compared to another quote we had

September 5, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for your feedback and wonderful review.

Rated 5 out of 5 stars

Arrived early and packed the house onto…

Arrived early and packed the house onto the lorry very quickly. Polite, friendly and helpful… happy to take my plants from the patio

August 5, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the feedback - this is all great to hear.

Rated 5 out of 5 stars

Amazing service!

Amazing service! Very friendly and were happy to work around our needs. Andy and Tony dismantled all our bedroom furniture and reassembled at the other end which saved us so much time (and stress!) on the day. They were very respectful of the furniture and properties and made our moving day that much easier.
Thanks again!

June 24, 2022
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for the great review.

Rated 5 out of 5 stars

Highly recommended

Efficient, polite, punctual. The team from Clockwork made what could have been a stressful move calm and straightforward. We would highly recommend them.

June 2, 2022
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Reply from Clockwork Removals and Storage - Sheffield

This is what we like to hear! Thanks for the great review.

Rated 5 out of 5 stars

Fantastic Company, thank you for a great service

Clockwork were fantastic and made our moving day a real pleasure. Such a great hardworking group of lads who made us laugh all day.
Would definitely recommend.

June 1, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Thanks, what a top recommendation!

Rated 5 out of 5 stars

Excellent

Excellent, professional service but approachable and personable. They accommodated us last minute too!

June 1, 2022
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Reply from Clockwork Removals and Storage - Sheffield

Good to hear, our team always try to accommodate everyone.

Rated 5 out of 5 stars

Excellent!

Dare I say it? - our removal went like 'clockwork'. The trauma we had anticipated did not happen. The 'removal men' were very professional, friendly and hard working. We would definitely recommend them Thank you Clockwork!

April 23, 2022
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Reply from Clockwork Removals and Storage - Sheffield

This is all really lovely to hear - thanks so much.

Rated 5 out of 5 stars

Highly recommend

I cannot praise Clockwork Removals enough and I have already recommended the company to 2 people I know who will be moving soon. We had a really bad experience the last time we moved with another company and Clockwork have thankfully shown us what good looks like in terms of excellent customer service and a 5 star professional removal service.

April 20, 2022
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much, we are delighted to have helped out and thanks for the recommendations!

Rated 5 out of 5 stars

Clockwork moved my sons furniture from…

Clockwork moved my sons furniture from our house and delivered it to his flat which was 2 floor up. The two guys who came were brilliant the were very quick loading up the items and then gave us time to get to the flat before unloading. They worked very hard moving everything into the flat particularly his bed which is very heavy and also the mattress which is also heavy. I would recommend this firm to anyone who wants a professional job done with no fuss.

February 26, 2022
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for this fantastic recommendation.

Rated 5 out of 5 stars

Excellent

They were prompt, caring, polite and efficient. In fact I've recommended clockwork to my brother-in-law who should be moving soon.

November 19, 2021
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks so much for the recommendation! Much appreciated.

Rated 3 out of 5 stars

So something's were great...

So something's were great - they fitted me in in a busy week, they looked after my.piano really well.
In fact when the guys weren't sure about how to move it we got the boss down to make.sure it all went fine.
However, the more I unbox the more disappointed I am. They took no real care with my belongings and threw books into random boxes, they put cherished items loose into others (a small ceramic dish of necklaces just loose so they all fell out and got tangled). Now, I don't own expensive items. I'm not very well off. What I own is sentimental. They put postcards that had been on display roughly into boxes where they got bent. Would a clip or envelope be too much to ask?
And honestly what's worse is that I and my partner were there. If they needed to ask they could have done.
Everytime I open a box I'm confused and disappointed.
My only option now is to open every box and get everything out as I have no idea where things are.

November 16, 2021
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

We really value all feedback so thanks for getting in touch. We apologise if you felt we fell short of the high standard which we set ourselves. Please do get in touch with our team directly to discuss this further and to help us improve on these service areas in the future. Many thanks.

Rated 1 out of 5 stars

This is a review of two halves

This is a review of two halves.

The removal team did a great job - focused, helpful and diligent. Wouldn’t hesitate to use them again.

The management team? Not so much. Rude, arrogant and because they know that when they have your furniture in storage they have you over a barrel, totally inflexible. Will never use them again.

October 22, 2021
Unprompted review
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Reply from Clockwork Removals and Storage - Sheffield

Thanks for your feedback, we are delighted to hear your move went so well. As per your move documentation we quoted a price per container for storage. The volume to go into our storage facility was then increased considerably on the day of the move which increased the number of containers and the overall storage costs. This was all set out in the signed removal quotation and acceptance forms.

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