Closure London Reviews 

8,858
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 3,088 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, often noting they are comparable to well-known brands but at more competitive prices. Many people appreciate the excellent value for money and the prompt, efficient delivery service, with orders arriving quickly. Reviewers are generally satisfied with the product selection and the comfortable fit of the clothing. However, some customers also noted issues with product quality, such as manufacturing faults, poor stitching, or items not holding up after minimal wear. Additionally, a few people experienced difficulties with returns, unhelpful customer service regarding missing items, or unexpected charges for delivery. Sizing was also a concern for some, with garments not always being true to size or consistent.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent fit, good... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of clothing and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and quick delivery,... See more

Price

Reviewers mention positive feedback about price, often highlighting the good quality items at reasonable or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a hoodie & shorts set which arrived quickly & well packaged. The products are good quality the only thing I wasn’t overly keen on was the transfer writing on the hoodie. Would have been bet... See more

Company replied

Rated 5 out of 5 stars

1st time purchaser. Good selection on website which was easy to use, reasonably priced and goods arrived promptly. Products appear to be good quality just as good as well known sports brands but a lot... See more

Company replied

Rated 5 out of 5 stars

Always love this brand great fit if your stocky or broader on the shoulders and back, only bad thing if your ordering from ireland cost of customs and taxes ends up not worth it all

Company replied

Rated 5 out of 5 stars

Amazing customer support. Got help from a man named Sean with an unusual problem. Fixed the problem with ease. Would recommend shopping with this company, Closure London, as customer service is next t... See more

Company replied



Company details

  1. Clothing Store

Written by the company

Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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1-star

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4.2

All reviews

(8,858)

3,093 reviews in the last 12 months

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Rated 5 out of 5 stars

My first order with Closure London was…

My first order with Closure London was amazing, not only the price of the items but the delivery time. Order delivered within 4 days and I live in Northern Ireland. Brilliant.

July 27, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Rob,

We're so happy to hear that your first order with us was a brilliant experience! We appreciate you highlighting the quick delivery to Northern Ireland and the great value. We look forward to serving you again soon.

Thank you again for shopping with Closure London.

Many thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Good quality and price. Grandson very happy.

July 19, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hello Mrs Sharon Mcnamara,

Thank you for your fantastic review!

We are so pleased to hear that your order arrived quickly and that you are happy with the quality and price. It's fantastic to know your grandson is very happy!

Thank you again for choosing to shop with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Rxcellenty

Rxcellenty. To deal with

June 21, 2026
Closure London logo

Reply from Closure London

Hi Thomas,

Thank you for your wonderful feedback!

We're so happy to hear you had such a positive experience.

We hope you enjoy your Stretch Tech Cargo Pant (Mid Grey) and Relaxed Fit Hoodie (Grey Marl)!

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Really lovely coat made up I found this…

Really lovely coat made up I found this bargain :)

July 13, 2026
Unprompted review
Closure London logo

Reply from Closure London

Good Afternoon Jodie,

Thank you for your wonderful 5-star review! We are so pleased to hear that you love your new coat and are happy with your purchase. We appreciate your positive feedback!

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Great quality clothing at very good…

Great quality clothing at very good prices fast delivery

June 22, 2026
Closure London logo

Reply from Closure London

Hey Daniel,

We're so pleased to hear you appreciate the great quality clothing and very good prices, along with the fast delivery! Thank you for your wonderful feedback. We hope you like your Core Mountain T-Shirt (Navy).

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Finally a site where it’s easy to buy a…

Finally a site where it’s easy to buy a set without having to scroll to find the matching top or shorts! Very good quality and very comfortable.

July 13, 2026
Closure London logo

Reply from Closure London

Hi Danny,

We appreciate you sharing your positive 5-star review!

We're delighted to hear that you find it easy to buy a set without extensive scrolling and that the quality and comfort of your Pace Performance Twinsets (Light Sand/Fossil & University Blue/Iron Grey) are very good.

Thank you again for choosing to shop with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 1 out of 5 stars

Custom charges to high for the quality…

Custom charges to high for the quality of clothing

July 13, 2026
Closure London logo

Reply from Closure London

Good evening Anthony,

We appreciate your feedback regarding the custom charges.

From 1 July 2026, the EU has introduced a new €3 customs charge on orders arriving from outside the EU with a value of €150 or less.

Depending on what’s in your order, this charge may apply to more than one item type.

This is a new EU-wide regulation and is separate from VAT or any other delivery fees.

We’ll always do our best to keep any extra charges as clear as possible before your order arrives.

Thank you for understanding.

Many thanks,

Team Closure London

Rated 5 out of 5 stars

thanks for ordering

thanks for ordering

July 13, 2026
Closure London logo

Reply from Closure London

Hello Mohamed,

We appreciate your fantastic feedback!

We are so pleased you were satisfied with the recent purchase.
We hope you love your Premium Mule (Stone)!

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars

New company. Nice items

I was dubious about buying from a company I hadn’t heard about before I ordered one item and it arrived promptly. Unfortunately it didn’t fit for I had to return it but the item was of great quality and I liked it. Will definitely order again

July 13, 2026
Closure London logo

Reply from Closure London

Hi Christina,

We are so glad to hear that your first experience with us, despite the sizing issue, was positive and that you appreciated the quality of our item. We understand that sometimes things don't fit perfectly, and we are pleased that the return process was smooth for you. We truly appreciate your trust and look forward to serving you again soon!

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Good quality at affordable prices

Good quality at affordable prices

July 13, 2026
Closure London logo

Reply from Closure London

Good Afternoon Ian,

Thank you for your fantastic 5-star review! We're so pleased you're happy with the quality of our products and our affordable prices. We appreciate you shopping with us.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Had a number of things now from gym…

Had a number of things now from gym gear to a casual outerwear and each delivery I am liking the quality and styling compared to to the price paid

Fast becoming my go to retailer when I want something stylish

July 24, 2026
Unprompted review
Closure London logo

Reply from Closure London

Good Afternoon Christopher,

Thank you for sharing your fantastic 5-star review. We're so pleased to hear that you're consistently happy with the quality and style of our items, especially given the price. We truly appreciate you making us your preferred retailer!

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Very happy customer!

Very happy customer!

June 5, 2026
Closure London logo

Reply from Closure London

Hey Marie,

Thank you for sharing your amazing 5 star review,

We're so pleased to read that you're happy with the overall shopping experience.

We can't wait to see you shop with us again in the near future.

Thank you again for your support and for shopping with Closure London.

Best wishes,

Sean

Team Closure London

Rated 3 out of 5 stars

Bought 2 pairs of shorts

Bought 2 pairs of shorts, the tie cord on the olive pair is fine when double tied and fits well.
The waist tie cord on the stone pair stone pair is for some reason much shorter and cannot be double tied.
The cord when tied constantly slips and is too short.

July 8, 2026
Closure London logo

Reply from Closure London

Hello Lance,

We appreciate you taking the time to share your feedback regarding the shorts.

We understand your frustration with the difference in the tie cord length between the two pairs.

We have arranged for a member of our support team to contact you within the next 60 minutes to provide you with additional information regarding your purchase.

Thank you again for your patience and for shopping with us.

Many thanks,

Team Closure London

Rated 1 out of 5 stars

Did not receive my refund

Couldn’t cancel my order after placing it. Received the order and returned with my own money and got proof of postage.
Never received my refund of £30 because they said they didn’t receive the parcel despite me sending them proof of delivery. Out of pocket by £30 for an order I didn’t want. Won’t be ordering ever again.

June 21, 2026
Closure London logo

Reply from Closure London

Good morning Lisa,

Hope you are keeping safe and well,

Thank you for taking the time to share your recent shopping experience.

For our team to assist you further regarding your feedback, we have arranged for a member of our support team to contact you within the next 60 minutes.

Thank you again for shopping with Closure London.

Kind regards,

Team Closure London

Rated 5 out of 5 stars

Always good products for a low price

Always good products for a low price. Always easy to return if the sizing is wrong and can exchange or get a refund hassle free

April 20, 2026
Closure London logo

Reply from Closure London

Hey Mick,

We appreciate you sharing your positive experience! We're delighted to hear that you consistently find good products at low prices and that our return and exchange process is hassle-free.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Fantastic

Amazing company

July 5, 2026
Closure London logo

Reply from Closure London

Hey Sophie,

Thank you for sharing your amazing 5 star review,

We're so pleased to read that you're happy with the overall shopping experience.

We can't wait to see you shop with us again in the near future.

Thank you again for your support and for shopping with Closure London.

Best wishes,

Sean

Team Closure London

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always

July 6, 2026
Closure London logo

Reply from Closure London

Hey Martin,

Thank you for sharing your amazing 5 star review,

We're so pleased to read that you're happy with the overall shopping experience, we can see this is your 8th order with us. We are so pleased you continue to shop with us.

We can't wait to see you shop with us again in the near future.

Thank you again for your support and for shopping with Closure London.

Best wishes,

Sean

Team Closure London

Rated 5 out of 5 stars

Another order

Always very professional and orders delivered very quick. Items are always great quality.

July 11, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Angela,

We are so pleased to hear that you consistently find our service professional, deliveries quick, and items of great quality. Thank you for your wonderful feedback!

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 5 out of 5 stars

Best quality tee shirts

Bought now 3 different styles of tee shirt from Closure. Best tee shirts I have bought. Great quality - Would not hesitate to recommend. Good price and great delivery process.

July 16, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Ray,

We're so happy to hear that you've been impressed with the quality of our tee shirts across different styles! It's wonderful to know you'd recommend us and that you're pleased with both the price and our delivery process. We truly appreciate your positive feedback.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

Rated 4 out of 5 stars

Purchase went smoothly

Purchase went smoothly
Quick Delivery
Great quality but too big
Return easy enough but not enough communication of updates on return
Was refunded no problem though.

July 10, 2026
Closure London logo

Reply from Closure London

Good Afternoon,

We're glad to hear that your purchase and delivery went smoothly, and that you were happy with the quality of the item. We appreciate your feedback regarding the communication during the return process and will strive to improve our updates. We're pleased the refund was processed without issue.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

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