I ordered a hoodie & shorts set which arrived quickly & well packaged. The products are good quality the only thing I wasn’t overly keen on was the transfer writing on the hoodie. Would have been bet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st time purchaser. Good selection on website which was easy to use, reasonably priced and goods arrived promptly. Products appear to be good quality just as good as well known sports brands but a lot... See more
Company replied
Always love this brand great fit if your stocky or broader on the shoulders and back, only bad thing if your ordering from ireland cost of customs and taxes ends up not worth it all
Company replied
Amazing customer support. Got help from a man named Sean with an unusual problem. Fixed the problem with ease. Would recommend shopping with this company, Closure London, as customer service is next t... See more
Company replied
Company details
Written by the company
Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.
Contact info
Closure London, Unit B4 9&10, Heywood Distribution park, Heywood, OL10 2TS, heywood, United Kingdom
- Hello@closurelondon.com
- www.closurelondon.com
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Closure London
Good afternoon, Brian,
Thank you for sharing your personal shopping experience with us.
At Closure London, we strive to review each case on an individual basis. After examining your account, we found that an order ending in ###859 was dispatched on January 7, 2026, and marked as delivered by Royal Mail on January 9, 2026 (open door).
To assist you further, we have arranged for a member of our support team to contact you within the next 15 minutes.
Thank you again for your patience and cooperation.
Kind regards,
Team Closure London
Reply from Closure London
Hello Mrarmandlatifi,
Thank you for your wonderful 5-star review! We are so pleased that you are happy with the high quality of our product. We appreciate your positive feedback!
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Excellent service
Quick delivery
Well made clothing
Great prices
Always a good experience to buy from
Would highly recommend
June 10, 2026
Reply from Closure London
Hello Karen,
We appreciate you sharing your experience! We're delighted to hear about our quick delivery, well-made clothing, and great prices. We're so happy you always have a good experience shopping with us.
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Loving the product
Loving the product
Seems very good quality for the money
July 13, 2026
Unprompted review
Reply from Closure London
Good afternoon David,
We are so pleased to hear that you are loving the product and find it to be of very good quality for the money. We appreciate your positive feedback!
Thank you again for shopping with Closure London.
Thank you,
Natalie,
Team Closure London
Shoes were a size too small and too…
Shoes were a size too small and too narrow even when sizing up. Exchange process was slow and expensive.
June 10, 2026
Reply from Closure London
Hi Kev,
We are truly sorry to hear that the sizing of the shoes was not as expected and that your exchange experience was unsatisfactory. We understand your frustration and appreciate you bringing this to our attention.
Thank you again for shopping with Closure London.
Thank you,
Natalie
Team Closure London
Great product at a good price and…
Great product at a good price and company are very easy to deal with , will definitely buy from them again.
June 30, 2026
Reply from Closure London
Good afternoon Scott,
We appreciate you sharing your positive experience! We're delighted to hear that you found our product to be great, our prices good, and our company easy to deal with. We look forward to you shopping with us again.
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
Reply from Closure London
Hi Jackie,
We're so glad to hear you're happy with the quality and delivery! Thank you for your wonderful feedback.
Thank you again for shopping with Closure London.
Thank you,
Natalie,
Team Closure London
Amazing Customer Support! 👍🏻
Amazing customer support. Got help from a man named Sean with an unusual problem. Fixed the problem with ease. Would recommend shopping with this company, Closure London, as customer service is next to none and customers are clearly at the centre of their priorities.
June 30, 2026
Reply from Closure London
Good afternoon Hari,
Thank you for taking the time to share your positive experience with us! We are so pleased to hear that our customer support was able to resolve your unique issue with ease. It's wonderful to know that our commitment to putting customers first shines through. We truly appreciate your recommendation and look forward to serving you again.
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
Excellent service and quality all…
Excellent service and quality all items. We're as seen ...will be ordering again soon..realy happy 😊
June 9, 2026
Reply from Closure London
Good afternoon Terry,
Thank you for your fantastic 5-star review! We are so pleased to hear you are happy with the excellent service and quality of all your items. We look forward to your next order!
Thank you again for shopping with Closure London.
Thank you,
Liberty,
Team Closure London
Reply from Closure London
Hello Nick,
We're so glad you found our website easy to use and appreciated our quick service! Thank you for taking the time to share your positive experience. We hope to see you again soon.
Thank you again for shopping with Closure London.
Thank you,
Natalie,
Team Closure London
Decent quality clothes at very…
Decent quality clothes at very resonable price and quick delivery
June 9, 2026
Reply from Closure London
Good afternoon Jonathan ,
We appreciate you sharing your positive experience! We're happy to hear you found our clothing to be of decent quality at a very reasonable price, with quick delivery. Thank you for your support!
Thank you again for shopping with Closure London.
Thank you,
Liberty
Team Closure London
Lovely Jacket
Lovely Jacket, true to size and excellent value for money. Quick delivery and communication from company. Will definitely buy again.
June 30, 2026
Reply from Closure London
Hey Koren,
Hope you're having a nice week!
Thank you for sharing your first-time shopping experience with the Closure London community.
We found your account details and saw you discovered our brand on Facebook. We're glad you placed your order and are happy with your new Faux Fur Cropped Parka (Black).
If you need any help in the near future, please don't hesitate to get in contact with our dedicated support team here at hello@closurelondon.com
Thank you again for shopping with us.
Best wishes,
Adam
Team Closure London
Excellent quality and service
Excellent quality and fast delivery. Great price for the quality of the clothing. Really happy - thank you!
June 9, 2026
Reply from Closure London
Good afternoon, Mr Perry,
Thank you for taking the time to share your excellent 5-star shopping experience with the Closure London community.
We're so proud to have you as a valued member of the community. We've taken a look into your account, and we can see that you have recently purchased - Twill Open Hem Cargo Pant (Charcoal), Smart Zip Faux Wool Jacket (Black), Loose Fit Denim Short (Light Blue Wash) and Smart Scuba T-Shirt (Black).
Thank you again for your loyalty and for shopping with us.
Best wishes,
Adam
Team Closure London
Reply from Closure London
Hey Morgan,
Hope you're having a great day!
Thank you for sharing your positive 5-star product review.
It's great to read that you're happy with your latest purchase from us.
We've taken a look into your account, and we can see that you have recently ordered CLSR Sweets Crewneck Twinset (Grey Marl) and Premium Tech Runner (White/Charcoal).
Thank you again for your support and for shopping with us.
Many thanks,
Adam
Team Closure London
Great material
Great material, light weight, just enough stretch. Fits great. Brilliant value for money.
June 30, 2026
Reply from Closure London
Hello Damian,
Hope you're having a nice day!
Thank you for rating us with an amazing 5 star product review.
We're delighted to read that you're happy with the fit and quality of the Speed Twinset (Navy).
If you need any help in the near future, please don't hesitate to get in contact with our dedicated support team here at Closure London.
Thank you again for your support and loyalty.
Best wishes,
Natalie,
Team Closure London
Good quality and great price
June 30, 2026
Reply from Closure London
Hi Stephen,
We appreciate you sharing your positive experience regarding the quality and price! Thank you for your support; it means a lot to us.
We hope you like your Stretch Tech Cargo Pant (Dark Grey), Smart Utility Open Hem Trouser (Khaki), Space Dye Performance T-Shirt (Fossil Marl), Pace Performance T-Shirts (Teal & Aqua Blue & Black), Gradient Motion T-Shirts (Black/Red & Blue) and the Seamless Tech T-Shirt (Teal)!
Thank you again for choosing to shop with Closure London.
Many thanks,
Liberty
Team Closure London
Reply from Closure London
Hello Starwars,
Thank you for your wonderful feedback!
We're so pleased to hear that you had a positive experience with our delivery service and found the delivery person polite.
We hope you enjoy our Soft Knit Twinset (Grey Marl)!
Thank you again for shopping with Closure London.
Many thanks,
Sean
Team Closure London
Reply from Closure London
Hi billy,
Thank you for your wonderful feedback!
We're so pleased you're happy with the speed of our delivery and the quality of our Premium Tech Cargo Short (Olive).
Thank you again for shopping with Closure London.
Many thanks,
Jonathan
Team Closure London
Excellent value for money
Excellent value for money. Great quality clothes that fit well and look smart. Easy to order through the website with quick delivery.
June 30, 2026
Reply from Closure London
Hi KAREN,
We appreciate you sharing your positive 5-star review!
We're delighted to hear that you find our Pace Performance Twinsets (Vapour Green/Charcoal & University Blue/Iron Grey) and to be excellent value, great quality, well-fitting, and smart. We're also glad that ordering through our website was easy and that your delivery was quick.
Thank you again for shopping with Closure London.
Many thanks,
Natalie
Team Closure London
A very good service and the clothing is…
A very good service and the clothing is great .
June 29, 2026
Reply from Closure London
Hello Paul,
We appreciate you taking the time to share your positive experience!
We're so pleased you enjoyed our service and the quality of our Linen Blend Twinset (Stone) and the Premium Short (Mid Grey). Thank you for your support!
Thank you again for shopping with Closure London.
Many thanks,
Jonathan
Team Closure London
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.