CloudLearn Reviews 

463
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

good resources, easy to learn and use, and great for the price, especially compared to other similar providers. explains everything well without being boring. ultimately a very clear website, with pro... See more

Rated 4 out of 5 stars

I enrolled my son on iGCSE English as part of his Home Ed studies. Course materials are well presented and easily accessible. Hard copies arrived promptly. Only been studying for a few months so can't... See more

Company replied

Rated 5 out of 5 stars

This is all new to me. And especially not being English it might be tricky to understand everything and not to get yourself confuse what do. But with supporting team behind the screen you have not to... See more

Rated 5 out of 5 stars

The process from start to finish has been really smooth and having a tutor on hand is really useful. They are quick to respond both office and tutors and always happy to help. There are videos on the... See more

Company details

  1. Distance Learning Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Educational Institution
  6. Private College

Written by the company

CloudLearn are UK specialists in online IGCSE and A-Level courses. Through one of our Online home Study courses, you will have the chance to gain those qualifications or skills you need to make real progress in your life and career. CloudLearn is owned and operated by a dedicated group of academics and educational technologists. At CloudLearn we educate. We don't add technology for the sake of adding it. We add technology only when it improves the effectiveness, the efficacy, or the efficiency of learning. We continually improve our methodology based on emerging technologies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

463 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(463)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cloud learn

I spoke to a lovely women named Katie and she was very friendly and polite and she helped me through the whole process she was very quick to respond to my questions.

July 11, 2024
Rated 5 out of 5 stars

Much gratitude

First of all, I had some issues booking the course. Then I had a problem booking the exams. Laurie-Alysia Ndifor supported me in both cases. She was very kind and patient with me. I feel I was a great challenge because I was so confused about the way the website works, and furthermore, I am living in a different time zone. Laurie has been very professional and curious, she did not show any signs of irritation towards me although I was a very difficult customer. Much gratitude.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and reliant company

Very helpful and reliant company. The course guide provided itself for A-level subjects by Cloudlearn are brilliant, alongside the amazing and easy student tutor communication. I would definitely recommend Cloudlearn to any student !

July 5, 2024
Rated 5 out of 5 stars

I contacted cloud learn and was…

I contacted cloud learn and was responded to by Keli. I wasn’t getting on so well with one of my courses and asked if I would be able to switch over to another one. The response was swift and the whole process of switching courses was completed in a just a few hours. Great service 👍

June 12, 2024
Rated 5 out of 5 stars

flexible and fast

Everything is flexible and changeable
The information was good
The response time was quick
And the processing time is quick
And I also like how cheap the prices were it's very easy to afford

June 11, 2024
Rated 5 out of 5 stars

Truly excellent customer service fro

I phoned up after having a few issues enrolling my daughter online. I was put through to the lovely Laurie-Alysia, she was truly so friendly and helpful, an absolute credit to you. She got the technical team on to the issues and kept me updated every step of the way via email. The issue was all resolved and my daughter is now enrolled on her course and looking forward to her learning with you. Truly cannot praise the support I was given more, this lady was really wonderful.

May 30, 2024
CloudLearn logo

Reply from CloudLearn

Hi Lainey, thank you so much for your review, it was a pleasure talking to you and it is very appreciated. I do hope you enjoy your time with CloudLearn! - Laurie :)

Rated 5 out of 5 stars

Very helpful

Got a lot of from Katie Haggerty. Gave quick and helpful responses to any and all questions I had about my concerns, payment and overall helped me to make a informed descion.

May 29, 2024
Rated 1 out of 5 stars

Cloud Learn was a complete waste of time…

Cloud Learn was a complete waste of time and money. Definitely recommend getting a textbook instead and watching videos online as they are free. The "tutors" are rude and not very helpful. My tutor didn't mark practice papers that i sent that are from the exam board which was very unhelpful. As well as this there were many spelling mistakes which many reviewers have complained about. I tried to use cloud port but each lesson was very overcomplicated which made the experience worse. In the end i just used textbooks and videos which means i am basically just giving them money for them to not even be bothered to mark things that i send. Also you cant send pictures which is very unhelpful as im having to explain everything by text. Most of the good reviews you see are bots so look at the 1 star reviews as they will show you the true reviews of this company.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Laurie was really helpful

Laurie was really helpful. The previous advisor before didn’t tell me to fill in a form and told I would receive it in 14 weeks. Laurie was really pleasant and hopefully now I will receive my certificate. Thanks to Claire as well who helped me pass with extra tutoring. Thanks cloud learn for getting me a grade 4 GCSE in English. Once I get maths I may get a degree.

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great student advisor

We used the books which are a great back up resource. Student advisor was very helpful and available, helped us sort us exam centres and resolve issues swiftly.
Still got to do the exam but so far so good!

February 29, 2024
Rated 4 out of 5 stars

Easy exam booking

The booking of the exams was really easy and after a mistake I made it was fixed quickly and the correspondence was so friendly and helpful. Niamh Laurie was lovely and made sure everything was sorted for me, so Thankyou so much for that.

February 26, 2024
Rated 5 out of 5 stars

would recommend this company

Niamh was fabulous. She helped me out with the whole process from initial enquiry to set up and always on hand to answer any questions. She reassured me around booking exams for my child with additional needs for access arrangements and made the whole experience stress free. Would totally recommend this company.

February 26, 2024
Rated 5 out of 5 stars

Easy to deal with - CloudLearn

In all my dealings with CloudLearn staff I have had positive experiences. Especially from Keli Gibson who is a really helpful and knowledgeable person to deal with. She has helped me on a number of occasions and today really helped me out with an issue where I had misunderstood .
Thanks to Keli.

February 16, 2024

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