Have not received what I ordered and tried to contact the shop. Have heard nothing back but they have taken the money from my account.
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See what reviewers are saying
Fast reliable ordered to elf bar 10 packs variation of flavours. Had contacted me to advise of dpd delays due to snow which I appreciated being the money spent, will use again.
Always a great interaction with Cloudzabove. Fast delivery, amazing price, great selection and they always send you so sweets as a thank you. My go to website for elf bar deals.
Customer service is amazing! Was my second time ordering and Didn’t have the flavour I ordered, so he called me up and asked if there was another flavour I’d like and sent me 2 of them! They come ver... See more
Very happy as always
February 14, 2022
I ordered a pack of 10 elf bars and got…
I ordered a pack of 10 elf bars and got all the wrong flavours on what it said on the photo
February 7, 2022
Reply from Cloudz Above Vape Shop
Hi Holly, I'm sorry you wasn't happy with the flavours you received, if you had of contacted us we could have tried to resolve it for you,
Just to clarify it states on the product description you need to leave a note on your order with your preferred flavours otherwise you will recieve a random mixture of flavours,
The picture used is an official Elf bar photo which shows 12 boxes and considering it is a 10 bundle you bought I'm not sure what made you think you would get the flavours in the photo as you can't make out the flavours from the photo,
We also went above and beyond to make sure you recieved your order in a promptly manner as you put the incorrect address on your order.
Thanks for your feedback.
Products received the next day
Products received the next day. A very good service and the Elf Bars were in perfect working order. This is my second order and I would recommend, Cloudz Above to other people.
January 25, 2022
Great service and the cheapest around
Great service and the cheapest around, well recommended
January 24, 2022
Excellent service as usual.
January 20, 2022
Fantastic services would recommend them…
Fantastic services would recommend them to anyone that wants to start vaping
January 19, 2022
Great service time and time again
Great service time and time again, great bulk deals, superb customer service and a pleasure to deal with!
January 17, 2022
Great products and fast delivery 👌
January 16, 2022
Geekbar bundles great value for money…
Geekbar bundles great value for money but my first elf bar run out after one day of three I was using
January 16, 2022
Paid extra £5 for next day delivery abs…
Paid extra £5 for next day delivery abs didn’t come for 4 days, no advertisements as to which flavours I would get and I got a load of ones I didn’t wanr
January 5, 2022
Reply from Cloudz Above Vape Shop
Hi I'm not sure if your aware but we just had the new year's holiday you ordered at 8pm on the 30th Dec so your order was dispatched on the 31st and you recieved your order yesterday which is the next working day from the 31st due to the bank Holidays,
In regards to it not stating what flavours you would get thats because it says in the product description you need to leave a note with your preferred flavours as you didn't leave a note there is no way for me to know which ones you do and don't like.
Always an amazing experience ordering…
Always an amazing experience ordering from here I won't even use the discounts they send out because the prices are already cheap enougj
January 3, 2022
Very quick delivery and packaged very…
Very quick delivery and packaged very well. Will definitely be ordering for you again!!!
December 31, 2021
Would highly recommend Callum at…
Would highly recommend Callum at cloudzabovestore cracking stock knows his stuff amazing customer service and delivery
December 23, 2021
Perfect service as always
Perfect service as always. Great communication and fast shipping and always have exactly what I want. I won’t buy from anywhere else now.
December 14, 2021
Fabulous service with prompt delivery
December 13, 2021
Top notch simple
December 11, 2021
Proxy ta great delivery people shocking
Great products received sweets bonus haha but wasn't happy with paying for next day delivery to work and the driver sent message saying sorry we missed u as u wasn't in 🤔 we ws still open for another 3 hours then delivered it the next day and when I told him he just laughed and went but products great
December 8, 2021
Was good and came next day delivery…
Was good and came next day delivery just bad u can’t pick what u get and get random
November 27, 2021
Reply from Cloudz Above Vape Shop
Hi Roger,
Thanks for your review, you are able to pick your flavours, in the product description it states please leave your preferred flavours in your order notes,
I have just checked your order and there was no note left therfore we wouldn't of been aware which flavours you wanted,
If your ever unsure please contact us and I will be more than happy to assist,
Hopefully on your next order we will be able to meet our 5 star service as I look to provide this for all of our customers.
Thanks
Callum
Great company yi deal with
Great company yi deal with, callum went above and beyond with my order.
November 21, 2021
Easy to order quick delivery would buy…
Easy to order quick delivery would buy from use again
November 21, 2021
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