Great quality clothing and good designs. Also ordered an archive roulette box, but unfortunately I wouldn’t recommend as the company says it puts unreleased items in the boxes (I would dispute this),... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been trying to grab some pieces for months! Finally got some during boxing day sales but I ordered the wrong size, sent them back for an exchange. I was a bit worried because I didn’t get an upda... See more
From start to finish my experience has been fantastic with this company. I had an issue with my delivery as it was a day late and that got sorted instantly. The quality on the shirts are impeccable an... See more
TOP QUALITY CLOTHES MORE IMPORTANTLY *** CUSTOMER SERVICE *** Clothes are top class, but had a slight issue with delivery not arriving for my sons 21st, which was absolutely NOT DOWN TO CLUB 198... See more
Company replied
Company details
Written by the company
Contemporary menswear, Limited drops available monthly.
Contact info
Unit 7 Mandale park , NE29 6XZ, Newcastle, United Kingdom
- support@club1984.store
- www.club1984.store
3.8
Great
502 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CLUB 1984.
Perfect, thanks for sharing Max.
Recently made a purchase for the first…
Recently made a purchase for the first time really good quality and customer support more then happy to assist with any issues highly recommend.
May 7, 2025
Unprompted review
Reply from CLUB 1984.
Thanks for you sharing your experience with the community Reuben. See you in the next drop.
Emailed twice in regards to an exchange…
Emailed twice in regards to an exchange of size and literally have not had a response at all. Not even an automated one to say someone will deal with it.
May 1, 2025
Unprompted review
Reply from CLUB 1984.
Hi Elliot. Our CS team is closed on a weekend, and the UK bank holiday extended this by and extra day. Sara & Millie are on hand to resolve your exchange. We appreciate your pateince on this.
Very helpful support team who reply…
Very helpful support team who reply quickly and also free quick delivery
May 1, 2025
Unprompted review
Reply from CLUB 1984.
Great to learn about your experience Sean. Thank you for sharing with the Club Community
10/10
Great clothes, great quality and design. I made a mistake on my order with the address which they rectified this right away. Service 10/10 no complaints every time I’ve used them.
May 1, 2025
Unprompted review
Reply from CLUB 1984.
These are our aims, and it's brilliant to hear. Thank you for sharing Matt.
All In all I really like the clothing
All In all I really like the clothing, Had a slight issue with 1 T-shirt I ordered with a peeling letter, and they have resolved the issue without any arguments. Everything else I have ordered has been really good quality and fit.
April 25, 2025
Unprompted review
Reply from CLUB 1984.
Excellent. Thank you for sharing your experience!
I ordered a few items and now I have…
I ordered a few items and now I have been waiting a few weeks for someone to get back to me as my son already has this T-shirt I am only looking for a replacement
April 4, 2025
Unprompted review
Reply from CLUB 1984.
Hi Pauline. Thanks for reaching out on this. We're sorry there has been a delay with this. This is being investigated for you. In the meantime, if you want to reach out to support@club1984.store Sara & Millie are standing by to help.
Great customer support team
Great customer support team, had issues with delivery and sorted straight away, will definitely be ordering again!
April 3, 2025
Unprompted review
Reply from CLUB 1984.
Thanks for sharing your experience with the community James. See you in the next drop!
Reply from CLUB 1984.
Thanks Ace. See you in the next drop!
CLUB 1984 has some great designs and…
CLUB 1984 has some great designs and standout style, plus fast delivery and reasonable pricing. However, issues like fading, shrinkage, and delays with refunds need improvement. The brand has promise, but there's room to grow in quality control and customer service to maintain its unique appeal in the competitive streetwear market.
March 24, 2025
Unprompted review
Reply from CLUB 1984.
We really appreciate your feedback. Thank you Lukas!
Fantastic customer service from rep…
Fantastic customer service from rep Sara
Assisted me right away and no issues.
Well done
March 28, 2025
Unprompted review
Reply from CLUB 1984.
Thanks for sharing your experience with us Tasneem. See you at the next drop!
Shocking quality t shirts
Shocking quality t shirts. Don’t put them in the wash as they will ruin and customer service isn’t very helpful either.
March 25, 2025
Unprompted review
Reply from CLUB 1984.
Hi Ben. We're very sorry to hear you encountered a problem with our products. Please reach out to support@club1984.store so we can resolve this for you.
Very Bad
Bad! Had to pay 88€ for customs after shipping. So after paying 190€ for two sweaters there are additional costs from cutoms after shipping. This is not clear after ordering the clothes
March 11, 2025
Unprompted review
Reply from CLUB 1984.
Hi Seph. Thank you for sharing your experience. We understand that this is frustrating.
On the matter of customs duties, we always aim to be as transparent as possible at checkout, but we have no control over custom charges, or tax & duty policies.
We try to be as up front and transparent on the website.
I have purchased various items from…
I have purchased various items from CLUB 1984 over the various drops and the quality of clothing is of the highest calibre. Recently I was sent the wrong order, however within 2 days my correct order was re sent to myself and couldn't fault the communication of Sara at the support team so I would highly recommend purchasing from CLUB 1984.
March 5, 2025
Unprompted review
Reply from CLUB 1984.
Thanks for your sharing your experience Ryan. See you in the next drop.
Accidentally put old address on order…
Accidentally put old address on order (recently moved house) contacted the company and had everything sorted immediately. Have ordered a few times now and the quality of the garments, professionalism and presentation is always spot on.
March 2, 2025
Unprompted review
Reply from CLUB 1984.
Glad we could help. Thanks again Danny
The quality is not worth the price you…
The quality is not worth the price you pay for their shirts. It’s a premium price for a pretty basic shirt. You’re better off buying from a premium brand like Kith.
I also attempted to return the shirts I purchased, but they don’t provide return labels making it just as costly to return the items as it was to purchase.
So buyer beware.
February 10, 2025
Unprompted review
Reply from CLUB 1984.
We’re sorry to hear that our shirts didn’t meet your expectations Kevin. We take pride in our designs, materials, and craftsmanship, but we understand that value perception can vary.
Regarding returns, we currently don’t offer prepaid labels, but we appreciate your feedback and will take it into consideration as we continue improving our service.
We’re always striving to provide the best experience possible, and we appreciate you sharing your thoughts.
I had a hoodie and t-shirt which had a…
I had a hoodie and t-shirt which had a defect which is unlike club 1984 as previous items have been spot on.
I dealt with Sara from customer complaints centre and she was absolutely brilliant I sent over pictures of the defects, she inspected the defects and issued myself with replacements straight away.
I can't thank Sara for enough for her time and effort on resolving my issue
Sara is a credit to the club 1984 team.
January 3, 2025
Unprompted review
It's pre review review of the st louise…
It's pre review review of the st louise tshirt. The branding and style is next tier. Hoping the quality will match. 2nd review pending on arrival. Feeling optimistic. The clothes look stylish, sporty but classy. Scotland taking notice
January 25, 2025
Unprompted review
Way too expensive for the quality
Way too expensive for the quality of the products they sell. I’d expect soft comfortable to wear pieces but it’s the complete opposite. The prints on the y-shirts I ordered are already starting to peel off after just two wash’s inside out on 40 which is what’s recommended on the care label.
November 13, 2024
Unprompted review
Reply from CLUB 1984.
Hi Nico. Thank you for your feedback. This situation is highly unusual. Please email support@club1984.store so we can help resolve this for you.
Scammers
Scammers.
Ordered a T-shirt on 12 December. It’s been 15 days and it’s still was not delivered. The customer service answered only once and told me that I have to pay extra, because it was delivery United States, which is absurd, because I already paid all taxes. And now customer service don’t answer at all and keep ignoring me.
It was supposed to be a Christmas gift.
Wasted time, money and energy.
Don’t order from them.
UPD: the package finally came 18 days later.
The quality is nice though, can’t complain. Also refunded me shipping costs.
December 26, 2024
Unprompted review
Reply from CLUB 1984.
Hi Lada. We appreciate your frustrations, and we have spoken about this case with our CS team to ensure we learn from it. Super pleased your happy with the products. Looking forward to see you again in the next drop.
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