CMC Markets Reviews 

3,291
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 722 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly interface and professional feel, highlighting excellent charting tools and detailed monitoring capabilities. Many appreciate the wide selection of products and instruments available, noting the efficient execution speed. Consumers also frequently commend the overall service provided, finding it intuitive and reliable for their trading needs. However, some customers also noted difficulties with customer service, experiencing slow responses, unhelpful support staff, or issues with account management processes. A few other people also felt that the website and platform could be clunky or unreliable, citing frequent outages, excessive verification steps, and problems accessing their accounts.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, often describing the platform as user-friendly,... See more

Website

Consumers find the website to be a positive experience, often describing it as a great, user-friendly... See more

Service

Reviewers highlight positive aspects of service, with many praising the trading platform and overall company... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the excellent,... See more

Product

People report positive experiences with the product, often describing it as the standard for a modern trading... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using Microsoft software to run CMC is far superior to Google, Android and Mac . I like the idea of being able to use technicals displaying bull and bearish moves. Also love the patterns tab which tak... See more

Company replied

Rated 4 out of 5 stars

Generally it's good, but I hope the app can give more options of order type such as let us use trailing stop order.

Company replied

Rated 5 out of 5 stars

CMC Markets have brilliant and detailed monitoring charts which helps one keep an eye on movements etc, plus easie indicator set up which can cater to the individual investor/trader. They can cater to... See more

Company replied

Rated 5 out of 5 stars

Telephone support is important to me. I appreciate that CMC Markets pick up the phone, and that they are a longstanding UK business based in London. Sometimes when price moves fast, their feeds jitter... See more

Company replied


Company details

  1. Investment Service

About CMC Markets

Written by the company

CMC Markets is a leading global provider of online trading. Our award-winning Next Generation platform and native mobile apps* offer our clients the tools to spread bet and trade CFDs across a range of financial markets, including forex, indices, cryptocurrencies, commodities, shares and treasuries.

Established in 1989, we have 35 years' industry knowledge and experience. We’re listed on the London Stock Exchange and headquartered in London, with several international offices in many of the world’s leading financial centres. This allows us to support over 1.5 m traders and investors worldwide (1.621 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2024).

*Awarded Best Mobile Trading Platform, ADVFN International Financial Awards 2024; No.1 Most Currency Pairs, ForexBrokers.com Awards 2024; No.1 Web Platform, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2022; No.1 Platform Technology, ForexBrokers.com Awards 2022.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
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4.2

All reviews

(3,291)

1,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Always someone to answer your questions and concerns

July 8, 2026
CMC Markets logo

Reply from CMC Markets

Hello Shirley, and thank you for taking the time to leave us a five-star review! We’re pleased to hear that our team has been able to support you with your questions and concerns.

Rated 5 out of 5 stars

Annual Client Reviews

The representative who helped me over phone was polite, friendly, and helpful to my questions and needs.

July 7, 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for taking the time to leave us a five-star review! We’re pleased to know our team delivered the level of service we aim to provide. We really appreciate your support.

Rated 5 out of 5 stars

CMC are user friendly

CMC are user friendly. They are helpful and easy to deal with. If you know what you are doing the platform is great both as a mobile tool and for more analytics on the desktop.

July 7, 2026
CMC Markets logo

Reply from CMC Markets

Hello Steve and thank you for your five-star review! We’re delighted to hear you’ve had a positive experience across both mobile and desktop, and that the platform has supported you well in different ways. We really appreciate your support.

Rated 5 out of 5 stars

CMC Markets

CMC Market
Using since 2016. Can't be a better platform for trading. Very reliable,efficient and wonderful customer service

July 7, 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for your five-star review and for being with us since 2016! We’re delighted to know you’ve found our platform dependable over the years and that our customer service has made a positive impression. Your continued support means a great deal to us.

Rated 5 out of 5 stars

Nice

Excited very interesting

July 31, 2025
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Reply from CMC Markets

Hello and thank you for this positive review - we appreciate it!

Rated 5 out of 5 stars

Top Tier Broker

CMC Markets is the standard for what a modern trading platform should be. It's a polished, high-performance gateway into the markets, combining trust, technology, and ease of use in a way that genuinely stands out. But what truly elevates the experience are the people behind the scenes. And for me, Tiffany Wong is the real MVP. Her Midas touch have turned an already impressive platform into an exceptional experience.

July 3, 2026
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Reply from CMC Markets

Hi Brian, thank you for taking the time to leave such a thoughtful five-star review. We’re delighted to hear that our platform has stood out for its performance, ease of use and reliability, and it’s especially wonderful to know Tiffany Wong made such a positive impact on your experience. Your feedback means a great deal to us.

Rated 5 out of 5 stars

The best trading platform available

The trading platform is very easy to use yet it offers the most professional features necessary for trading profitably.

July 2, 2026
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Reply from CMC Markets

Hello William, and thank you for taking the time to leave us a five-star review. We're delighted to hear that you find our platform easy to use while still offering the professional features you need for trading. We really appreciate your support.

Rated 5 out of 5 stars

the dash board is easy to usebut it is…

the dash board is easy to usebut it is a shame you can not get the Americian Market on a demo account, I am almost ready to try live trading

July 2, 2026
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Reply from CMC Markets

Hello and thank you for your five-star review! We’re pleased to hear you’ve had a positive experience so far, and we appreciate your feedback on the demo offering as you consider taking the next step.

Rated 5 out of 5 stars

Almost twenty years of trading and your…

Almost twenty years of trading and your staff has been very helphul and patient with a senior like me.

July 1, 2026
CMC Markets logo

Reply from CMC Markets

Thank you for your five-star review! We’re so pleased to know you’ve felt well supported over the years, and it means a great deal to hear that our team has made a positive difference. We truly appreciate your continued trust in CMC Markets.

Rated 2 out of 5 stars
CMC Markets logo

Reply from CMC Markets

Hello and thank you for taking the time to share your feedback! We’re sorry to hear that you haven’t yet had a meaningful experience with CMC Markets, and we appreciate you letting us know. If there’s anything specific that has stopped you from getting started, please feel free to reach out so we can help.

Rated 1 out of 5 stars

absolute dogshit customer service

absolute dogshit customer service , basically non existent , 1week of inquiring and no response

June 30, 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello, thank you for your feedback. We’re sorry to hear about your experience.
In order for us to investigate this further and pass your concerns to the responsible team, could you please reply to our request for information with your full name, email address, phone number, and account details. Once we receive this, the relevant team will review your case and contact you directly.

Rated 5 out of 5 stars

Learning a lot

Learning a lot

June 29, 2026
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Reply from CMC Markets

Hi Hamid, we are happy to hear that you are having a positive learning experience with us! Thank you for the five-star review. :)

Rated 4 out of 5 stars

easy

straight forward

June 29, 2026
CMC Markets logo

Reply from CMC Markets

Hi Dave, thank you for this positive review - we appreciate it! :)

Rated 5 out of 5 stars

works well for the most part

works well for the most part. honest company, clear pricing, decent platform. good guys to work with. sometimes the chart get stuck, but that's expected of an internet based product, and that happens to the best of platforms.

June 29, 2026
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Reply from CMC Markets

Hello Ali, thank you for taking the time to leave this review! We’re really pleased to hear you’ve found us honest, with clear pricing and a solid platform overall. We also appreciate you mentioning the occasional chart issue, and it means a lot to know you’ve had a positive experience with us.

Rated 1 out of 5 stars

CMC Markets are very difficult to do…

CMC Markets are very difficult to do business with

June 5, 2026
CMC Markets logo

Reply from CMC Markets

Hi John, thank you for taking the time to leave your feedback. We’re sorry to hear that your experience has been frustrating and did not meet expectations. Please contact our client management team at clientmanagement@cmcmarkets.co.uk, so we can look into this further and support you directly.

Rated 5 out of 5 stars
CMC Markets logo

Reply from CMC Markets

Thank you for the great review. We’re glad to hear you’ve had a positive experience with our platform and trading setup, and we really appreciate you taking the time to share it.

Rated 5 out of 5 stars

Great selection of forex pairs to…

Great selection of forex pairs to trade. Brilliant customer service too

June 28, 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for the great review! We’re really pleased to hear you’ve been happy with the range of forex pairs available and the support you’ve received from our team. We appreciate you taking the time to share your experience.

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