CMC Markets Reviews 

3,306
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 732 reviews, reviewers had a great experience with this company. Many customers praise the platform's user-friendly interface and robust trading tools, such as pattern recognition and detailed monitoring charts, which save time and effort. People appreciate the wide selection of products and instruments available, noting the platform's efficiency and speed for trading. The overall service is often described as excellent, with many finding it intuitive and professional. However, some customers experienced issues with customer service, citing difficulties in getting responses or resolving problems, such as account access or withdrawals. A few people also found the website clunky or encountered problems with the support chat and staff knowledge.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the trading platform easy to use,... See more

Website

Consumers generally express satisfaction with the website and platform, often describing it as great, easy to... See more

Service

Clients share positive opinions on service, with many reviewers appreciating the helpfulness and efficiency... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the superb... See more

Product

Customers consistently note positive experiences with product, with many considering it the standard for a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using Microsoft software to run CMC is far superior to Google, Android and Mac . I like the idea of being able to use technicals displaying bull and bearish moves. Also love the patterns tab which tak... See more

Company replied

Rated 4 out of 5 stars

Generally it's good, but I hope the app can give more options of order type such as let us use trailing stop order.

Company replied

Rated 5 out of 5 stars

Telephone support is important to me. I appreciate that CMC Markets pick up the phone, and that they are a longstanding UK business based in London. Sometimes when price moves fast, their feeds jitter... See more

Company replied

Rated 5 out of 5 stars

If i could give six stars i would happly. Everything about the platform is perfect for me. Did have a demo account. Went to a live account. Trading tools (like the pattern recognision and scanner) sav... See more

Company replied


Company details

  1. Investment Service

About CMC Markets

Written by the company

CMC Markets is a leading global provider of online trading. Our award-winning Next Generation platform and native mobile apps* offer our clients the tools to spread bet and trade CFDs across a range of financial markets, including forex, indices, cryptocurrencies, commodities, shares and treasuries.

Established in 1989, we have 35 years' industry knowledge and experience. We’re listed on the London Stock Exchange and headquartered in London, with several international offices in many of the world’s leading financial centres. This allows us to support over 1.5 m traders and investors worldwide (1.621 million unique user logins for the CMC Markets invest and CFD platforms globally, as at August 2024).

*Awarded Best Mobile Trading Platform, ADVFN International Financial Awards 2024; No.1 Most Currency Pairs, ForexBrokers.com Awards 2024; No.1 Web Platform, ForexBrokers.com Awards 2023; Best Forex Broker, Good Money Guide Awards 2023; Best In-House Analysts, Professional Trader Awards 2023; CFD Provider of the Year, Investors' Chronicle/Financial Times Celebration of Investment Awards 2022; No.1 Platform Technology, ForexBrokers.com Awards 2022.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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4.2

All reviews

(3,306)

1,080 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Platform is great

Platform is great , customer service is excellent and time efficient that never fails

May 25, 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello, thank you for your five-star review! We’re very pleased to know you’ve had such a positive experience with both our platform and support team, and we truly appreciate you taking the time to share your feedback.

Rated 3 out of 5 stars

the app seems very outdated and is…

the app seems very outdated and is complicated.

you do your screen layout etc... make it look nice, nect time you log in, windows out place & size, have to rearrange everything again.

or im missing something obviously but website and phone app are not use friendly.

June 5, 2026
CMC Markets logo

Reply from CMC Markets

Hello Dan and thank you for taking the time to share your feedback with us.
We’re sorry to hear the platform has felt outdated and complicated to use, particularly when it comes to screen layouts and usability across desktop, web, and mobile. Your feedback is valuable and helps us understand where we need to improve.

Rated 4 out of 5 stars

Honesty

If it is possible option trade 24/5

June 5, 2026
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Reply from CMC Markets

Hello, thank you for taking the time to leave us a four-star review. We appreciate your feedback and your suggestion around offering options trading 24/5, as insights like this help us continue improving our platform and services.

Rated 5 out of 5 stars

So far I have had a very positive…

So far I have had a very positive experience with CMC Markets from a trading and customer service experience perspective.

June 4, 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for taking the time to leave us a five-star review! We’re delighted to hear that your experience with both our trading services and customer support has been so positive.

Rated 4 out of 5 stars

Overall review

Great that I have a personal account open in person to help me along the initial stages.

June 4, 2026
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Reply from CMC Markets

We are glad our in-person support helped you get started. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent broker

Excellent broker

February 27, 2026
CMC Markets logo

Reply from CMC Markets

Hi Michael, thank you for this five-star review - we appreciate it! :)

Rated 5 out of 5 stars

low and fixed spreads

low and fixed spreads. you can open a position at an extremely low cost of 0.01pence ( great for new traders). great platform with all the tools you need

June 4, 2026
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Reply from CMC Markets

Hello and thank you for the lovely feedback! It’s great to hear you’re finding the platform easy to get started with and well equipped for trading.
We really appreciate your support.

Rated 5 out of 5 stars

CMC Desktop and Android Application

The Desktop application is immersive and easy to navigate, specifically to make swift trades. The Android application, is quite contained and is taking some time to acquaint with but all in all CMC offering is very intuitive.

June 2, 2026
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Reply from CMC Markets

Hello, thank you for the great review! We’re really pleased to hear you’ve had such a positive experience overall, and we appreciate you sharing your thoughts with us.

Rated 5 out of 5 stars

Great learning tools for my trading…

Great learning tools for my trading though challenging but l'm enjoying every bit of it

June 2, 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for taking the time to leave us a five-star review! We’re delighted to hear that you’re enjoying our learning tools and finding value in your trading journey, even while taking on the challenge. We really appreciate your support.

Rated 5 out of 5 stars

Easy to use platform with excellent…

Easy to use platform with excellent charting tools. Funding and withdrawing funds very simple.

June 2, 2026
CMC Markets logo

Reply from CMC Markets

Hello David, thank you so much for the five-star review! We’re really pleased to know things have been smooth for you, and we appreciate your support.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Thanks for this

June 1, 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello Jonathan, and thank you for taking the time to leave us a five-star review! We’re delighted to hear everything was perfect, and we really appreciate your support.

Rated 5 out of 5 stars

Platform is much better these days than a decade ago

Have been using CMC CFD for about a decade. Over that time there have been various positive upgrades. In the early years there were significant non market related price moves on the platform that for a few seconds resulted in very distant stop loseses being triggered then returning to normal. Good to see that had been corrected and for the past 5 or so years the marketmaker prices have closely followed the real market.

June 1, 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello Alan, thank you for your positive review and long-standing support We’re pleased to hear you’ve seen meaningful improvements to the platform over the years and that your recent experience has been a much more consistent one.

Rated 5 out of 5 stars

Awesome service

Awesome service. I have been with CMC Markets for over 12 years, and I have seen how they have developed their platform to suit clients. I love it. Eben Daniels

June 1, 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hi Eben, thank you for your five-star review! We’re delighted to hear you’ve been with CMC Markets for over 12 years and that you’ve seen the platform evolve in a way that suits your needs. We really appreciate your continued trust and support.

Rated 1 out of 5 stars

Stolen ETFs? ETF disappeared from holdings!!!

I logged into my account and one of my high performing US ETFs had completely disappeared along with all the money (in excess of $4000). GONE. No, I did not sell it or anything! It was there in the morning, gone in the afternoon. Have used CMC for 12 months without issue, but now I don't trust them at all. Especially when you look on Reddit, you'll see this is not uncommon. VOO is a very popular ETF! There was no warning, no information on their website about maintenance or systems being down - all other stocks and ETFs are there. I have emailed and been on hold for 45 minutes and no answer. I concur with others that their admin is terrible. I regret choosing CMC and once this is fixed, I will be transferring to another brokerage. I have commenced this process. CMC need to give me my ETF back ASAP! Goodness me.

June 1, 2026
Unprompted review
CMC Markets logo

Reply from CMC Markets

Hello,

We do apologise for your recent experience on our platform, and the delays in trying to contact us.

We always aim to have any platform issue resolved at the absolute soonest, but, can certainly understand your concern and frustration.

I will pass on your feedback to the team, as your comments are valuable to us.

Kind regards CMC Markets Team

Rated 5 out of 5 stars

good broker

May 1, 2026
CMC Markets logo

Reply from CMC Markets

Hi Emmanuel, Thank you for taking the time to leave us a five-star review and we really appreciate your support!

Rated 5 out of 5 stars

Good platform

Good platform

May 15, 2026
CMC Markets logo

Reply from CMC Markets

Hello and thank you for taking the time to leave us a five-star review! We're delighted to hear you're finding CMC Markets to be a good platform.

Rated 5 out of 5 stars

cmc works hard to run a smooth…

cmc works hard to run a smooth operation and keep you informed.I have been using them since they were called deal 4 free many years ago and never had a glitch.

May 29, 2026
CMC Markets logo

Reply from CMC Markets

Hello Charles, thank you for taking the time to leave us a five-star review! We’re delighted to hear you’ve had such a long and positive experience with CMC Markets.

Rated 5 out of 5 stars

Easy to navigate platform

A very easy to navigate platform. Smooth withdrawal of funds to my bank account.

May 29, 2026
CMC Markets logo

Reply from CMC Markets

Hello Mike, thank you for taking the time to leave us a five-star review! We’re pleased to hear you’ve found the platform easy to navigate and that your withdrawal experience was smooth.

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