CMS Keyholding Reviews 

45
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Always epic service, been with them for almost a decade. Most recently, Richard Dalby was an absolute gem and great example of why this team is great.

Rated 5 out of 5 stars

The service has always been good but in particular during a recent incident. The guard who attended (twice) last night went above and beyond by securing a fire door which was causing multiple alarm... See more

Company replied

Rated 5 out of 5 stars

Great service While away on holiday we got a call from CMS keyholding because our alarm had gone off twice. They were very calm and reassuring having visited the property and reset the alarm. They h... See more

Rated 5 out of 5 stars

Amazing, swift and excellent reaction from Greg of CMS Keyholding. Greg rushed to our property, following a fire alarm being set off. Instead of a fire he found a flood, located the source, telephon... See more

Company details

  1. Money & Insurance

Information provided by various external sources

As of Monday 30th March 2020 CMS Keyholding will be known as Banham Security. Our highly skilled Key Guards will continue to deliver a service that we believe to be unparalleled in this sector. Whilst the name of the company operating Keyholding is changing, pricing and servicing arrangements will be unchanged, and the engineers and staff that maintain, and support Keyholding are also staying the same. As such, we are migrating over to Banham Trustpilot and would greatly appreciate any reviews to be left there. Please see following link: https://uk.trustpilot.com/review/banham.co.uk Established in 1989, CMS Keyholding, now Banham Keyholding, is an SIA accredited company providing professional Keyholding and Alarm Response services. They have been owned and run as part of the Banham Group for many years, benefiting from full access to all assets and services offered by Banham Security, ensuring services are fast, premium, and efficient.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Help in a difficult situation

I am very grateful to your key holding service. You went to great lengths to sort out a difficult situation which could have necessitated a 'police call out'. It was all handled with great diplomacy!
Many thanks
JW

August 20, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Thank you so much! I've trusted CMS company for the last 5 years. They always helped me if something goes wrong in the house, but I am not there to check. Today they really saved me by solving a difficult situation with false fire alarm which went off when I was away. It was not exactly their responsibility, but they did it. Absolutely brilliant and thank you Mr Jason Dagger who solved the issue!

July 4, 2016
Unprompted review
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Reply from CMS Keyholding

We are happy to be of service, Irina. Thank you for taking the time to leave a review.

Best Wishes

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