Chan Neill Solicitors LLP Reviews 40

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Stay away from this firm! They are unresponsive, don't care about communicating or answering questions in a timely manner, they will continue to take your money while ignoring the problems created by... See more

Company replied

Rated 5 out of 5 stars

Very grateful for Brenda Tao’s support on my property selling this time. She is full of patience and considerate. Without her support and suggestions, I’m not able to sell this oversea property smooth... See more

Rated 5 out of 5 stars

Brenda, Worked tirelessly throughout our home buying process. You did a fantastic job. You patiently answered all our questions. You are experienced and truly excellent at your job. My wife and I a... See more

Rated 5 out of 5 stars

As we haven’t sold a house for many years, it was important that we found the right support. Brenda was just the right person and with Angel’s help provided us with support that exceeded our expectati... See more

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4.5

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 1 out of 5 stars

Stay away from this firm

Stay away from this firm! They are unresponsive, don't care about communicating or answering questions in a timely manner, they will continue to take your money while ignoring the problems created by their lack of competence. They continued to ignore and failed to provide us with answers even after our case was escalated to the firm's owner. It took them almost 7 months to close and we are now in the process of filing a complaint with the Omdbusman.

January 5, 2026
Unprompted review
Chan Neill Solicitors LLP logo

Reply from Chan Neill Solicitors LLP

Dear Erhan,

Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that you feel disappointed with your experience and that you were unhappy with the level of communication during your matter.

We take concerns about service and communication very seriously. While we are unable to comment on the specifics of any individual case in a public forum due to our professional obligations, we do not recognise the characterisation of events as described. That said, we regret that you feel let down and that the process did not meet your expectations.

We are committed to addressing concerns through the appropriate formal channels and would encourage you to contact us directly if you have not already done so, so that we can review the issues raised and respond fully.

We value all feedback as it helps us improve our service.

Rated 5 out of 5 stars

Brenda,

Brenda,
Worked tirelessly throughout our home buying process. You did a fantastic job. You patiently answered all our questions. You are experienced and truly excellent at your job. My wife and I are grateful to you.
with love.
Aytunc&Selcen

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Miss Huang is a top-tier lawyer who…

Miss Huang is a top-tier lawyer who truly understands her clients' needs. The casual worker contract she prepared for us was not only professional but also robust. When we faced a potential major legal issue, this contract helped us successfully avoid it. I couldn't be more grateful for her services.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very grateful for Brenda Tao’s support…

Very grateful for Brenda Tao’s support on my property selling this time. She is full of patience and considerate. Without her support and suggestions, I’m not able to sell this oversea property smoothly. Plus she is good at Mandarin speaking and writing. So it much more easier for me to deal with this case. Overall, I will recommend Brenda to my friends if they have same request in London.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

help save money

I approach Gideon on a potential claim against one of my tenants. he was v v honest about my chances of success and how much the litigation could cost if I lost. I was v grateful to Gideon and chan neil team help me avoid expensive legal fees.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

A first class outfit who go above and beyond

Having had the privilege to work with Gideon Rix on a number of matters I can attest to his level of acumen and professionalism. He is astute, thorough and an absolute pleasure to work with.

I hope to continue working with him for years to come and he is a go to recommendation when I am asked to recommend someone who deals with high value and complex commercial litigation.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Strongly recommend Brenda as a solicitor

I have just completed my purchase on my house and my solicitor Brenda Tao was incredible during the process, and it only took around 2 months from my offer being accepted. She was very responsive and also thorough and made the process a lot less stressful. Would strongly recommend her to anyone looking for a solicitor.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

As we haven’t sold a house for many…

As we haven’t sold a house for many years, it was important that we found the right support. Brenda was just the right person and with Angel’s help provided us with support that exceeded our expectations. It was responsive, immediate and thorough. We would recommend them both without hesitation.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

We would be delighted to recommend…

We would be delighted to recommend River Fu.
Throughout the purchase process, River was consistently prompt, professional and reassuringly thorough. He responded quickly to every query, however small, and his guidance was always clear and considered. His attention to detail and his calm, methodical approach gave us great confidence at each stage.

What stood out most was River’s genuine care for his clients. He takes the time to explain matters properly, ensures nothing is overlooked, and goes out of his way to make the entire process as smooth as possible. It made a real difference to us.

We are very grateful for his support and would happily recommend him and his firm to anyone looking for a reliable and highly competent property solicitor.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Brenda and Angel during my house purchase. From start to finish, they were attentive, organised, and incredibly supportive. They kept me updated at every stage, answered all my questions promptly, and made sure I fully understood every document before signing. Their dedication and calm approach took a huge weight off my shoulders. I couldn’t have asked for better solicitors—thank you both so much!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend; through a lot of challenges & delays with my property purchase, Brenda & Angel have been professional & prompt from start to end. Thank you so much for all your hard work & amazing communication!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Brenda and Angel were absolutely fantastic during the entire buying process. Always prompt to reply and available to explain any questions we had. Would highly recommend them!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Both Brenda and Angel were extremely supportive throughout the selling of our property. The best part of the process for us was their responsive to equities raised by either ourselves or other involved theirs parties. We’d recommend using them.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

A massive thank you to Brenda and Angel for the excellent service provided with our purchase and sale.

Very happy and would 100% recommend to anyone.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

I recently worked with Brenda Tao and…

I recently worked with Brenda Tao and Angel, for the sale of my property, and I cannot recommend them enough. From start to finish, their service was nothing short of exceptional.

Brenda and Angel true professionals — efficient, super responsive, and always on top of things. They made the entire process seamless, explaining everything clearly and making sure I understood each step along the way. In a world where things often feel slow and complicated, Brenda stands out as someone who just gets stuff done.

If you're looking for a conveyancing solicitor who’s reliable, thorough, and genuinely cares about getting the best outcome for you, Brenda Tao is a rare find. I’m so grateful for their help and would recommend them without hesitation!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

A huge thank you to Brenda Angel for the excellent conveyance service provided during the sale. Your expertise and support were invaluable, and we appreciate everything you did to make the process smooth and stress-free

August 8, 2025
Unprompted review
Rated 3 out of 5 stars

I would avoid Buddika

I like that there's a whole team handling my case. River Fu is very professional. However, I would avoid working with Buddika. Not helpful. She kept ignoring my emails and messages, gave me unclear feedbacks and was working towards protecting my interest in a transation. She didn't treat my cases seriously until I asked to replace her.

November 22, 2024
Unprompted review

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