Coastal Cottages of Pembrokeshire Reviews 1,622

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and straightforward booking process, often highlighting the helpfulness of the staff. Many people appreciate the clear descriptions and good quality images on the website, which makes choosing a property easier. Reviewers frequently commend the excellent locations of the cottages, often noting their proximity to beaches, coastal paths, and other places of interest. However, some customers were dissatisfied with the condition and cleanliness of certain properties, mentioning issues like lumpy beds, worn-out kitchens, broken fixtures, and unpleasant smells. A few other people also felt that the website descriptions were sometimes inaccurate, particularly regarding facilities like Wi-Fi, enclosed gardens, or parking.

What people talk about most

Booking process

Customers consistently note positive experiences with the booking process. Reviewers frequently describe it... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the beautiful settings,... See more

Facilities

Consumers find facilities to be ambiguous, with some reviewers praising properties as clean, well-equipped,... See more

Quality

People report ambiguous experiences with quality. Many reviewers praise the high quality of properties,... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation, clear details,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Coastal Cottages and the website was very easy to use. We were looking for certain areas of Pembrokeshire and found what we wanted. Website had good quality images and clear descr... See more

Rated 5 out of 5 stars

Very straightforward to book and appreciated the last minute discount as we booked late. Well-appointed cottage, with a particularly spacious lounge and really appreciated the two bathrooms and the... See more

Rated 5 out of 5 stars

Greenplains cottage is a delight. The view is glorious and expansive looking out over Saundersfoot Bay and as far as Caldy Island. We found our stay so restful. This charming cottage had everyt... See more

Rated 5 out of 5 stars

We got plenty of information directly after booking and 3,2,1 week(s) before our stay (though the x-weeks-to-your-stay emails were identical and one would have been enough). The emails offered several... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Vacation Home Rental Agency

Written by the company

Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy process

Easy process, nice website, lots of information to make an informed choice, sensible price

April 30, 2026
Rated 5 out of 5 stars

A lovely cottage

A lovely cottage, very welcoming and the fire was great as although the weather was lovely it was cold at night. A few things - we did have ants in the kitchen but once we put the food up in the cupboards it was ok!!!! Also the bed sank in the middle 🙈 but we honestly had a lovely time. Thank you

March 4, 2026
Rated 5 out of 5 stars

Excellent company

Website was very easy to navigate and the booking process very straightforward. Used this company many times and have always found the staff very pleasant and very efficient.

April 22, 2026
Rated 5 out of 5 stars

Easy to use

Very easy to use and check dates for availability. The only filter I’d personally like would be parking at the property.
Great selection of places along with good information about them and the surrounding area.

April 22, 2026
Rated 5 out of 5 stars

Repeat user

We've used Coastal Cottages for all our visits to Pembrokeshire and always enjoyed the properties we've chosen. The staff are quick and helpful in responding to queries or issues, though there have been few of the latter.

February 13, 2026
Rated 5 out of 5 stars

Just lovely

Large, clean house, well equipped. Great views and proximity of bay. Coastal path either side of bay.

March 20, 2026

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