I used to love the delivery of my Cohorted box, beautifully presented in a smart, sturdy box which exuded quality. The products now arrive thrown in a flimsier cheap cardboard flat pack box with eithe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely awful, the last 6 months terrible awful packaging cheap products each month I give you another chance I have not even received this months and it the 10 th of April. I use to look forward... See more
Lovely website to visit & peruse, if you are interested in beauty boxes. I initially purchased the "mystery box" & found it so good I then ordered 2 others, letterbox & another themed one. The item... See more
Products are getting repetitive which is a shame as they are quality but you don’t want the same things again and again
Company details
Written by the company
Cohorted brings the magic of product discovery to your door with our luxury beauty box edits. We connect everyday beauty lovers to leading luxury beauty brands that you can fall in love with and use time and time again. From our No1 luxury monthly subscription beauty box, to our Limited Edition curations, our in-house beauty experts promise to bring you only the very best products on the market.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- customerservice@cohorted.co.uk
- www.cohorted.co.uk
3.6
Average
1K reviews
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bare Minerals Box
My Bare Minerals curation was absolutely amazing! The products were great, and it's absolutely fantastic value for money. I'll definitely be coming back.
December 15, 2023
Unprompted review
I just love Cohorted monthly boxes so…
I just love Cohorted monthly boxes so look forward each month to see what wonderful items I have received. Love them so much I gift extra boxes to friends for birthdays and Christmas as they are such a lovely present to give someone. My friends are also so impressed they have also signed up to their own monthly subscriptions.
Also had the advent calendar for last Christmas it was fantastic
Don’t miss out ladies treat yourselves
Well done cohorted
January 15, 2024
Unprompted review
brilliant value for money
brilliant value for money; 12 days of cohorted christmas and each day a treat! some full sized products behind some doors.
my 2nd cohorted advent calendar, would buy again and recommend.
December 1, 2023
Unprompted review
Great savings to be had with Cohorted
Great savings to be had with Cohorted.
Brilliant brand edits. Well packaged. Great prices.
January 1, 2024
Unprompted review
Amazing beauty box subscription
I love the curated item on the first beauty box I received from them.such a great beauty box subscription.shipment is very fast,and it artives to me safely.their monthly curation is totally impressive
July 9, 2023
Unprompted review
I ordered the mystery beauty box
I ordered the mystery beauty box. Was good value as lots of full size products
Good mix of beauty and makeup.
Definitely will order again as it’s a nice way to treat yourself.
December 19, 2023
Unprompted review
the best company of the world!!!
December 20, 2023
Unprompted review
Loved Cohorted x thisworks beauty box!
Loved Cohorted x thisworks beauty box!
I recently treated myself to the Cohorted X This Works beauty box, and I'm absolutely thrilled with my purchase! Opening the box felt like unwrapping a bundle of self-care surprises. It is a fantastic value for money.
The chic packaging adds a touch of luxury, making it an ideal gift for a loved one or yourself. Cohorted X This Works has truly nailed it with this beauty box, and I can't wait to explore more of their curated collections!
January 7, 2024
Unprompted review
Easy to subscribe
Easy to subscribe, plus I liked that you know wot box your getting the following month ,then you can see weather you like it or not etc 😎
January 5, 2024
Unprompted review
I got the mystery box and they sent me…
I got the mystery box and they sent me one of the most amazing boxes with full size product.
I am super happy and thinking to get another one.
It worth more than what I paid for. There are so many brands in the box and first time I feel like actually can use 80% of the product from a beauty box.
Honestly this is the best ever beauty box I bought.
December 18, 2023
Unprompted review
Placed my order on 22nd November and…
Placed my order on 22nd November and still waiting, sent email twice and no response so avoid
November 22, 2023
Unprompted review
Reply from Cohorted
Hello, we appreciate your feedback. We apologize for any inconvenience caused by the non-receipt of your order. We have thoroughly examined our customer service email (customerservice@cohorted.co.uk) but have not found any related correspondence. To assist you promptly, could you kindly contact them directly? Please provide the email address you used and the date of your inquiry for a more thorough investigation. Thank you for your cooperation.
Hi have so far received 5 cohorted box…
Hi have so far received 5 cohorted box and they were brilliant. I had couple of questions regarding my order and customer servive responded to them all in a timely manner. The only minor disappointment was that i ordered mystery box version one which i really liked so decided to order version 2 but received exactly the same box. So just be aware if u liked your mystery box there is a likelihood you get the same if you order another one
December 8, 2023
Unprompted review
Adorable Advent Calendar
What a beautiful advent calendar. It looks very classy, part of my Christmas decorations It's wonderful that it is sustainable and can be filled and used for many years to come. It's great that the products are vegan friendly. I love the lip and eye cream. The blusher and lipstick I am keeping for Christmas parties. I am delighted with it and think it is great value.
December 1, 2023
Unprompted review
A Luxurious Experience with Cohorted's Beauty Boxes
I received my first box, it was evident that Cohorted is committed to delivering not only high-quality products but also a level of luxury that sets them apart in the beauty subscription box industry.From skincare to makeup, the selection is diverse and always on-trend, showcasing top-tier brands and sought-after products that truly elevate the beauty box experience.
What truly sets Cohorted apart is their unwavering commitment to customer satisfaction. The team's responsiveness and willingness to address any queries or concerns makes the entire subscription process seamless and enjoyable!
November 6, 2023
Unprompted review
Fantastic
Omg! So beautiful and amazing products. I’m so happy I bought it. And customer service is also great, quick response. Great company.
December 1, 2023
Unprompted review
So EXCITED for my Advent Calendar!!
November 16, 2023
Unprompted review
I look forward to the box every month…
I look forward to the box every month and it never disappoints!
November 15, 2023
Unprompted review
A great company to deal with
No problems with this company, absolutely great, they actually care about their customers which makes a difference, great products, well priced too
September 4, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.