COI Titanium Jewelry Reviews 8

Scam do not buy this junk. Not in US. It comes straight from China. False advertising and customer service is awful. They are crooks. Buyers Beware!!!!!!!!!!!

The ring I received was a slightly different design than what was shown online. I also paid for FedEx delivery. It took 4 weeks to get the ring and it was delivered via USPS. And the return address was actually John Doe.

I ordered a green Surgical Steel Tragus Earring Hoop, Opal Cartilage Piercing, Rook Piercing, Forward Helix Piercing, Conch Piercing, Rook Clicker Hoop... Arrived earlier than expected and it really made my day. Beautifully made and I am totally over the moon! Thank you so much for this wonderful piece! It will not be my last one

The ring I received is junk metal . Never mind titanium total GARBAGE!!! BUYER BEWARE THIS COMPANY IS FRAUDULANT ! PLEASE DONT BUY FROM THIS COMPANY I WISH I HAD READ THE REVIEWS . I CANT RETURN IT BECAUSE I HAD IT ENGRAVED. SCAM SCAM SCAM

This company is fraudulent at best and most likely some kind of extortion racket for the Chinese underground. I ordered wedding bands with express delivery and engraving. When we did not receive a shipping number in the likely window needed for us to receive our rings in time, I tried to contact the company to verify status and delivery or cancel. They had no contact info rather than WhatsApp for customer service which was odd but likely because they label their location as California on the website but they are not. They are in China and they apparently did not think it worth the investment in their credibility to use a forwarding US based Google number. 24hrs later I received a notification saying that rings were custom made and would take longer than what the delivery date called for. I notified them that I would need to then cancel the order. That should NOT have been a problem for customization or engraving since they were not yet produced. They refused, so I disputed with my bank. They looked me up on social media and then threatened to slander me with my employment if I did not fulfill the order that would not arrive on time. (I'm on the Leadership team BTW, we talk all the time and they had the real time dirt on this scenario). The bank investigated this BS company and they were unable to produce a shipping number and I was then credited my full refund for the rings. There is justice in this world sometimes.

I'm only writing this review because these knuckleheads actually spent $7.4 each on 3 separate hand made and taped envelopes to my company to repeat the same poorly written, bogus letter to my Executive team. In this ridiculous letter attempting to discredit my ethics and character, they highlighted everything such as a Tracking number that was blurry (I never received the rings). The likely bogus ship sent date was 2.5 weeks AFTER our wedding. They also sent screen shots of the WhatsApp chat where I clearly cancelled the order in the same thread where they said that they were in production with days left to complete and them refusing to cancel. They sent an invoice which also stated that I had the right to a full refund in 14 Days AFTER receiving an order (which again never arrived).

I truly hope that this is helpful to others and that Coi Jewelry reads this because my organization laughed hearty on your failed attempts at extortion, theft and slander when every piece of "evidence" you tried to use against me showed that I tried to do the right thing. They were tempted to send a letter back to them saying that I'm helping them grow and have demonstrated great character. I was given all 3 letters by my leadership peers as a keepsake and would happily have added the photos of this ridiculous scheme if there was an attachment function on Trustpilot.

Moral of the story, do your research on review sites on these non-traditional jewelry companies and certainly stay away from this one as there is definitely a pattern of poor quality, no product and no refunds where customers outcomes were not as happy as my own. If you read this a little too late, call your bank and report it ASAP and file a complaint with Paypal as well. They no longer have a store on Amazon because their ethics are so poor they cannot function on that platform.

Don’t buy anything from these jokers. They advertise one thing and send you something completely different. Their customer service sucks. Buyers beware !!!

Terrible. Horrible experience so far. I've been waiting almost 2 months for a ring that I ordered, for my very near wedding, for my fiance. I call and go straight to voicemail. I email and they say wait another 7-10 days. Finally gave me a tracking number that says it isn't valid. Emailed them again and they say they can send me a ring for free (after I pay $35 for shipping) overnight. If they can send me a free ring that quickly, then where the heck is the one I ordered?! They refuse to address my emails about wanting a refund for the ring and the extra for engraving and once again sent me a repeat email with the tracking number and to wait another 7-10 days. Of course, going through this, I went and looked at other reviews and found much of the same from others. Wish I'd have researched BEFORE buying, so that's my bad. Don't buy from them!

They were quick to respond when I requested a custom order and worked with me throughout the process, which was very easy. I never felt lost or unsure.

I had a great experience with them. Highly recommend. Both my fiancé and my rings were purchased from them, and they are gorgeous.

We bought a pair of custom made titanium wedding band ring with genuine diamonds