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Rated 1 out of 5 stars

Coinberry has no compliance or customer service. You can only contact by email. They are slow to respond and don’t provide any account information when requested. This platform is used by many scammer... See more

Rated 1 out of 5 stars

Don't expect to withraw crypto or deposit fiat without issues. I have to wait a day to several days for Coinberry to clear my request. I have contacted their office several times to clarify wh... See more

Rated 3 out of 5 stars

Communication is difficult at times. I do not like withdrawal fees and can only withdrawal particular crypto. Need to upgrade graphing to be more accurate and interactive. I have been locked out of my... See more

Company replied

Rated 1 out of 5 stars

Following a supposed scheduled platform update, all access to my assets has been lost. They sent an email to reset password but once the password has been changed, I still can’t access my account. Thi... See more

Company details

  1. Investment Service
  2. Financial Consultant

Written by the company

Coinberry is a Toronto-based start-up focused on blockchain and digital currency solutions for the consumer and enterprise markets. Buy Bitcoin instantly in Canada with Coinberry, the only FINTRAC registered & PIPEDA compliant crypto trading platform trusted by the Canadian Government.


Contact info

You should know

2.2

Poor

TrustScore 2 out of 5

842 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My friend has been using coinberry for…

My friend has been using coinberry for 3 years now everything seems fine until September 1 he deposited $450 CAD and $60 CAD it was fast at depositing using e transfer but when he tried withdrawing his money in crypto(bitcoin) it says processing for over 4 days it is still processing coinberry is so frustrating and awful, as I’m talking to you now my friend haven’t got his withdrawal completed. Coinberry should do something about their crypto withdrawal . You guys takes peoples money and refuse them withdrawing so bad

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Never use this company as a Crypto…

Never use this company as a Crypto exchange. Recently I made a withdrawal and their Bot blocked sending it on to my friend. That was tied up for a couple of days and they send it back. I then sent the withdrawal to another crypto exchange Newton to my own wallet address. Coinberry blocked that one and at the time of writing this no money has appeared in my Newton wallet. Their excuse is that it is being reviewed by the financial department. I ask you the other crypto investor should it take over a week to get a withdrawal finished?? Do not use Coinberry.

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero stars.

I wish I could give zero stars.
Coinberry has taken my thousand dollars and have locked my account! Every new person I am talking to is asking more money. The first person (Raj Kapoor) had a family emergency and gone back to India) and never came back. Second person cannot be identified and disappeared. Third person (Henry Deguzman) had an accident and now fourth one (Daniel) is asking for more money. Neither I am getting reply of my emails nor calls. Even the last person I have spoken to clearly told me that not to call him back as it number wont work for call backs! Who should I contact??? Could someone call me back?

August 9, 2022
Unprompted review
Rated 1 out of 5 stars

Just Awful!

There's times I've waited 3 days for a bitcoin transaction to be complete. This never happens at other crypto exchanges. This site is awful!!!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

This platform is just amazing

This platform is just amazing. It is 100% guaranteed. I really appreciate also their customer service. If you have any question or doubt, just reach out to them, they respond in time and get an appropriate response. It is highly recommended for someone who want to engage on digital trade.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

LEGIT:

LEGIT:
This is a authentic company after having bad experiences with many I found Coinberry to be trustworthy and easy to deal with.

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

I would give no stars

I would give no stars! Coinberry will not let you withdraw your funds and they will keep tanking because of their incompetence! Im still waiting for my withdrawal and I have to spam them to get my transaction or it will be sent back into your coinberry account {From personal experiance}
Unbelievable piece of ******** garbage SCAMMERS

May 27, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible!

The absolute worst crypto site around! The good reviews below are bot reviews. DO NOT TRADE WITH THIS COMPANY!

May 13, 2022
Unprompted review
Rated 4 out of 5 stars

Pretty good

Pretty good. E transfer option is good. I like the notifications I get along the way. Sometimes I have to log out and in a few times before i can use my funds and then same thing when I want to withdraw my crypto. Overall good experience.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Coinberry has proved safe and secure

I've found Coinberry to be very responsive to all my issues. Any problems I have encountered have been timing issues, delays in transferring eth, etc It was easy to set up my account.

March 13, 2022
Unprompted review

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