Be aware of this dealer
I really don't know where to start. I have seen too many cowboy traders over the years, but this one has taken it to a different level. He was friendly and chatty over the phone during the sale, and before transferring the money to him, after he received the full amount, he became a different person, he didn't want to talk, and doesn't reply to my messages. He is a professional liar. He told me the car was serviced, but the service book arrived with no stamp, and the joke was when I asked him, he said service book do not get a stamped (although there was previous stamps in the service book from previous services). Instead, he said he would provide a service invoice, but he, as a professional liar didn't provide any invoice, although I asked him many times, but he doesn't reply to my messages or my calls. He told me that the car would be valeted in the morning before the delivery, but the car arrived very dirty in the inside and the back and the front seats had a lage stains (which it didn't show in the online photos). When I told him, he said he was in a rush for delivery and there was no time. He reassured me and said he would arrange for the car to be valeted near me (before asking me to chase my bank to complete the money transfer, but of course, no valeing was arranged. He also failed to provide me with a written confirmation of the 3 months warranty even by email. After inspecting the car, I found the back light broken, the side mirror were broken, and made an awful noise when folding. I guess I don't check properly because I was upset about the inside condition of the car. He also told me that he had 3 delivery all in my direction, but the car was driven all the way from his place to my house, adding more miles on it rather then delivery on the back of a truck, (that was my understanding when he said 3 deliveries). You might read this and think I'm neive or stupid. The problem was if I returned the car, I would have lost my £500 deposit that I paid, which was not refundable and he would have promised to do everything but once he receives the money he wouldn't bother as he did. But I recognise that it's partly my fault as well as a consequence of buying a car online, but man, what a thief. I know this type of people don't really care about bad reviews because he knows that he will always going to sell cars for people who are not aware of people like him, that's why I write my experience to worn other people about this dealer. Please be aware as it's costly.
April 17, 2025
Unprompted review