Collectif Reviews 

13,560
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t complain, clothes are gorgeous, service very helpful, it can take them up to 2 days to come back to you, but once they do they are on it. I’ve ordered one of the dresses in a wrong size (6 ins... See more

Rated 2 out of 5 stars

Would not recommend for buying acrylic jewellery. RIDICULOUSLY long waits, no communication or updates. You have to chase them. Disgustingly packaged items. I bought 3 acrylic erstwilder b... See more

Rated 3 out of 5 stars

I have bought numerous items from Collectif over the years and I must say that I think the quality of their items has decreased quite significantly. When I first started buying from collectif, the dre... See more

Company replied

Rated 1 out of 5 stars

Promised 5-7 day delivery, just a tint little gift for a friend. Order 2 weeks out just in case. No email on delivery, no delivery 10 days later, no updates. Contacted Customer Services, they sa... See more

Company details

  1. Vintage Clothing Store

Written by the company

Collectif specialises in vintage inspired clothing, spanning the 1940s, 50s, 60s, & 70s, across womenswear, menswear, accessories and footwear. Our retro clothing draws on our favourite styles from stand-out fashion eras; including the pin-up paradise of the 1950s and stylish Hollywood glamour. Designed in London by our in-house team, our collections feature a unique mix of bespoke prints, unique embroideries and timeless styles that have become synonymous with our brand.


Contact info

3.2

Average

TrustScore 3 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(13,560)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I never have to send anything back when…

I never have to send anything back when I order from Collectif! Their sizes stay consistent, and their clothes' descriptions give advice on sizing if the item runs larger or smaller than usual. The quality of the clothes is top notch! The cotton is thick and great quality. The dresses don't wrinkle or make you sweat. I've been ordering from them for almost ten years and recommend them highly!

August 6, 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review. We are so pleased you love us as much as we do! Much Love x

Rated 5 out of 5 stars

Beautiful dress,very well made

Beautiful dress,very well made . I have this dress in just about every colour you sell it in and always get compliments

August 6, 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review. Much Love Collectif x

Rated 5 out of 5 stars

LOVE LOVE LOVE

I love this shop, everything I have bought has been excellent quality, the fit is spot on and every dress I have bought I always get compliments on!

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review! We are so pleased you love your item! Much Love Collectif x

Rated 5 out of 5 stars

Collectif is such high quality

Collectif is such high quality, really beatifully made, and lovely style. I have ordered many things from them and they arrive in a timely fashion, and I love them. Very legit!

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review! We are so pleased you love us! Collectif x

Rated 5 out of 5 stars

Striped swing dress

Quick delivery & very informative emails keeping me updated with my order.
Excellent quality of product with true to size fit.
Will definitely shop with collectif again.

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review. We are so glad you had a great experience. Collectif x

Rated 5 out of 5 stars

Super easy website

Super easy website, all delivered together in a lovely re-useable bag safely and quickly. Thank you

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review! We are so glad you enjoyed your experience. Collectif x

Rated 5 out of 5 stars

Always great customer service

Always great customer service, items arrived when they said. Good quality, value for money,

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review! We are so pleased you had a great experience with us. Collectif x

Rated 5 out of 5 stars

Beautiful Butterfly Cardigan

Beautiful light green cardigan with stunning butterfly embroidery. Love it I absolutely love it

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for an amazing review! We are so pleased you was happy with your order! Much Love x

Rated 5 out of 5 stars

Lovely colour belts.

Arrived promptly. Both belts as seen/described. (good colour representation). Very pleased with my purchases.

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your review! We are so pleased you had a great experience. Love Collectif x

Rated 5 out of 5 stars

As expected great customer service and…

As expected great customer service and products. Always my go to for clothes.
My dress and top are a lovely addition to my wardrobe.

August 5, 2022
Collectif logo

Reply from Collectif

Thank you so much for your lovely review! We are so pleased you love us as much as we do! Love Collectif x

Rated 5 out of 5 stars

Gorgeous shoes and super comfortable!

Quick delivery.

I love my new shoes - wore Melitta red to Swing at the Scoop at London Bridge and danced my tooties off. Walked in them comfortably there and home again, without any discomfort. Thrilled!

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your great review! We are so glad you love our products!
Much Love x

Rated 5 out of 5 stars

Love this shop

Love this shop. The dresses, the prints! Look fab and feel fab wearing them.

August 5, 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review! We are so pleased you love us! Much Love x

Rated 5 out of 5 stars

Love the dress

Love the dress, shipping was fast, 5 stars across the board!

August 4, 2022
Collectif logo

Reply from Collectif

Thank you for your amazing review! We are so pleased you had a great experience. Love Collectif x

Rated 1 out of 5 stars

Poor quality clothes - disappointed

I tried this company because a colleague recommended their clothes. So I thought I’d try them out and purchased two items. The quality of the clothes is shocking. I’ve bought better quality from Primark and ASOS. The quality of the items was so poor that I had to return both items. The stitching was poor. The quality of the fabric was really low, both items I bought felt cheap and rough. The sizing was off. What added insult to injury was that I had to pay for both delivery and returns. Save your money and don’t bother with this brand.

August 4, 2022
Collectif logo

Reply from Collectif

We are deeply sorry to hear you was not happy with your items, do kindly note should you return your full order and in the UK you will get a refund on the outbound postage. Should any items be deemed faulty we will of course refund you for your return postage, if you haven't already please ensure you send us images of the items. Kindest regards Collectif x

Rated 5 out of 5 stars

Lovely dress

Lovely dress, and very fast service

August 4, 2022
Collectif logo

Reply from Collectif

Thank you for your lovely review. Much Love Collectif x

Rated 2 out of 5 stars

Gorgeous dress but sizing slightly out…

Gorgeous dress but sizing slightly out compared to other Collectif items I have - therefore have returned :(

August 4, 2022
Collectif logo

Reply from Collectif

Thank you for your feedback. We will pass this information over to the relevant teams to look at for you. Much Love Collectif x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look