collectmyparcel.comReviews 

518
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY, I booked and paid for a parcel to be collected on a Wednesday and delivered on a Saturday (which I paid extra for) Collection Day They didn't turn up so I contacted t... See more

Rated 1 out of 5 stars

I ordered a collection online on Monday 1st Feb for a pick up the following day. I did not recieve an email confirmation but luckily did a screen grab of the order. The following day...no pickup so... See more

Rated 1 out of 5 stars

WHAT A BAD SERVICES SHOULD HAVE DONE MY HOMEWORK ON THIS COMPANY ALL OVER THE NET DONT USE COLLECTMYPARCEL.COM BUT I DID WHAT A MISTAKE NEVER AGAIN NEVER MIND THE STAFF MUST B ON GOOD PAY TO WORK TH... See more

Company replied

Rated 1 out of 5 stars

Still waiting..... I arranged a collection on Monday 9th, for collection Tuesday 10th. Payment went through but no confirmation email. No one turned up. Emailed them Wednesday 11th had an email back... See more

Company details

  1. Courier Service

About collectmyparcel.com

Information provided by various external sources

We are a booking agent for:
Collect+, UPS, DHL and FedEx

Compare our carriers and get an instant quote to book on-line. You decide which carrier collects your parcel, they can collect from your home or place of work; no need to go the Post Office or a depot.
Track your parcel delivery straight after collection on our website. Inc £50 worth of cover (subject to T&C)

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Contact info

1.8

Poor

TrustScore 2 out of 5

518 reviews

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1.8

All reviews

(518)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fabulous service

We came back from a cruise last week and couriered our luggage back home as we needed to stay in the London area to wait for our daughter who was flying home from Scout Jamboree in Sweden with lots of luggage.

We set up the courier through collectmyparcel before we went away and arranged to drop at DHL in Chelmsford. collectmyparcel said they would text me a reference number on the drop off day.

We had the text at 8.15am and dropped the two cases at DHL at 12 noon. We had booked a 48 hour delivery at a cost of £35 for two 20kg cases including £12 worth of insurance.

Cases arrived in Cornwall at 9am next day

Brilliant service and saved us a lot of driving around and petrol!!

Would definitely recommend and use them again.

August 18, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent company!

This was the first time I had arranged for a parcel to be collected from a residential address and collectmyparcel couldn't have made it any easier!

The website is very clear and easy to use and gives flexibility to choose the type of service you require. The couriers were great and the tracking service made it very easy to see what stage the collection and delivery were at.

I thoroughly recommend collectmyparcel and would definitely use them again in the future.

August 18, 2011
Unprompted review
Rated 5 out of 5 stars

Affordable, Efficient & Highly Recommended!

My first time using a collection service so was a bit weary of which site/company to use. The CollectMyParcel website so very easy to use and easy on the eye without too much confusing information. Very straight forward and easy to understand instructions.
Tracking the parcel was easy to use and I didnt even need to print out the address label - I could write out my own label and just include the consignment number on it - great if you have run out of printer ink (like me) or if you just dont have access to a printer!
I would definitely use this company again in future, especially for my eBay transactions!
Prices are very competitive and I found was the cheapest when offering the same like for like service.
I would definitely recommend them to friends and family and to those of you reading this review.

August 18, 2011
Unprompted review
Rated 4 out of 5 stars

Easy and quick

Very straightforward to arrange and prompt collection. I would recommend this company.

August 9, 2011
Unprompted review
Rated 5 out of 5 stars

outstanding service

I was introduced to Collect my Parcel from one of my customers on ebay. I am so glad I did because it as saved me about £5 on two of my last items. Thankyou for the prompt service you do and with safe handling and speediness. I will endeaver to keep using your services and recommend them to all my contacts..

August 3, 2011
Unprompted review
Rated 3 out of 5 stars

Site ok but hard to use

You have to stop working with Yodel, as well. They've just completely ruined my last parcel.

August 2, 2011
Unprompted review
collectmyparcel.com logo

Reply from collectmyparcel.com

Thanks for the review, the site hard to use is not something we usually hear, so we need to find out what was hard. Also if Yodel had damaged your parcel you should have contacted us so we can put in a claim against Yodel. We're here to help.

Rated 4 out of 5 stars

I was not dissapointed

Easy to arrange collection and the pick up was actually earlier than expected. No complaints and will use again - depending on price of course.

August 2, 2011
Unprompted review
Rated 4 out of 5 stars

Simple and reasonable cost

Needed to get my ebay purchase returned quickly. Didnt know who to use, found Collectmyparcel on web search and thought I would give it a go.
Collected and delivered without a hitch.
Cost could be a little cheaper, but I am the one who keeps saying you ge what you pay for..........

August 2, 2011
Unprompted review
Rated 5 out of 5 stars

Great, would use again.

Although I had some trepidation about using these cheaper delivery companies, the direct price of the couriers forced my hand. I have to say the service from collectmyparcel was great, and they even answered my queries promptly on the day of collection.

August 1, 2011
Unprompted review
Rated 4 out of 5 stars

Polite Courteous and Efficient!

I needed to return a suitcase to the supplier .I looked on the internet to find a company that could do the job at a reasonable price.I chose collectmyparcel placed my order and the following day my suitcase was collected and delivered to the supplier the next day.Simple!

August 1, 2011
Unprompted review

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