DO NOT USE THIS COMPANY, I booked and paid for a parcel to be collected on a Wednesday and delivered on a Saturday (which I paid extra for) Collection Day They didn't turn up so I contacted t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a collection online on Monday 1st Feb for a pick up the following day. I did not recieve an email confirmation but luckily did a screen grab of the order. The following day...no pickup so... See more
WHAT A BAD SERVICES SHOULD HAVE DONE MY HOMEWORK ON THIS COMPANY ALL OVER THE NET DONT USE COLLECTMYPARCEL.COM BUT I DID WHAT A MISTAKE NEVER AGAIN NEVER MIND THE STAFF MUST B ON GOOD PAY TO WORK TH... See more
Company replied
Still waiting..... I arranged a collection on Monday 9th, for collection Tuesday 10th. Payment went through but no confirmation email. No one turned up. Emailed them Wednesday 11th had an email back... See more
Company details
About collectmyparcel.com
Information provided by various external sources
Collect+, UPS, DHL and FedEx
Compare our carriers and get an instant quote to book on-line. You decide which carrier collects your parcel, they can collect from your home or place of work; no need to go the Post Office or a depot.
Track your parcel delivery straight after collection on our website. Inc £50 worth of cover (subject to T&C)
READ REVIEWS
OPEN ACCOUNT
READ OUR BLOG
Contact info
17 Appleton Court, Calder Park, WF2 7AR, Wakefield, United Kingdom
- 08443579517
- support@collectmyparcel.com
- www.collectmyparcel.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quicker and cheaper than royal mail
excellent service from collection to delivery. I liked the way parcel could be tracked every step of the way
Prompt efficient service
Delivered to promised timescales, good value for money, would not hesitate to use again
brilliant service
I had a bike case collected from just outside Edinburgh at 4pm and it arrived in Penzance at 1pm the next day. Can't fault that. The cost was also very good, I could not have bought a train ticket for that price!
I did it all online and didn't have to leave the house.
I had two bicycles to send that I had sold on Ebay. I put them in bike boxes that I got from a bike shop. I weighed them and booked and paid for the service online. The boxes were collected as promised. I gave the recipients the tracking numbers and they followed the bikes' progress. Both recipients were delighted with the service, they agreed that delivery was faster than they expected. In addition to the excellent service, it was also the best priced. I would certainly recommend anyone to collectmyparcel.com. It's so much easier and cheaper that going down to the Post Office.
very good responce collected as stated
cannot fault,collected on date as stated,delivered in two days,price cheaper than royal mail by 60% recommended
Good price, good service
The service certainly works. They have their own tracking system rather than linking in to the sub-contracted carrier, but this seems to work.

Reply from collectmyparcel.com
Fast and efficient
using this for an ebay delivery, very convienent and buyer was impressed with the speed of delivery
It doesn't get any better than this
Its always a worry when you send a parcel but using collectmyparcel was stress free.
My parcel was collected at 11.30am tracked all the way and delivered the following day at 2pm and a great price which couldn't be beaten.
Brilliant...... Customer service at its best.
Everything was perfect from start to finish
Thanks for delivering my parcel, everything was easy to organise and you did a good job...Thanks
excellent value for money
picked up on time and delivered without any problems if i need to send a parcel again will def use
Impressive
Item collected promptly but didn't receive any sort of receipt which was rather worrying. Other than that very impressed and item delivered next day.
Does exactly what it says
The system works well. Lots of easy to follow tracking and regular updates. Would use again.
fast and effective
easy to do, feedback from my customers very good. will use again.
As the Meerkats would say Simples
You would be mad to use anyone else,Royal Mail quoted me £15 and a four day service for the same item, so paying £10 and having next day delivery is really a no brainer is it not.
Great value and service
Parcel delivery was great value, much cheaper than all other companies I tried. Parcel was collected on time and arrived at its destination the next day in perfect condition. I would definitely use collect my parcel again.
great value for money and service
My parcels were collected from the recipient on time and delivered to me the foloowing day. Great value for money, easy to track my parcels.
Would use again
punctual collection and delivery, good online tracking and all at the right price
Fast pick up and good price
Collected as said got there next day, all happy and at a good price. recommended.
Excellent Service
Every thing was done as promised and delivered on time. Cheaper than using second class at the post office!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




