collectmyparcel.comReviews 

518
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY, I booked and paid for a parcel to be collected on a Wednesday and delivered on a Saturday (which I paid extra for) Collection Day They didn't turn up so I contacted t... See more

Rated 1 out of 5 stars

I ordered a collection online on Monday 1st Feb for a pick up the following day. I did not recieve an email confirmation but luckily did a screen grab of the order. The following day...no pickup so... See more

Rated 1 out of 5 stars

WHAT A BAD SERVICES SHOULD HAVE DONE MY HOMEWORK ON THIS COMPANY ALL OVER THE NET DONT USE COLLECTMYPARCEL.COM BUT I DID WHAT A MISTAKE NEVER AGAIN NEVER MIND THE STAFF MUST B ON GOOD PAY TO WORK TH... See more

Company replied

Rated 1 out of 5 stars

Still waiting..... I arranged a collection on Monday 9th, for collection Tuesday 10th. Payment went through but no confirmation email. No one turned up. Emailed them Wednesday 11th had an email back... See more

Company details

  1. Courier Service

About collectmyparcel.com

Information provided by various external sources

We are a booking agent for:
Collect+, UPS, DHL and FedEx

Compare our carriers and get an instant quote to book on-line. You decide which carrier collects your parcel, they can collect from your home or place of work; no need to go the Post Office or a depot.
Track your parcel delivery straight after collection on our website. Inc £50 worth of cover (subject to T&C)

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Contact info

1.8

Poor

TrustScore 2 out of 5

518 reviews

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1.8

All reviews

(518)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

good, but expensive.

I could only get large packaging boxes from CollectMyParcel, but was more expensive than delivery.

September 21, 2011
Unprompted review
collectmyparcel.com logo

Reply from collectmyparcel.com

Thanks for the review. You purchased a X-Large Cardboard Box and Bio-degradable Loosefill Chips, unfortunately it's the delivery charge of getting these to you which makes it appear expensive. The carriage was only £10.79 and the packaging got it there undamaged too :-)

Rated 5 out of 5 stars

Excellent, Easy and punctual

This was the first time that I have ever used any service than the royalmail for sending parcels. After misweighing my parcel to sell on ebay, I found that Royal Mail wanted £21 to send it. I decided to check other alternatives and found collectmyparcel. I decided to give it a go, and found that I could send it for a little £8, and that it would even be collected for me.

Decided to send it, and found the service given was top notch. Collected as stated and delivered the next working day! Fantastic. I would def. recomend

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

Made sweet music

I had a Gibson guitar collected from 200 miles away. It was collected and delivered on time, in perect condition, and I was able to track it all the way. On top of that it was cheaper than normal mail. What more can you ask?

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

Prompt collection, delivery & easy to track movement to destination

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

very good service

i have been using collect my parcel for a while now and found the service good and very good value for money, cheaper than the post office

September 21, 2011
Unprompted review
Rated 4 out of 5 stars

Good efficient service

This was this first time I had used collectmyparcel.com so I was a little nervous. However my parcel was delivered as expected in good condition. I was able to track the parcel for peace of mind too. I will use this company again.

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

A trouble free event

Occasionally I have to send a parcel to my son in Australia. I picked this company because they had good reviews but knew nothing else about them. The parcel arrived in very good condition and quicker than my son had expected.

September 21, 2011
Unprompted review
Rated 4 out of 5 stars

Good service

Parcel picked up on stated day, delivered without any problems. I checked with other couriers and with courier agencies, and collectmyparcel was the cheapest, which is why I used them. It is always very expensive to send parcels and to get a good price is a result!

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The collection and delivery was efficient and on time. The ability to track progress of the delivery was excellent. Most importantly it was excellent value for money.

September 21, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service for a great price

No problems from navigating their website, receiving a keenly priced quote, next day collection and fast delivery. We are delighted and we will use and recommend 'collect my parcel. Thank you.

September 20, 2011
Unprompted review
Rated 5 out of 5 stars

Just as promised...

....our luggage was collected and delivered 300 miles away by Citylink at the times specified when I booked with collectmyparcel.com. Such a reasonable charge and polite, friendly operators. We will definitely use the service again.

September 20, 2011
Unprompted review
Rated 5 out of 5 stars

Fabulous

The parcel was collected on time, price was competitive. Excellent service, will use again and recommend to friends

September 20, 2011
Unprompted review
Rated 4 out of 5 stars

Did the job but........

They took the payment out of my account TWICE.
Saying that, after I noticed I emailed them and it was credited to my account without any problem.
On the positive side, their response time for emails was lightning quick.
I would definately use again.

September 12, 2011
Unprompted review

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