I’ve worked with other companies for Student Loans for my son. The quickest response was given and when my son decided to do classes over summer semester I wasn’t sure we could get it accomplished. Ev... See more
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College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
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United States
- www.collegeave.com
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great customer service bad rates
I thought the people on the phone were very helpful but I think the interest rate this year compared to last year is crazy even though normal interest rates are close to the same as this time last year

Reply from College Ave
Unbelievably easy
Unbelievably easy, simple, and quick. I did have a couple questions and use the chat function on the website. They responded to me almost immediately with thorough, clear and concise answers. We got my daughter, her loan in no time at all. I’ve never actually had alone go this quickly and easily before.
College Ave is great!
College Ave is so easy to use. The application process is easy to navigate and they walk you through the process the entire way. The approval of the loan came quick and they communicate with the University directly to get the funding to them. The website is easy to navigate and keep track of the loans. I highly recommend it to anyone needing loans for school.
Med School Loan
Liked the user-friendly interface. Would have preferred some information about how co-signing reduces interest rates. Sufficient provision of loan amount, but loan terms seem otherwise unsustainable despite co-signing with decent credit.
P.S. Med school’s expensive. Being obliged to rely on such high-interest loans following the federal funding cut is nothing to be satisfied with.
This is not a recommendation so much as it is an unfortunate necessity.

Reply from College Ave
Very smooth
Very easy process.
We have never had any issues with…
We have never had any issues with College Avenue. The one time I needed help, they were timely, friendly and more than willing to help answer my questions.
Easy to navigate
Easy to work with
the process was very easy
The College Ave student loan program…
The College Ave student loan program offers a positive experience due to its competitive and reasonable variation of rates and payment options. The company operates efficiently, with streamlined application process and clearly presented documents that are easy to understand. Additionally, the company maintains regular communication regarding the approval status and fund certification notice. Outstanding Service!!!!!
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