I’ve worked with other companies for Student Loans for my son. The quickest response was given and when my son decided to do classes over summer semester I wasn’t sure we could get it accomplished. Ev... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the... See more
When it came time to get a loan I had my mind made up that I was going through my credit union. Surely I would get the lowest interest rate given I'm established and have an Excellent credit score... See more
College Ave is so easy to use. The application process is easy to navigate and they walk you through the process the entire way. The approval of the loan came quick and they communicate with the Unive... See more
Company details
Written by the company
College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Contact info
United States
- www.collegeave.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always easy.
July 17, 2026
It was fast and easy!
July 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I'm not happy with the interest rate…
I'm not happy with the interest rate advertisements. In the Summer of 2025, our rate was ~3%. Summer of 2026 my rate is 9.9%.
Credit score is 820.
July 24, 2026
Reply from College Ave
Chris - Thank you for sharing your feedback. We understand how concerning it can be to see different interest rate from one application to the next. Interest rates are determined using a variety of factors, not just credit score, as our review considers the applicant's overall credit profile at the time of application. Additionally, rates may change over time based on market conditions and other industry factors. We appreciate you trusting College Ave and value your feedback.
Fast and easy approval
Fast and easy approval. Loan terms are better than others in industry. thank you!
July 23, 2026
Quick and easy process and quickly…
Quick and easy process and quickly connecting to school.
July 23, 2026
Daughters College
Stayed update with emails but could use a little personal touch. That would be the only drawback I see
July 16, 2026
Absolutely a simple and great…
Absolutely a simple and great experience where my expectations and needs were met!
July 23, 2026
Fast easy and great rates!
I have to say, I knew nothing about the college funding process. But College Ave made the process simple, and gave me the best rate!
July 22, 2026
Easy Peasy!
July 15, 2026
⭐☆☆☆☆ Loan repayment should not be this hard
⭐☆☆☆☆
I am currently servicing three loans with College Ave. My employer offers a student loan reimbursement benefit and sends payments that are intended to cover two of my monthly loan payments, leaving me responsible for paying the remaining balance. Instead of applying those funds to the amounts currently due, College Ave repeatedly applies the excess toward paying one loan ahead of schedule while leaving the other two loans due. As a result, my required monthly out-of-pocket payment is much higher than it should be.
I explored consolidating my loans into one to simplify repayment, but that was not an option. I have contacted College Ave on three separate occasions and clearly instructed them to stop applying payments ahead and instead apply the funds to the current amounts due across my loans. Each time I was assured the change would be made within three days. Each time, nothing changed.
What has been consistently efficient, however, is the collection process. I continue to receive demand notices, and my cosigners receive them as well, making it appear as though I am unwilling to meet my obligations. That is simply not true. I am trying to pay my loans responsibly, but the way my payments are being allocated is creating an unnecessary hardship.
As a former banker, I find this level of customer service and payment administration deeply disappointing. I expected a lender to be able to resolve such a straightforward issue after multiple requests. Instead, I have been left feeling frustrated and helpless. I hope College Ave improves its payment allocation process and customer support so that other borrowers do not have to go through the same experience.
July 28, 2026
Unprompted review
Reply from College Ave
Stephen - Thank you for sharing your experience. We understand how frustrating this situation must be, especially after reaching out multiple times without the issue being resolved. We appreciate you bringing this to our attention. One of our Lead Loan Specialists will be contacting you soon to review your account, discuss your concerns in detail, and work with you toward an appropriate resolution. We value your feedback and the opportunity to make this right.
The process was very simple
July 14, 2026
Quick and painless
July 14, 2026
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