I’ve worked with other companies for Student Loans for my son. The quickest response was given and when my son decided to do classes over summer semester I wasn’t sure we could get it accomplished. Ev... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The application process was simple and approval was quick. Communication during the process was good and I feel like I know how to handle things so far. No payments have been issued yet but I hope the... See more
When it came time to get a loan I had my mind made up that I was going through my credit union. Surely I would get the lowest interest rate given I'm established and have an Excellent credit score... See more
College Ave is so easy to use. The application process is easy to navigate and they walk you through the process the entire way. The approval of the loan came quick and they communicate with the Unive... See more
Company details
Written by the company
College Ave started with a big vision and a simple mission – take the stress out of paying for college so students can focus on preparing for a bright future. Now a leading fintech lending company, College Ave remains committed to using best-in-class technology and deep industry expertise to deliver practical and personal solutions that give young adults a running start on their roads to financial success. We offer best in class products with competitive rates and a customer-friendly experience from start to finish.
Contact info
United States
- www.collegeave.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was an easy process for my student…
It was an easy process for my student to complete and submit.
July 9, 2026
My experience was everything I…
My experience was everything I expected, and I'm happy with the customer service I received.
July 9, 2026
Very easy
Very easy, clear, and fast. I also love the communication and updates. You guys answer questions that I only thought about. Truly an easy process.
July 16, 2026
Very easy and helpful,
July 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bad interest rates with good credit…High payments
Bad interest rates with good credit scores of over 750 score.High monthly payments
July 15, 2026
Reply from College Ave
Jason - Thank you for sharing your feedback. We strive to keep our rates competitive, but several factors determine the interest rate including both the applicant’s and cosigner’s credit in addition to the loan repayment option selected, and we provide all the details about the interest rate for the customer to accept prior to making the loan.
Easy to be approved.
Easy to be approved.
Info disseminated when the funds sent to the university.
University approval must be taking longer than anticipated?
Like the early $25 monthly payment method; helps establish credit for the student.
July 14, 2026
Reply from College Ave
Diana - Thank you for sharing your feedback. With all private student loans, the money is sent directly to the school and the school must certify the loan before we can send them the funds. The certification process and timing varies with each school which can cause the process to take longer than expected. We can confirm that the loan has been certified and the disbursement date has been set. Please contact us at 844.422.7502 or visit us online at https://www.collegeavestudentloans.com/contact/ for any additional questions about your application.
College Ave provided a competitive…
College Ave provided a competitive interest rate, a relatively easy application process, and the approval process was fast. I am disappointed that interest accrues while the student is still in school. The choices are to start paying the loan now, pay the interest, make a flat payment or defer the payment and let the interest increase the total loan amount.
July 14, 2026
Easy to deal with
July 14, 2026
The loan process is very efficient and…
The loan process is very efficient and competitive although expensive right now. It might be my error but I would like to have one log in for both loans.
Otherwise good.
July 14, 2026
Reply from College Ave
Rasila - Thank you for sharing your feedback. We are happy to hear you found our loan process efficient and competitive. As for your access to both of your loans, once the new loan disburses, it will automatically appear under your existing servicing login. If you find that is not the case, please contact us directly. We will be more than happy to provide further assistance.
It was a easy process
It was a easy process. I like that they kept in contact with us and I was able get updates as we went along.
June 23, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.