Bought a Monte Verde fountain pen for $91. VERY disappointed. Took over 24 hours to get the nib moist enough to write and then it started leaking into the cap. Each time I take the cap off I have to s... See more
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Cost of pen refill, $6, was just too high, and was not very high quality, as I learned in using it. Then cost of mailing one refill, $3, was unreasonable. Later I found refill for "legal - lawyer" gra... See more
The owner of the business Bob Melvin is disgusting. Does not care about customer service. He advertises pens he does not have and when you ask where the delivery is or why it is late, he accuses one... See more
Order was delayed in being fulfilled and shipped. Order was incorrectly engraved and the “free refills” that they said they were including to make up for the delay in shipping were not included. Cal... See more
Company details
Contact info
608 Garrison Street Suite F, 80215, Lakewood, United States
- 1.800.766.7367
- customer-service@coloradopen.com
- www.coloradopen.com
Hasn’t replied to negative reviews
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First fountain pen for my pen obsessed…
First fountain pen for my pen obsessed husband. He loves it!
i ORDERED MY PENS
i ORDERED MY PENS, FROM A GOOD SELECTION, THEY ARRIVED IN GOOD TIME. ONE PEN WAS NOT IN STOCK BUT I RECEIVED IT SOON AFTER THE OTHER DELIVERY. I'M VERY SATISFIED
Last refill order was slow
Last refill order was slow due to a back order situation. Would have been helpful to be notified. Instead, I had to call to find out the reason for the delay.
Everything was easy and I am grateful…
Everything was easy and I am grateful for the whole experience. I am 100% happy. Keala Gerhard
Perfect experience
Ordered what I thought would fit, based on the web sight and it is exactley what I neefed!!!
Colorado Pen is my No. 1 source.
Colorado Pen is my source for all my pen and ink needs. Great service, fast delivery, friendly assistance means satisfaction every time!
Beautiful and Balanced
This pen is beautiful and writes smoothly. It has a nice weight and balance, with or without the cap.
Great service
They promptly let me know an item I ordered was on backorder. Shipped it the same day I came in to them and received my order in a timely fashion.
Delivery was slow but everything else…
Delivery was slow but everything else was smooth.
Easy navigation on web site
Easy navigation on web site. Excellent stock. Quick ship
Order was never received.
Service is quick and the products are…
Service is quick and the products are excellent.
Refill Central
Refill Central:
I purchased several refills for pens and the site is most helpful in helping identifying what is needed. Easy experience. Free Shipping. Thank You
Your web site is easier to use than…Excellent Service
Your web site is easier to use than others to find the correct refill for a given pen. I received exactly what I wanted and ordered.
Excellent company to do business with
Excellent company to do business with. I will spread the word and I certainly would do business with them again!
My overall experience was very good
My overall experience was very good. The item ordered apparently wasn't in stock when I ordered. As I wasn't in a hurry this didn't create a problem for this order. The item was back in stock in a few days and after about a week I received my item. They have good prices and it was more convenient to order online than struggling to find what I needed at one of the big box stores. This was my first time ordering from them and I had no reason to contact customer service so I can't comment about that. At the present I wouldn't hesitate to place another order with them.
1.15mm mechanical pencil lead
The several times I called Colorado Pen, everyone was so friendly and helpful. The best part of all was that Colorado Pen carried the 1.15mm size lead for a very unique mechanical pencil which I received in the 1960s from a friend who bought it in Japan. Our granddaughter has shown a great interest in using the mechanical pencil and will be very happy and surprised when we give her the mechanical pencil and replacement lead.
Order came quicker then I thought it…
Order came quicker then I thought it would. Thanks
Top notch quality & service
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